Can I return my reMarkable?
Orders made at remarkable.com are entitled to a 100-day satisfaction guarantee period, allowing them to return their device for a full refund within 100 days. Please make sure to read our return policy before you proceed with the return process. Use the email address you used when ordering in our webshop.
How long is reMarkable warranty?
36-month warrantyYour new reMarkable has a new 36-month warranty included if purchased with Connect. The warranty remains valid as long as your subscription has remained active. For warranty claims, please allow three to five business days for one of our customer service agents to review your case.
How do I cancel my remarkable 2 order?
If you wish to cancel, you may do so by e-mail to support@remarkable.com. Cancellation requests sent after shipment are not eligible for a refund under this clause. The Customer may withdraw from this Contract within 30 days of delivery (the "Withdrawal Period"), subject to the conditions in this clause.
How easy is it to return reMarkable 2?
For customers who purchased a reMarkable 2 in our webshop, we offer a 100-day satisfaction guarantee from the day your order is delivered so you can try it risk-free. This includes a 100-day free trial of Connect, so you can try all our best features from day one.
What if I lose my reMarkable?
As the customer pays for the replacement, they book a pick-up for their original reMarkable 2, after the Customer's original device is received at reMarkable's warehouse, reMarkable sends the Customer a new replacement device.
How do I reset a reMarkable return?
To perform a factory reset of your reMarkable paper tablet follow the below steps. Go to Menu > Settings > General > Account (select account) > Factory reset.
How long does it take for reMarkable to ship to us?
2-7 business daysEstimated delivery timesUnited States and Canada2-7 business daysAustralia2-8 business daysNew Zealand3-9 business daysHong Kong1-4 business daysSingapore3-6 business days12 more rows
Can you cancel reMarkable Connect subscription?
If you'd like to cancel your Connect or Connect Lite subscription, you just need to: Go to my.remarkable.com and sign in with your reMarkable account. Select Manage Connect in the menu in the top-right corner. Select Cancel plan from the account overview.
Which stylus works with reMarkable?
Compatible StyliPagePressure SensitivityPen AngleSamsung S-Pen (Note Series)Very GoodGoodStaedtler Noris DigitalVery GoodVery GoodStaedtler Noris Digital JumboVery GoodVery GoodWacom ACK22201 black (hard) TipsUnknownUnknown8 more rows•Dec 5, 2020
How do I reset my reMarkable?
To perform a factory reset of your reMarkable paper tablet follow the below steps. Go to Menu > Settings > General > Account (select account) > Factory reset.
How big is the reMarkable 2?
10.3 inchesReMarkable 2 Tablet SpecsNameValueDimensions7.4 by 9.6 by .19 inchesWeight14.1 ozScreen Size10.3 inchesStorage Capacity8 GB1 more row•Apr 6, 2022
REFUND POLICY
If you are not fully satisfied with your purchase, you may request a full refund of the purchase price within 30 days.
DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS
If your product (s) will arrive defective, damaged, or simply incorrect, please contact our customer service department as soon as possible. We will send you a replacement and provide you with a prepaid return label to return the defective item.
Why am I returning my reMarkable tablet?
About 2 weeks ago, reMarkable has a promotion that discount the price of the tablet for 100€ to 499€. I have been interested in it for quite a while, so I decided to go ahead and give it a shoot. I check the return policy multiple times before I make the final call, and right now I am very glad that I did. I am going to return the tablet.
Why I wanted one
Before I start explain why I decided to return it, I probably should start with how I planned to use it. After graduating from university, I don’t really need to use paper in my daily life anymore.
What happened
When I first sketch on the tablet, it feels almost magical. It LITERALLY feels like you are just drawing on a piece of paper with pencil. There’s definitely a few days when I though I would not be returning it. But when the first impression settles down, some drawbacks starts to appear.
Some feedback to reMarkable
Like I said, I am not a paper person, and that’s why this particular device is not for me. But of course, there are still things in the paper department that reMarkable needs to fix/improve to make it a better paper replacement:
