Crown & Caliber will cover the shipping costs to return the repaired or replacement merchandise to you once repairs are completed. Customers receiving their merchandise back will not be reimbursed for any costs associated with customs as it is returned to the customer’s country of residence.
Full Answer
What is Crown&caliber?
Please try again later. Crown & Caliber is The Smarter Way to Buy or Sell a Watch TM. An exclusively online marketplace for pre-owned luxury watches, Crown & Caliber is dedicated to taking the fear and skepticism out the watch buying & selling process.
What warranty does crown&caliber offer?
Every watch we sell is authenticated by our staff of Swiss-trained watchmakers and comes with our 2-year warranty . By placing value on quality, Crown & Caliber has become the most trusted marketplace
Is crown and caliber a good place to buy watches?
They are a class act! I have bought 1 watch and sold 2 watches through crown and caliber. In my experience it worked exactly as described. The service was terrific and I would definitely recommend. Only complaint is that non US citizens can’t enter the give aways. I was very skeptical about buying a watch online and also pre-owned.
Does crown and caliber negotiate?
What has always struck me about Crown & Caliber was the no-nonsense haggle-free offers they provide. Case in point, I once sold a Black Bay to Crown & Caliber, they offered me almost $1,200 more than I could've sold it with a dealer.
Is Crown and Caliber an authorized dealer?
Crown and Caliber is a watch dealer, not a broker, meaning the company owns every watch listed on the site. Crown and Caliber deals in watches, but focuses on people. The company now has over 40 employees, more than ten of which are Swiss-trained watchmakers.
Can you trust crown and caliber?
You can trust getting a quality watch at a fair price from Crown & Caliber. Their products are what they say they are; the provide good service and excellent follow-up. A Company that can be trusted. Watch came on time and better than expected condition!
Who is Crown and caliber?
"Crown & Caliber was founded in 2013 by Hamilton Powell for the buying and selling of pre-owned watches. The company built an innovative platform, hired in-house Swiss-certified watchmakers and offered services that made buying and selling pre-owned watches pain free."
Does crown and caliber sell fakes?
According to Crown & Caliber, 5-10% of the watches they have incoming are fake. This includes watches known to be fake when they are sent to Crown & Caliber for evaluation, as well as watches that the owners innocently may not know are fake (despite sometimes having suspicions).
Is a watch a good investment?
Investing in watches is a great way to make money, especially if you already have money lying in a dead savings account. You see, since the 70's, the price of a stainless steel Rolex has never depreciated.
Is Chrono24 a trusted site?
Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. The Trusted Seller seal is further evidence of a dealer's trustworthiness.
Are Bob's Watches prices negotiable?
We will match the price, at the time of purchase, on a Low Price Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer. Here's how: If you find a qualifying lower price online, call 1-800-494-3708 and direct a customer service agent to the web site with the lower price.
Is Bob's Watches reputable?
In addition to Rolex, Bob's Watches is a reliable source for other luxury brands like Omega, Audemars Piguet, Breitling, Patek Philippe, Tudor, Cartier, and more.
Who bought Crown and caliber?
HODINKEEAfter 8 years of building the #1 solution for buying and selling pre-owned luxury watches, Crown & Caliber has been acquired by HODINKEE, the industry leader in editorial content and pioneers in horology.
What did HODINKEE pay for crown and caliber?
Now, the pre-owned luxury watch site has 78,000 transactions and a deal with another leader in the industry. Hodinkee, a New York-based company that produces content on luxury watches, is buying Crown & Caliber after receiving a $40 million Series B investment, which made the deal possible.
Why is it called HODINKEE?
Hodinkee, stylized as HODINKEE, is a New York City-based watch website, known as an influential editorial and e-commerce site for new and vintage wristwatches. Founded in 2008, the name comes from the Czech and Slovak word for wristwatch, “hodinky”.
What happens if Crown and Caliber receives your merchandise?
If Crown & Caliber receives your Merchandise, makes you an offer to purchase such Merchandise, and you decline such offer, it will be your responsibility to arrange for and pay for the necessary shipping to return your Merchandise.
How long does it take to accept an offer from Crown and Caliber?
You may accept the Offer via the seller portal, which you can access via the link provided in the Offer Notice, within 30 days of the date you receive the Offer Notice. Crown & Caliber may, in its sole discretion, extend the time for acceptance of an Offer. In order to reject the Offer, you must do so via the seller portal.
How long do we keep a video of merchandise?
We record the opening and the contents of each package of Merchandise we receive. We will retain the video for at least 30 days after we receive your Merchandise. You may make arrangements with us to order a copy of the video of the receiving and unpacking of your merchandise for an additional fee. We reserve the right, at our sole discretion and without notice to you, to reject any inbound package,. For purposes of these Terms and Conditions, any inbound package that we reject will not be deemed to have been "received" by us.
How long does it take to file a claim for a damaged package?
In the event your package is damaged we will require that you: provide proof of shipping receipt, provide receipt of proof that goods are damaged, demonstrate that the package was not damaged prior to shipping, and file a claim within 30 days of loss.
Can non OEM watches be inventoried?
They will not be inventoried and will be disposed of when they arrive at our facility.
Is Crown and Caliber error free?
You are entirely responsible for any harm resulting from your use of the Site. Crown & Caliber does not warrant that the function or operation of the Site will be error free, that the Site or the server that makes it available will be free of viruses or other harmful elements.
Does Crown and Caliber sell to children?
If you establish an account on the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Crown & Caliber does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Site only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
WHO MAY USE THIS WARRANTY?
Crown & Caliber extends the Crown & Caliber Limited Warranty only to the consumer who originally purchased the merchandise (“you”) from Crown & Caliber. It does not extend to any subsequent owner or other transferee of the merchandise.
WHAT DOES THIS WARRANTY COVER?
The Crown & Caliber Limited Warranty covers defects in materials and workmanship of the merchandise for the Warranty Period as defined below.
WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?
With respect to any defective merchandise during the Warranty Period, we will, in our sole discretion, repair or replace such merchandise (or the defective part) free of charge . We will pay for shipping and handling fees to return the repaired or replacement merchandise to you, if we elect to repair or replace the defective merchandise. For buyers located in the United States or Canada, we will also pay for the shipping and handling fees associated with initially sending the watch to our facility.
HOW DO YOU OBTAIN WARRANTY SERVICE?
To obtain warranty service, you must call (888) 249-4421 or email our Customer Service Department at warranty@crownandcaliber.com during the Warranty Period to obtain a Defective Merchandise Authorization (“DMA”) number . Read more about our return and warranty service policies.
WHAT IS THE PERIOD OF COVERAGE?
If the purchased merchandise or any portion of the purchased merchandise is not subject to any other warranty, as of the date of purchase by you, and subject to the terms of this Limited Warranty, Crown & Caliber warrants that the merchandise shall be free from defects in material and workmanship under normal use for a period of two (2) years from the date of purchase by you (the “Warranty Period”). The Warranty Period is not extended if we repair or replace the merchandise. We may change the availability of this Limited Warranty at our discretion, but any changes will not be retroactive.
NEW ARRIVALS
With hundreds of watches hitting our marketplace every month this collection is the place to grab your grail before anyone else does. We add new watches daily, so what you can’t find here today might be waiting for you tomorrow.
WHO WE ARE
We do more than just sell watches, we believe in doing things differently. By putting our customers first and investing in our team, we guide and empower you to buy or sell with confidence.
SEE WHAT OUR CUSTOMERS ARE SAYING
I have bought 1 watch and sold 2 watches through crown and caliber. In my experience it worked exactly as described. The service was terrific and I would definitely recommend. Only complaint is that non US citizens can’t enter the give aways.
FOLLOW US!
Crown & Caliber is The Smarter Way to Buy or Sell a Watch TM. An exclusively online marketplace for pre-owned luxury watches, Crown & Caliber is dedicated to taking the fear and skepticism out the watch buying & selling process.
How to ship a watch?
How to ship your watch 1 Print out your shipping labels (there will be two). 2 Grab two new, sturdy boxes (one will go inside the other). 3 Pack your watch, watch box, and accessories. 4 Pack the inner box into the larger outer box. 5 Tape the pre-addressed label to the outer box. 6 Schedule a FedEx pick-up or drop your package off at an authorized FedEx shipping facility. DO NOT DROP OFF AT A DROP BOX.
How to schedule a FedEx pick up?
Tape the pre-addressed label to the outer box. Schedule a FedEx pick-up or drop your package off at an authorized FedEx shipping facility. DO NOT DROP OFF AT A DROP BOX. To schedule a FedEx pick-up, call 1-800-463-3669.
What is a crown and caliber?
Crown & Caliber is the smartest way to buy or sell a luxury watch. As an exclusively online marketplace for pre-owned timepieces, Crown & Caliber exists to ensure that when it comes down to the final transaction, buyers and sellers can both win. For sellers, we do all the legwork of valuating, marketing, and selling—for buyers, we put trust back into the act of purchasing sight-unseen with our servicing and authentication process. By emphasizing transparency and placing value on quality, Crown & Caliber has become the preferred marketplace for watch collectors and casual enthusiasts alike.
How long is the Swiss watch warranty?
We offer a one-year warranty which covers repair or replacement of the watch or its parts. We have Swiss-trained watchmakers on staff who are certified to work on your watch, so you can trust it’s good hands when it comes in for service.
What is a crown and caliber?
Crown & Caliber is the smartest way to buy or sell a luxury watch. As an exclusively online#N#marketplace for pre-owned timepieces, Crown & Caliber exists to ensure that when it comes down#N#to the final transaction, buyers and sellers can both win. For sellers, we do all the legwork of valuat……
Can businesses pay to alter or remove reviews?
Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more.
Terms Applicable to The Purchase of Merchandise.
All Sales Final
- ALL SALES ARE FINAL. NO REFUNDS, RETURNS OR CREDITS ARE PERMITTED. If you have elected to receive the Purchase Price by check, the transaction is final once HODINKEE has sent a check to the address you provided.
Terms Applicable to The Sale of Merchandise.
- The following terms and conditions govern any Transaction relating to the sale, or attempted sale, of Merchandise by HODINKEE.
Terms Applicable to All Transactions.
- Your Account
You may be required to register with HODINKEE in order to access and use certain features of the Site and our services. If you choose to register with the Site, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Site’s registr… - Rules Governing Your Use of the Site
You are entirely responsible for any harm resulting from your use of the Site. HODINKEE does not warrant that the function or operation of the Site will be error free, that the Site or the server that makes it available will be free of viruses or other harmful elements. As a user, you assume full re…