Refunds & Returns
- Returns. All returns must be postmarked within thirty (30) days of date of purchase. ...
- Coco Products are not returnable. All coco product sales are final.
- Return Process. To return an item, please email our customer service department at info@dakine420.com to get a Return Merchandise Authorization (RMA) number.
- Refunds. ...
- Defective & Damaged Products. ...
Full Answer
How long does Dakine take to process my refund?
Once your return is received and inspected by Dakine's Returns Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days.
What happens if my Dakine order is not delivered?
If there are any issues with the delivery of an order, such as non-delivery or damage to products, Dakine.com must be notified within 14 days of the shipping date or we will be unable to assist with replacement or refund. Please contact store@dakine.com ASAP. How do I return an item? We’re sorry your purchase wasn’t quite right!
What is the warranty on a Dakine kayak leash?
BIKE KNEE / ELBOW PADS, Surf Leashes, Surf Traction: One, (1), Year Limited Warranty (North America & Europe) Dakine offers a one, (1), Year Limited Warranty, from the time of initial purchase, against manufacturing defects within the normal scope of use.
How do I send a donation request to Dakine?
Please send all donation requests to store@dakine.com . We will review your request and will respond soon. How do the hydration features work on my Dakine Snow Series pack?
Does Dakine have free returns?
We got you. If you are not 100% satisfied with your purchase, you can return your order for a full refund (minus return label fees) within thirty (30) days from the date of purchase.
Can I return something if I took the tag off American Eagle?
If you don't have proof of purchase, we'll let you exchange or give you store credit for the current price. If you are charged more than the posted or advertised price, we will refund the difference. If there appears to be a fraud or abuse, we may not return your item.
What is American Eagle's return policy?
If you have any problems with your order, especially in terms of fit, size, or color, or if you come across any defects, we'll be happy to refund the amount. Please return the unused item with tags within 30 days days of receipt. You can initiate the returns by logging into your American Eagle Account.
Can I return worn jeans to American Eagle?
Can I Return Damaged Items? Yes, you can absolutely return stuff that arrives damaged. Just bring it back to any store. American Eagle Outfitters ask you to call them at 1 (888) 232-4535 if you have any specific questions about a damaged item you received.
Can you return clothing without tags?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
How do I return an online order?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can you return something without a receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
Can you return swimwear to Aerie?
Returns + exchanges by mail If you ordered items online or through the AE|Aerie APP, you can ship your items back to us for a return or an exchange. If possible, reuse the original packaging to send them back. Please note that we are no longer including physical free return labels in your order.
How do you reattach a tag to clothing?
You have 2 options for attaching the hang tag to the garment:Tie the ends of the string together and safety pin the hang tag to one of the durable seams or the care tag.Thread the string through an opening on the garment, like a button hole. Tie the ends of the string in a knot to secure the hang tag in place.
Can I return Lululemon if I took the tag off?
Yes. If you're having second thoughts about your gear, and your purchase was made within 30 days, we can return it. Product must be unworn and unwashed, with hang tags attached, and accompanied by proof of purchase.
Can you return clothes without tags H and M?
6. Can I Return Items Missing the Tag to H&M? Yes, if the item is unworn and unwashed you can return it without the tag.
Can you return something without the tag Urban Outfitters?
You need to have the original receipt of the item to return it. If it is merchandise, it should have the original tag attached to it. 4. If you don't have the original receipt of the merchandise, then it will be exchanged for in-store merchandise of the same value on the same day itself.
Important infomation
Returning individual products from your charge free delivery might drop the total amount of your order to less than the respective minimum order value for your country. In this case you will be charged additional delivery fees retrospectively.
Please think of the environment
We know that sometimes things just don't fit. Unfortunately, reshipments have a negative influence on our envirement. At Dakine Shop, we have been standing up for environment protection for years. Please help us, to keep transport distances and packing materials to a minimum.
Complaints
If you have to send back your order, because it is damaged or you received the wrong product, please use our online warranty form or contact our customer service.
You have any further questions?
If you have any doubt, don't hesitate to contact our customer service. Just use our online contact form, our live chat or send an email to info@dakine-shop.com. Our service hotline can be reached at +49 (0)89 35 06 17 17 (standard telephone fees) Mon-Fri from 9am – 6pm; Sat from 10am - 4pm
How long is the Dakine warranty?
Dakine offers a 10 year Limited Lifetime Warranty against manufacturing defects within the normal scope of use. Dakine will replace, at its discretion, any products found to be defective within the scope of normal and appropriate utilization and still within the lifespan of the product.
What to do if Dakine does not have parts?
If Dakine does not have the parts available to make the repair, take the claim up with the Airline. If the product has a broken wheel and/or is in need of parts, please fill out a warranty claim.
Does Dakine offer refunds?
Dakine will not be responsible for any costs, losses or damages incurred because of loss or misuse of the product. Dakine does not offer refunds for honored claims. A discount code will be provided. The term Lifetime/Lifespan does not apply to the owner's lifetime.
Does Dakine carry transit parts?
Dakine is not responsible for damages caused by transit damage. If the product is damaged by an airline or transportation company, please contact the transportation company directly and immediately following the incident. If the product is in need of repair, (such as a broken wheel) Dakine will assist by providing the parts necessary for this repair, but the product will not be covered under warranty; meaning the customer and/or airline will be responsible for completing the repair once the parts are received (most repairs can easily be done at home with normal household tools). These repair parts will be issued based on availability as Dakine does not carry old inventory or parts and may not have the parts necessary. If Dakine does not have the parts available to make the repair, take the claim up with the Airline. If the product has a broken wheel and/or is in need of parts, please fill out a warranty claim.
Does Dakine repair or replace?
Dakine will repair or replace, at its discretion any products found to be defective within the scope of normal and appropriate utilization and are within the Two, (2), Year Limited Warranty covenants which exclude normal wear and tear.
How to wash a Dakine backpack?
Dakine Pack Washing Instructions. We recommend washing your Dakine backpack by hand in cold water with a mild detergent and soft bristled brush. If hand washing is not going to do the trick, the second option is to use a "front loader" washing machine.
Where should the Dakine logo be?
Please note that the Dakine logo should face towards the end of the spreader bar. The webbing should be threaded from underneath, in the middle slot. Then thread the webbing from the top, down through the slot next to the Dakine logo.Now slide the curved edge of buckle A through the opening on buckle B.
What happens if a zipper is broken?
If the zipper material sewn onto the bag/garment is coming unstitched. The slider has fallen off track. Zipper track is opening after zipping up. If the zipper teeth have separated from the material, are broken or missing, the zipper cannot be repaired and will likely need a full zipper replacement.
How long does Scotch Brite wax last?
The hot wax should last 3-5 days of average riding. Rub on wax is usually gone in a day.
Do Dakine gloves have Nikwax?
All leather Dakine gloves come with a Nikwax packet to help maintain waterproofing. Note that Nikwax can occasionally alter the color of the leather, so test it first on a small area before applying to the entire glove. To apply, spread the Nikwax on the glove like hand lotion, rubbing across all leather areas.