Full Answer
How do I return or exchange my product at Dania Furniture?
If you would like to return or exchange your product to one of our Dania Furniture stores, the best way to expedite the process is to contact Customer Care via the CONTACT US form on this page. Most merchandise comes with a manufacturer’s warranty which takes precedence over any other warranty.
What is the return policy for items that have shipped?
If the product has been packed and prepared for delivery, a restocking fee will generally apply. If an order has shipped, merchandise may be returned for a full refund within 14 days of receipt of merchandise provided all original packaging has been retained.
What is the restocking fee for returned items?
A restocking fee will apply, starting at 10% of the purchase price for any item returned out of the factory-sealed packaging. All items will be inspected upon return. The company reserves the right to charge higher restocking fees based on the condition of the returned product.
How long does it take to get a refund from a store?
How much is restocking fee?
How long is a manufacturer's warranty?
Can you return a mattress that is not covered by Sleep Promise?
Who is Dania Furniture?
View our ABOUT US page to learn all about Dania Furniture.
How do I contact Dania Furniture?
The best way to contact us is to fill out the form on our CONTACT US page.
Does Dania Furniture have brick-and-mortar stores I can visit?
Yes we do! Dania Furniture, along with our sister-brand Scandinavian Designs, has several locations in Arizona, California, Colorado, Idaho, Illino...
What is your privacy policy?
View our PRIVACY POLICY for details.
How do I get on the mailing list?
Insert your email under CONNECT at the bottom of any page on our website to sign up for our email list.
Do I need to register for an account to make a purchase?
No, you do not need to register for an account to make a purchase. You can place your order without creating an account.
How may I pay for my purchase?
Dania Furniture accepts Visa, Discover, Mastercard, American Express and Google Payments. We also offer easy-to-use financing options (see below).
Do you offer financing?
At Dania Furniture, you can buy now and pay later! We offer financing through Wells Fargo (in stores) and Affirm (online). Read more about our FINA...
When will my credit card be charged?
Your credit card will be charged immediately upon placing your order on our site. Once your order has been placed, you will receive a confirmation...
How can I make changes to my order?
Once an order has been shipped, please refer to our RETURNS & EXCHANGES policy. If you order has not yet shipped, please use our CONTACT US form fo...
Does Dania Furniture have a showroom?
Yes we do! Dania Furniture, along with our sister-brand Scandinavian Designs, has several locations in Arizona, California, Colorado, Idaho, Illinois, Minnesota, Nevada, Oregon, South Dakota and Washington. Click HERE to view a complete list of our showrooms and find the store closest to you.
Does Dania Furniture accept Visa?
Dania Furniture accepts Visa, Discover, Mastercard, American Express and Google Payments. We also offer easy-to-use financing options (see below).
REMINDERS FOR SAFE SHOPPING
Please stay home if you feel unwell, particularly if you have a cough or fever. Our online shopping system is smooth and simple — we work hard to make sure you can use this option if you’re unable to come into one of our stores.
PREFER A VIRTUAL APPOINTMENT?
We are happy to help you by phone, text or video chat. Contact your local showroom directly to let us know your preferred shopping method and we will contact you via your platform of choice.
WE CAN'T WAIT TO SEE YOU!
We consider our customers and our staff part of a larger family. Your health and safety are the most important thing right now.
How long does it take to get a refund from a store?
If paid by check or cash in store, a refund check will be mailed to you within 21 days. Payment by bank card can be processed immediately upon the product being returned.
How much is restocking fee?
A restocking fee will apply, starting at 10% of the purchase price for any item returned out of the factory-sealed packaging. All items will be inspected upon return. The company reserves the right to charge higher restocking fees based on the condition of the returned product. Any restocking charge will be taken out of any refund due.
How long is a manufacturer's warranty?
In the event that the manufacturer does not provide a warranty or the manufacturer’s warranty is less than one year , we provide the original retail purchaser a one year warranty against manufacturer defects.
Can you return a mattress that is not covered by Sleep Promise?
Due to federal and state regulations, we will not accept returns for any mattresses not covered by our Sleep Promise agreement.