icing store return policy

by Duane Ebert Published 2 years ago Updated 1 year ago

Full Answer

What is the return policy for icing gift cards?

Icing gift cards are not returnable or redeemable for cash (except as required by law). Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

Where can I redeem my icing gift card?

Icing Gift Cards denominated in US Dollars and purchased in Icing stores, from other retail locations, or from may be redeemed on as well as in our US stores. We also offer electronic gift cards online. Please see our Terms of Use for further details.

How do I contact icing customer support?

If you have a question about shopping and orders placed on our website, you may reach 24 hour customer support by email at or phone (1-800-898-7518). For all other questions, please e-mail or call 1-855-55ICING / 1-855-554-2464

How do I return an item with a free return policy?

Free returns only apply to U.S customers and are limited to three per customer. To return an item, simply follow the return procedures listed below: Contact our Customer Service department at 1-877-826-9866. Advise the representative that you wish to return your order.


Can you return things to icing?

How to Return Merchandise. Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

Can you return icing at Claires?

Return Policy We will gladly accept returns and exchanges in our stores within 60 days of purchase with original receipt, tags and packaging. If you purchased items online at, you may return them to us by following the instructions on the back of your invoice, also detailed below.

How long does Icing take to ship?

Overnight shipping arrives 1 business day after the order has shipped. Orders must be placed Monday - Friday by 12pm CST. Please note overnight orders placed on Friday after 12pm CST, will not process and ship out until the following business day (Monday), as we do not process orders Saturday & Sunday.

How do I cancel my icing order?

You may contact our Customer Support Team immediately to try to cancel your order and place a new one by calling 1-800-804-7194.

Is icing owned by Claire's?

Claire's is a global brand powerhouse for self-expression, creating exclusive, curated and fun fashionable jewelry and accessories, and offering world-leading piercing services. The company operates under two brand names: Claire's and ICING.

Can you return pierced earrings?

Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.

Can you ship edible images?

Edible Picture Orders If you are ordering an edible picture to place on top of your cake or cookies, etc., you have two options for shipping (applies to U.S. orders only): $6.75 - Standard Order processed within 2-3 days, and sent 1-5 business days, depending on your location.

How do you store decorated cookies?

Decorated Cookie Storage Once the cookies have completely dried, they can be stored either in an airtight container with waxed paper in between each layer, or in an airtight bag in a single layer. You can store them at room temperature for up to one week.

How long does silver icing take to ship?

one to three weeksShipments can take anywhere from one to three weeks.

Why is it called icing?

The first documented case of frosting occurred in 1655, and included sugar, eggs and rosewater. The icing was applied to the cake then hardened in the oven. The earliest attestation of the verb 'to ice' in this sense seems to date from around 1600, and the noun 'icing' from 1683. 'Frosting' was first attested in 1750.

What is cake icing?

What Is Icing? Icing is a pastry topping made with confectioners' sugar (or powdered sugar) mixed with a liquid, such as milk or cream, lemon juice, or liqueur. Food coloring is added to make colorful, decorative icing, which can be used to decorate frosted cakes.

Can you return something at Claire's without a receipt?

For returns without a receipt, we will issue a refund in the form of a Claire's gift card for the Order's current selling price. Online Returns and Exchanges. We cannot process returns or exchanges via the Site for online Orders or in-store purchases.

How long is Claire's refund?

within 30 daysPayment will be refunded within 30 days, but in most cases, this will be sooner. (Please note that refund times are dictated by your card issuer and are outside of our control).

Does Claire's replace lost earrings?

What can I do?" There is an excellent chance that we can replace it. However, we will need the earring you still have returned to us to create match. We will charge you 50% of the current cost of the pair plus $7 shipping and handling. You can arrange this by phone or email.

Can you return Bath and Body Works?

The Bath and Body Works return policy states that you can return anything, anytime for any reason. Their refunds are 100% guaranteed, and you are able to return even used merchandise if you are not happy with your purchase back to any store location for an exchange or refund.

What to do if you forgot your password on a website?

If you have forgotten your password, please click on "Forgot your password?" in the LOG IN / SIGN UP section of the website. Your new, temporary password will be sent to you via email.

What is icing tax?

Icing is required to charge sales and use tax according to Federal and State guidelines. Tax is calculated based on the shipping address and the appropriate rules for that tax jurisdiction. Note that the taxes presented at time of order submission are only an estimate.

How to contact

If you have a question about shopping and orders placed on our website, you may reach 24 hour customer support by email at or phone (1-800-898-7518) . For all other questions, please e-mail or call 1-855-55ICING / 1-855-554-2464.

How to contact Ice Shop customer support?

For non-registered users: You may follow the status of your order via our emails to you, or contact customer support by calling 1-800-898-7518 or by emailing Orders placed as a Guest are not stored or retrievable on our website.

How long does it take to receive a package from Amazon?

For standard shipping, you can expect to receive your package in approximately five to seven business days from the date the package shipped.

Can I return a gift receipt to icing?

Please note that returns of items with a Gift Receipt in store or by shipment back to us will be refunded a merchandise credit on a Icing Gift Card. If you have other questions about returns with a Gift Receipt, please call 1-800-898-7518, and one of our customer support agents can help you.

Can I create an account without registering?

For non-registered users: If you are not registered, you can create an account, or proceed without creating an account by checking out as a Guest. After following the steps to checkout, please carefully review your items and all of the checkout information you have provided before placing your order.

How long do you have to return a Helzberg watch?

If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.

How long does it take to return a watch?

Returns and exchanges are permitted within 60 days from the purchase date for jewelry; and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.

Can you return flammable liquids to Amazon?

Hazardous materials, including flammable liquids or gases are not returnable to Amazon. Contact the manufacturer directly for service, warranty, return, and refund information. Jewelry and watch items with a value of $75 or more should be returned using a trackable shipping method.

Is shipping charge refundable at Helzberg?

Shipping charges are non-refundable. If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using FedEx, we will gladly arrange to have your purchase picked up by FedEx- at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.

Can I return wine to Amazon?

While most wine is not returnable, contact the seller to learn more about their return policy. Pre-Paid Phone or Game Cards. Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc) are not returnable to Amazon.

Can you return a Pandora gift card?

PANDORA Gift cards cannot be refunded in store for cash*. Please return to your local PANDORA store for any product related queries and retain your original receipt to guarantee the manufacturing warranty on your product. Care and cleaning information for PANDORA products can be found at

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