We reserve the right to refuse, refund, exchange, or give a store credit for your return at our sole discretion. Discover My Mobility offers free shipping on most all products we sell however when an item is returned the original outbound shipping charges are deducted from your credit.
Will discover my mobility issue a refund for a cancelled order?
Discover My Mobility - Will not issue a refund for a cancelled order Ordered a mobility scooter on 5/28/21 for $1, 795, invoice #615946. Shipment has been delayed for the past 5 months. I was given the option to cancel the order and I did on 10/24/21 with an email to Mary Lumpkin.
How much does it cost to return a mobility device?
So, you buy a $1k mobility device -- and pay $300 for the return. We placed an order. Called to cancel before it was delivered. Michael said it was already shipped.
Is discover my mobility sending me messages about new complaints?
Click here to get notifications about new complaints of Discover My Mobility. We promise not to send you any unrelated messages October 2021 contacted Discovermymobility.com to ask about the compatability of the leade acid battery charger with the new $600 upgraded lithium batteries I was purchasing.
What was your worst deal with the company discover my mobility?
My friend said that it was his worst deal with the company Discover My Mobility. He decided to order scooter and before he did it, he called to the customer services. There was a guy, who basically knew nothing about scooters and told some nonsense to my friend.
Discover My Mobility - Unethical Practice
October 2021 contacted Discovermymobility.com to ask about the compatability of the leade acid battery charger with the new $600 upgraded lithium batteries I was purchasing.
Discover My Mobility - Ridiculous Refund Issue, Did not send the order and no refund
I ordered scooter trailer 1.5 month ago. They told it would be shipped in 4-6 weeks or I can cancel the order. I waited 6 weeks, no shipment was made, I called in and they told they do not have it in stock. However, they still sell it on their website for much higher price. I requested order cancellation and refund.
Discover My Mobility - Will not issue a refund for a cancelled order
Ordered a mobility scooter on 5/28/21 for $1, 795, invoice #615946. Shipment has been delayed for the past 5 months. I was given the option to cancel the order and I did on 10/24/21 with an email to Mary Lumpkin. After many emails and phone calls I still cannot get a refund.
Discover My Mobility - ew 19 electric scooter
I have a disability an needed a scooter bad a foundation meet my needs to pay for a scooter. This scooter came to me on my birthday. I didn't want nothing or no one to touch my new scooter. I used it to go to a doctors appointment and was on my way down the street while students walked behind me.
Discover My Mobility - return policy, misrepresentation, past criminal convictions
The site advertising 30-day returns. But beware -- that is after a 20% restocking fee and S &H. So, you buy a $1k mobility device -- and pay $300 for the return. We placed an order. Called to cancel before it was delivered. Michael said it was already shipped.
Discover My Mobility - The rep was incompetent
My friend said that it was his worst deal with the company Discover My Mobility. He decided to order scooter and before he did it, he called to the customer services. There was a guy, who basically knew nothing about scooters and told some nonsense to my friend. My friend was lucky, because he was a fan of the scooter and knew a lot.
2. PROCEDURE FOR RETURNS
All products must be returned in new and unused condition, in the original packaging. After we have received your return, and confirmed the condition of the item, we will credit you the full purchase price, minus a 10% restocking fee.
3. EXCEPTIONS AND LIMITATIONS ON RETURNS
We are unable to accept returns or issue refunds on certain items because of their special nature: