StockX Return And Exchange Rules
- Quality issues. If the shoes are damaged during transportation, please take a picture and send the picture to our customer service staff, we will take full responsibility for the ...
- Ordinary shoe box is damaged, we do not provide any compensation. ...
- If your package is intercepted by the customs, we will send a new package to you again. ...
Can you return an item on StockX?
Whenever you buy an item in a regular way, you do get the comfort of always being able to return an item in case you don’t want it for whatever reason. So, you’re probably wondering whether you can and how to return an item on StockX. Unfortunately, this isn’t an option.
Does StockX charge shipping fees when returning shoes?
In the event that you are eligible for a refund or return, StockX will pay all return shipping costs associated with returning the shoes to them. Therefore, you can return shoes risk-free and be sure that you will have all of the money you’ve spent on the purchase returned to you – including shipping fees.
What is StockX’s policy on rejections?
Additionally, StockX has the right to reject any item for any reason, including but not limited to, authenticity or damage of the item. StockX policy requires sellers to ship items within the specified timeframe provided in the sale confirmation email after purchase.
Does StockX set prices for the items?
Although StockX might provide historical pricing data to the buyer and seller, we do not set prices for the items and StockX is not an auctioneer. StockX acts as a commercial agent to conclude the sale on behalf of each buyer and seller involved in each transaction.
What is StockX return policy for wrong sizes?
We are unable to give refunds, exchanges, or swaps due to the anonymous nature of their live market, including if you purchased the wrong size. If...
What can you do if your order is damaged?
If your item was received damaged from the carrier, email StockX support with your purchase number, a photo(s) of the damage, and a photograph of t...
Does StockX have buyer protection?
StockX.com does not provide buyer protection. The company states that all of the items they sell are genuine as a result of their extensive verific...
How long does it take to return stockx?
1.6 Conclusion. The StockX return period is 3 days! Yes, the return window is small so you got to be quick. You will have to contact StockX in writing within 3 business days of receiving your product. Only then you can expect to have a return for your faulty arrival.
What is StockX intermediary?
StockX is an intermediary between a selling party and a buying one, thus this anonymity doesn’t allow them to issue their customers the refund or exchange services.
How to start with the returns?
There is a specific way to return to StockX and we are describing the steps in an easy way below, check them out below.
How many pairs of sneakers are there in StockX?
Did you know that the initial stock at StockX of sneakers is very impressive with its 15,000 pairs of limited release sneakers that represent 3,500 models!
What happens if you don't have a receipt from Saks?
In case you don’t have a receipt and Saks is unable to look up your transaction, a store credit shall be awarded for the lowest selling price.
Does Saks have curbside pickup?
Saks is also offering curbside pickup and returns at selected stores.
Is StockX a stock market?
StockX claims they are the ‘stock market of things’, and they are not wrong. With an uber-cool collection of sneakers, trading cards, collectables, skateboards, and whatnot, they are matchless. We have got StockX Return Policy all covered for you in this simple to understand guide.