Mountain Hardwear Compressor Pant Men’s
- Standard delivery (4-8 working day)
- Free Shipping On All Orders
- Free and easy returns
- 30 days return policy
Full Answer
What is the return policy at Mountain High?
Mountain High Outfitters Return/Exchange Policy Mountain High does not provide return shipping labels. The return must be handled within 30 days of purchase for refunds, or 60 days for exchanges. The returned merchandise must be undamaged, unworn, unwashed, like new in original resalable condition.
How do I return a Mountain Hardwear product to another country?
For international warranty questions or claims, please contact the Mountain Hardwear representative in your country. Click here for a list of International subsidiaries and distributors. 1. To begin the process, complete the warranty return form (US Customers Only).
What is Mountain Hardwear's warranty policy?
MOUNTAIN HARDWEAR'S AND ITS SUPPLIERS’, AFFILIATES’ AND AGENTS’ MAXIMUM LIABILITY PURSUANT TO THIS LIMITED WARRANTY, OR ANY OTHER EXPRESS OR IMPLIED WARRANTY, IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THE PRODUCT.
Who is responsible for shipping items to Mountain Hardwear?
Customers are responsible for shipping items to Mountain Hardwear. We will cover the cost of return shipping. We recommend that you ship your product with a reputable carrier that can provide tracking information and proof of delivery, such as FedEx or UPS. Customers are responsible for their product until we sign for delivery.
What is Mountain Hardwear return policy?
You may return an unworn, unused item in its original packaging, in its original condition, with all original tags still attached, within 60 days of the date of purchase. A refund of the merchandise and taxes will be issued to the original method of payment.
How do I return to Mountain Hardwear?
A: We're glad you asked! Make sure all items are in first quality condition and have the original tags attached. If you purchased footwear, make sure you have the original shoe box they were purchased in. If you have any questions about whether or not your items qualify for a return, give us a call!
Does Mountain Hardwear do exchanges?
Items in Like-New, Unused Condition Checks that have cleared a 10 day waiting period will be refunded cash. Without a sales receipt or after 90 days, items may be exchanged for store credit only with manager approval. Clearance items may be exchanged for store credit within 5 days of purchase.
Can I return Mountain Hardwear to Columbia?
A: Great question! Columbia customers can now initiate a return by printing off a return label and ship the item back to us using either UPS.
How long does Mountain Hardwear take to ship?
OverviewShipping MethodEstimated ArrivalPriceUSPS Standard8-12 business days$6.00 or free for Elevated Rewards Members*USPS Priority3-5 business days$12.00P.O. Boxes (USPS Standard)8-12 business days$6.00 or free for Elevated Rewards Members*P.O. Boxes (USPS Priority)3-5 business days$12.004 more rows
Are returns free on Columbia?
We will gladly accept returns on all purchases made on our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition. Returning an item is free of charge.
Does Colombia have free returns?
All orders over $99 can be returned free of charge within 30 days of your purchase. We provide you with a prepaid post label to cover the return shipping costs. This service is only valid for the original order, not on replacements.
How do Columbia returns work?
With original receipt, items may be returned to original store within 60 days of purchase for a refund in the original form of payment for the price paid after direct or pro-rated discounts. Items purchased with a merchandise credit or gift card will be refunded with a merchandise credit.
What is a lifetime warranty on Mountain Hardwear?
This Limited Lifetime Warranty covers defects in materials and workmanship for the practical lifetime of Mountain Hardwear brand products manufactured by Mountain Hardwear or its affiliates. Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to us for evaluation. Items with defects in materials and workmanship will be repaired or a Virtual Merchandise Credit will be issued. Damages due to improper care or accident may be repaired at a reasonable rate. This policy is applicable to United States customers only.
How long does it take to repair a Mountain Hardwear product?
If the Warranty Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty, we will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear will discard your product if your product is covered under our limited warranty policy. If you would like your original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty form or call us no later than 10 days after you ship your product at 800-953-8398.
Does the Lifetime Warranty cover damage?
This limited lifetime warranty does not cover damage caused by normal wear and tear, improper care, misuse, accident, neglect, or the natural breakdown of materials over time. Products should be returned to us for evaluation.
Can you return unwashed items to a company?
The health and safety of our employees is a top priority. Your unwashed items will be immediately returned without being evaluated. See your product’s care label for washing instructions.
Do you have to clean your product before sending it?
Please note: By law, products must be cleaned prior to sending. Items received that are deemed insufficiently cleaned will be returned to the customer unprocessed.
Does Mountain Hardwear cover shipping?
Customers are responsible for shipping items to Mountain Hardwear. We will cover the cost of return shipping. We recommend that you ship your product with a reputable carrier that can provide tracking information and proof of delivery, such as FedEx or UPS. Customers are responsible for their product until we sign for delivery. Mountain Hardwear cannot be held responsible for packages lost in transit.
Making a return is as easy as 1, 2, 3!
Log in and go to Order History or start your return by entering the information below. Print your return shipping label.
How Returns Work
Returns are accepted within 60 days of the purchase date. We will gladly accept returns on all purchases made on our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition. Bring your return to your nearest UPS dropoff location..
How long does it take to return a defective item?
Defective merchandise must be returned within 90 days of purchase unless covered under manufacturer’s extended warranty. A 20% restocking fee may apply to special orders, and products no longer carried by the store.
How long does it take to get a check refunded?
With a sales receipt and within 90 days of purchase items may be exchanged for the same currency with which they were purchased. Checks that have cleared a 10 day waiting period will be refunded cash. Without a sales receipt or after 90 days, items may be exchanged for store credit only with manager approval. Clearance items may be exchanged for store credit within 5 days of purchase.
