- During the full warranty timeframe you would only be responsible for the shipping fee
- After the full warranty period there would be a percentage of the cover price that you would be responsible for plus the shipping fee. ...
- Doheny's Pool Supplies Fast offers a 30 day money back guarantee. ...
Full Answer
What is Doheny's return policy for pool supplies?
• Doheny's Pool Supplies Fast offers a 14 day 30 day money back guarantee. After 15 days all manufacturer's warranties apply. • Products purchased with Doheny’s may or may not have a warranty that extends beyond the 14 day 30 day return policy.
How do I return an item to Doheny?
All returns must be pre-paid and insured. If you have any questions, please contact our Customer Care Team at: customercare@doheny.com or call us at 1-800-574-7665. Refusing delivery on any shipment that is not damaged will result in shipping and restocking fees. These will be deducted from the refund amount.
How much does it cost to ship at Doheny's?
At Doheny's, shipping is free for orders over $100.00. We do have a shipping charge of only $9.99 for orders under $100.00. Note: Please see Next Day Delivery info above for details on our Next Day Delivery service and eligibility. Q. What is Economy/SurePost delivery?
How do I Cancel my Pool order with Doheny's?
A. Doheny's prides itself on delivering your pool supplies fast. Cancellation requests must be called in to our Customer Care team, please take down the representative’s name at the time of the request. To provide swift delivery service, orders are processed promptly for shipping.
What is the processing fee for a purchase that has not been shipped?
Purchased Products that have not yet shipped shall be subject to a ten percent (10%) processing fee.
Is gift card a non-returnable item?
Non-returnable/non-refundable Items. Accessories, replacement parts, used Products, batteries, special orders, sale items, gift cards and gifted orders shall not be return able except in EXTREME cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.
Can you return an Ebike with a discount code?
Any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one ebike or multiple ebikes.
