Can I return a Dollar rental car after hours?
You may leave the printed rental agreement inside the vehicle and drop the keys in the after hours key return box. Note: If you are returning the vehicle to a location that is closed, all charges will continue to accrue until the location reopens for business.
How strict are rental car return times?
How strict are rental car return times? Rental car return times are based on a 24-hour period. Customers have a 29-minute grace period for returning their car within that period. After this point, the customer will be charged an additional hourly rate for the extra time with the vehicle.
Does Dollar car rental give refunds?
Are there refunds or credits for unused rental days when prepaying for a rental car? When using the prepaid car rental option with Dollar, there are no refunds or credits for unused rental days.
What happens when you return a rental car?
“On-site” airport car rental return At a busy location, an attendant will be ready to identify the car and check for any damages, mileage and more items as soon as you get to the return lane. If everything's ok, the attendant will hand you a receipt that proves you've returned the car and you'll be good to go.
Can I return my Dollar rental car to a different location?
A Return Change Fee of $12.99 will be applied if You return the Vehicle to a different location from that which was scheduled, or if You return more than 24 hours before or 12 hours after the date and time previously scheduled, and You notify us of an early return or return location change more than 24 hours in advance ...
Does Dollar have a grace period?
The Rental Rate is subject to increase if the vehicle is returned more than 24 hours before or 24 hours after the scheduled return time. Late returns beyond our 30-minute grace period may be subject to extra hour and/or extra day charges, in addition to any other rental charges.
How do I get a refund on a rental car?
The best way to receive a refund for your rental car is to make the cancelation as early as possible. If you know that the situation for your vacation or trip is going to change, then contact CarRentals.com and go to the website to cancel the booking.
Is Dollar owned by Hertz?
In November 2012, Dollar, along with sister company Thrifty Car Rental, joined the Hertz family of brands following Hertz's acquisition of Dollar Thrifty Automotive Group, Inc.
How do you avoid a deposit on a rental car?
Fill up the car – if your hire car is 'full to full', which means you will need to return the car with a full tank, use a filling station close to the rental office and keep the fuel receipt. Leave the car in a good state as you could be charged for extra cleaning if the car is extremely dirty.
Do I have to clean rental car before returning?
No. You don't need to clean or wash a rental car before returning it. However, ensure that you return the car in the same condition you received from the rental company or haven't made it too untidy. Another customer may have rented the car while you return it.
Do you have to fill up a rental car before returning it?
It's true, car rental companies are strict about vehicles returned without a full tank of gas. They even have new technology that can detect when a gas tank isn't completely full. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport — and to keep your receipt.
What happens if you never return a rental car?
If they do not return the item as agreed, they could be charged with an offense, and, if convicted, face jail time and steep fines. A person could be charged with this offense for overlooking the rental period on the vehicle or believing the agreement had been extended when it hadn't.
What is rental car grace period?
So you are supposed to return your rental car by 9 a.m. the next day and you're running a little late.
Does Enterprise have a grace period?
Great news! There is generally a 29 minute grace period for daily rentals. If the vehicle is returned within 2 ½ hours of the time it was rented on a subsequent day, additional hourly charges will apply. Hourly charges for your location and rental can be found on your rental contract.
What happens if I don't return my rental car on time enterprise?
Will there be an additional charge if I am late returning the rental vehicle? A 30-minute grace period is granted for all vehicle hires, however, whereby we operate on a 24-hour rental cycle, you will be charged for all returns exceeding one hour of pick-up time.
Can I return a car early to enterprise?
At Enterprise, we do not charge customers more for returning a car early, and you will only be charged for the days you had the vehicle (excluding prepaid reservations).
How to contact On Rent Help Desk?
If you would like to keep the vehicle for a longer or shorter period than what is stated in the rental car agreement, you must contact the On Rent Help Desk at 1-866-434-2226 - listen carefully for ALL options.
Do you pay for a rental car when you return it?
You pay for your rental car when you return your vehicle. However, a hold may be placed on your credit card at the time of rental. You will need to check the local policy for your place of rental, which is available online when you check rental car rates or make a reservation.
How long does a car rental charge in Connecticut?
Tourism Surcharge - The State of Connecticut requires all car rental companies to charge a Tourism Surcharge on all rentals of 30 days or less. This money is remitted to the State for use in activities related to tourism.
How much is late return fee?
A Late Return Fee of up to $20.50, up to a maximum of five (5) days/$102.50, will be applied if You return the Vehicle more than 12 hours after the date and time previously scheduled, and You failed to notify us of such change more than 24 hours prior to Your scheduled return time by calling us at 1-888-283-0898.
Before you set off
If you made a pre-paid reservation and cancel no later than midnight 2 days before the date of your scheduled pick-up we will refund your reservation in full. If the cancellation is made after this time and before the scheduled pick-up time, we will refund your prepayment less an administration charge of GBP 37.00 / EUR 56.
Whats the cancellation policy?
If you made a pre-paid reservation and cancel no later than midnight 2 days before the date of your scheduled pick-up we will refund your reservation in full. If the cancellation is made after this time and before the scheduled pick-up time, we will refund your prepayment less an administration charge of GBP 37.00 / EUR 56.
Dollar Rent a Car Refund: How I got my money back
Were you scammed by Dollar Rent a Car or its twin, Thrifty Car Rental?
Get on Twitter
I got my refund by complaining to Dollar Rent a Car’s Twitter account, @DollarCars
Be Nice
Remember, you’re an innocent victim even though you’re probably very angry. You were just ripped off for hundreds of dollars for coverages you didn’t agree to and the smug asswipe at the airport desk refuses do a thing about it. Even better, your flight’s leaving in an hour.
Still Mad? More Places to Complain
Are you a pissed off customer? I got a refund, but I very easily could not have. I think most people ripped off by Dollar won’t jump through these hoops to get a refund. Here’s a few good places to tell your story and warn others about this unethical company: