What is The Dr. Jart Return Policy? The Dr. Jart return policy states, “We want to ensure you absolutely love your Dr.Jart purchase! If you are not fully satisfied, our Customer Care Team will be happy to assist you with eligible returns of new or gently used items for a refund or store credit within 30 days of your purchase.
Full Answer
How do I contact Dr Jart customer service?
Please contact us at 1-800-814-6670 or customerservice@drjart.com. Our Online Customer Service Team will be happy to assist you with cancelling/modifying an order, finding your order status, returning/exhanging an order, a promotional offer issue, or any other concern.
Are Dr Jart reviews positive or negative?
Dr. Jart reviews are a mix of very positive and very negative. There are definitely positive reviews from customers who love Dr. Jart skin care products. For example, one Dr. Jart review for the Black Label Detox BB Cream says, “I have tried four different BB formulas. This is the only one I can give five stars! The coverage is very, very good.
What is Dr Jart skin care line?
The Dr Jart skin care line was created in Korea in 2004 and now has products available throughout the world. The line includes products for dry skin, anti aging serum selection, blemish balm (also known simply as BB cream), and gels and creams that treat dark spots on face and uneven skin tone.
Is Dr Jart cruelty free and vegan?
All Dr Jart skin care products have been dermatologist tested and are claimed to be cruelty free, which means that none of the products have been tested on animals. The Dr Jart product line was created by Dr SungJae Jung, a young Korean dermatologist who opened his first skin care clinic in Seoul, Korea, in 2001.
What is a decision to discontinue or introduce a product or size?
A. Decisions to discontinue or introduce a product or size are made in response to consumer preferences and purchasing patterns throughout the country. We are happy to assist in finding you a new alternate favorite. Chat Live with our Dr.Jart+ DermPros or send us an email at customerservice@drjart.com.
Can Drjart ship to other countries?
A. drjart.com is currently unable to accept orders shipping to destinations outside of the U.S. We apologize for any inconvenience.
Does Drjart accept PayPal?
We also accept PayPal, Apple Pay and Afterpay as payment options on drjart.com.
Can you return Drjart card?
If you prefer, you may exchange it for another item (s). If you wish to return or exchange an item purchased at drjart.com, please click here for step by step directions. Please note that us.drjart.com eGift Cards cannot be returned or exchanged.
How long does it take to return a Dr Jart?
Jart return policy states, “We want to ensure you absolutely love your Dr.Jart purchase! If you are not fully satisfied, our Customer Care Team will be happy to assist you with eligible returns of new or gently used items for a refund or store credit within 30 days of your purchase. Initiating a return is easy! Simply email us at hello@drjart.com and we will provide a prepaid return label and return instructions for all eligible returns.”
What is advanced repair serum?
Advanced Repair Serum contains a Peptide Complex of acetyl octapeptide-3 and dipeptide diaminobutyroyl benzylamide diacetate, which are both classified as neuropeptides. Both of these peptides work by helping your facial muscles to relax, which helps to reduce lines and wrinkles. Additional key ingredients in the Advanced Repair Serum include a Stem Cell Complex and Microbiome Repair Complex. Overall, this serum delivers rich moisturization while also helping to reduce signs of aging.
Where is my Order?
You can access your order status and history by signing in and viewing in your account.
Order Processing
Most orders are processed within 1 - 2 business days (processing time does not include weekend days). Orders placed on Saturday and Sunday will be processed the following Monday.
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Product description
A fun, innovative bubbling mask to cleanse, eliminate impurities, purify, and tighten enlarged pores. An effervescent oxygen bubble effect flushes and eliminates skin impurities as it tightens and corrects the appearance of enlarged pores.
