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Can you return Doc Martens after wearing them?
You can return any unused items up to 30 days from your order date. All returned items must be in their original, unworn condition with the shoebox intact and tags attached. For tracking purposes, we are unable to accommodate exchanges. If you'd like a different size or another style, please place a new order.
Do Dr. Martens have a warranty?
For Life Guarantee Terms and Conditions Martens will continue to honor all existing For Life guarantees on purchases made before March 31st 2018, and registered within 60 days of purchase.
Can you return docs?
We want you to be 100% satisfied with your Docs. If you change your mind, we're happy to accept all returns, provided our three return conditions are met: Item(s) were purchased within the last 30 days and proof of purchase can be provided.
Should I size down in Doc Martens?
As we've said, Doc Martens only come in full sizes – so if your true to size fit is a half size, the brands recommend sizing down to your closest full size.
What do you do with worn out Doc Martens?
Martens boots can be resoled to their original state, but cobblers can work on them so you can use the shoes again. How? Julie Derrick, a cobbler, was able to refurbish a pair of Dr. Martens that were heavily damaged as the sole and the heel areas have worn through the tread using Vibram soles.
How often should you replace Doc Martens?
Doc Martens last between 5 and 20 years, depending on their level of use, care and how they are stored. If the leather is properly cared for and soles replaced they could potentially last even longer.
How long does it take for Dr Martens to refund?
within 14 daysWe aim to refund within 14 days from receipt of returns in our warehouse. Refunds will be made to your original form of payment. We will send you an update email when the refund has been processed, confirming the amount and order number.
Do Doc Martens run big or small Reddit?
It seems like the consensus is that they run pretty true to size. I was secretly hoping you'd tell me that they ran big so that I could buy the 6, because I found a pair for ridiculously cheap online!
How do you stretch out Dr Martens?
If you want to accelerate your timeline for stretching out your Doc Marten boots, try wearing an extra thick pair of socks and wearing them for 10 minutes at a at a time, 3 times a day.
Do Doc Martens run in half sizes?
We offer whole sizes only. If you are a half size, we recommend going down to the nearest size.
Are Doc Martens waterproof?
Doc Martens are not winter boots. They just aren't. Deep inside, we all know this. They don't provide enough traction, they are not lined for warmth, and they are really, really not waterproof.
How do you know if your Dr. Martens fit?
A well fitted pair of Doc Martens in your correct size should feel like the following:There is plenty of space for your toes to wiggle. ... The Docs shouldn't squeeze your feet, or cause pain in your arches.Rubbing against the back of your heel is normal. ... You should feel little to no heel slip.
How do you fix torn Dr Martens?
Use a lighter to melt minor holes in the soles and smooth them over . Doc Marten soles are thick and have extra plastic to spare. Use the leather cleaner to clean the boot. Use a cotton swab soaked in rubbing alcohol to reach any dirt ground into cracks in the footwear.
How do I stop my Dr Martens from cracking?
We recommend using the Wonder Balsam to keep the leather soft and supple and prevent it from cracking.
How do you fix split soles on Doc Martens?
0:004:17Dr Martens split sole repair - YouTubeYouTubeStart of suggested clipEnd of suggested clipMartens developing split soul where the outsole is joined to the welt with the famous heat sealingMoreMartens developing split soul where the outsole is joined to the welt with the famous heat sealing method let's try to repair that I am going to use in urethane glue because this is the only chemical
How To Return a Dr. Martens Product
The Dr. Martens return policy enables returns via mail only. You can initiate a return via the website or via email, but the procedures differ based on where you’re from—different rules apply for U.S., APO/FPO/Puerto Rico, and international customers.
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Other Company Return Policies We Have Covered
Are you having trouble returning a product to another company? We have guides on hundreds of company returns! Here’s just a fraction of them:
How Long Until Dr. Martens Reviews Your Return Request Letter?
This heavily depends on where you are returning the product from, but it can take over three weeks for the company to fully process your request. This is why opting for DoNotPay is a better idea—we provide a deadline for the company to resolve the issue and ensure you get what’s rightfully yours in no time.
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Can I return an item in person?
If you attempt to return your item in person, your item will not be accepted for return. Please follow our approved return procedures to ensure your return is processed correctly. If you wish to avoid return postage fees, you are welcome to return your item in-store if you paid via Afterpay or credit card.
Can I refund my PayPal order?
Unfortunately, PayPal orders cannot be refunded in-store. As PayPal is a heavily encrypted, secure payment method, our store systems are unable to process PayPal refunds. If your item meets our Returns Policy, you are welcome to return to our online store and we will initiate a refund for your order.
