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Extended Return Policy and Holiday Shipping Schedule
Shop with peace of mind and get the best gift for your loved one this holiday season. Sonic Electronix has an extended return policy so you can be confident with your purchase. On top of that, we've worked closely with our shipping carriers to make sure your package arrives for the big day.
Extended Holiday Return Policy
We know how hard it is shopping for others, especially when purchasing electronics; however, we're here to take that pain away! Our standard 60-day return policy is one of the best in the industry. In the event that your gift is defective or broken, we'll gladly exchange it for the same item or issue store credit if we're sold out.
Holiday Shipping Cut-Offs
Make sure that your packages arrive on time for the holidays by following the shipping chart below. If you place your order by the date listed and select the appropriate shipping method, you can rest assured that the package will arrive by December 24th, 2021.
Shipping Methods and Transit Times
Sonic Electronix ships orders from our Louisville, Kentucky location. On occasion, orders will be fulfilled directly by the manufacturer or distributor in order to reduce the shipping time. The shipping times below refer to items labeled with an availability of In Stock - Ships the Same or Next Business Day.
Order Tracking
Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier's website.
Order Processing
Each order placed on Sonic Electronix goes through our processing department before it can be shipped. If 3 business days have passed since you submitted payment and you have not received an email with tracking information, please log in to your account to track your orders and/or contact us immediately via email or phone.
Shipping to Alternate Address
Orders with different billing and shipping addresses may require longer processing times due to an additional verification procedure. The additional verification and processing time is in an effort to protect our customers from online fraud.
Shipping Changes Fees (Address Intercept)
If a request to change the shipping address is made after the package leaves the Sonic Electronix warehouse, it is subject to an Address Intercept Fee imposed by the shipping carrier. The amount of the fee varies according to the shipping carrier and the destination of the package.
Signature Required
Due to the valuable contents of some shipments, Sonic Electronix may require a signature upon delivery. Such guidelines will not be overruled upon the customer's request. Please understand that this is a security measure taken by our Company to ensure the safe delivery of each package and guarantee excellent service.
Shipping Policy Disclaimer
Delivery estimates do not apply to items shipped directly from the manufacturer, nor out-of-stock items. Some items that ship from the manufacturer can only be delivered to addresses within the 48 continental states.
Shipping Methods and Transit Times
Order Tracking
Order Processing
Shipping to Alternate Address
Shipping Changes Fees
- If a request to change the shipping address is made after the package leaves the Sonic Electronix warehouse, it is subject to an Address Intercept Fee imposed by the shipping carrier. The amount of the fee varies according to the shipping carrier and the destination of the package. Sonic Electronix will do its best to work with the shipping carrier...
Signature Required
Shipping Policy Disclaimer