How do I contact Duluth Trading with questions about returns?
If you have any questions, we’d love to help! Just give us a call at 1-866-300-9719 or email us at returns@duluthtrading.com. What if I'm returning a gift?
What is the exchange policy for Duluth Trading retail stores?
We provide free shipping both ways when exchanging for a different size or c olor. You can make an exchange online, in any of our 60+ Duluth Trading Retail Stores or give us a c all at 1-866-300-9719.
Can I get custom fit pants from Duluth Trading?
Yes, custom fit pants will fall under the Duluth Trading No Bull Guarantee. For guarantee details add special conditions click here. Does Duluth Trading accept returns from Duluth Trading third-party dealers? Unfortunately, we cannot refund or exchange a Duluth item purchased through a third-party dealer.
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What is Duluth Trading Company's return policy?
If you are not satisfied with any item you purchase from Duluth Trading, return it for a refund within one year. After one year, we will also consider returns for items that are defective or don't perform as designed. No Bull means if something goes wrong, we will always treat you right.
When did Duluth Trading change their return policy?
Items you bought from us prior to August 7, 2019, are not subject to this time limit. We require proof of purchase to process a return or exchange. You can make a return or exchange through our Self-Service Page or in any of our 60+ Duluth Trading Retail Stores.
What is the Duluth guarantee?
Our customers don't mess around – and neither does our No Bull Guarantee. If you're not satisfied with any item from Duluth Trading's brood of brands, return it for a refund within one year. No Bull means if something goes wrong, we will always treat you right.
Is Duluth Trading Company going out of business?
Mount Horeb-based Duluth Trading Company has decided to temporary close all of its stores, in an effort to slow the advance of the coronavirus.
Is Duluth Trading a Chinese company?
Duluth Holdings Inc., which primarily sells goods through its Duluth Trading Company brand, is an American workwear and accessories company.
Is Duluth clothing American made?
All of their jeans, shirts, pants, and outerwear (unless you are looking for hats), are manufactured overseas. Duluth Trading Co. does still offer a small selection of American made accessories and personal care products.
Does Duluth have lifetime warranty?
WARRANTY Duluth Pack is proud to offer a Lifetime Guarantee against manufacturing defects in craftsmanship and hardware within the normal scope of use. We will repair or replace at our discretion any product found to be defective within the scope of normal and appropriate product use within the lifespan of the product.
Do Duluth clothes shrink?
Yes, some pairs of Duluth Trading ballroom jeans have a tendency to shrink, though it is not very common. They come in different sizes, so pay attention to the label before buying your next pair.
Is Duluth a good brand?
Overview. Duluth Trading Company has a consumer rating of 2.09 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Duluth Trading Company most frequently mention customer service, bull guarantee and free shipping problems.
Is Duluth Trading ethical?
Duluth Trading is owned by Duluth Holdings. Its environment rating is 'very poor'. It uses few eco-friendly materials. There is no evidence it reduces its carbon and other greenhouse gas emissions in its supply chain.
Who is Duluth Trading Company owned by?
Duluth was eventually bought by Fiskars in the 1990s. Since 2000, it has been owned by Steve Schlecht; he is executive chairman of the company now and the founder of the company as it exists today. Stephanie Pugliese joined the company in 2008.
Why is it called Duluth Trading Company?
Before there was ever an Angry Beaver, there was a Bucket Boss®. This invention was literally a new category of tool organizers, created by three enterprising tradesmen in Duluth who incorporated in 1989. The first catalog under the Duluth Trading name was mailed in 1993, focusing on tool bags and organizers.
Is Duluth a good company?
Overview. Duluth Trading Company has a consumer rating of 2.09 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases.
Does Duluth Trading allow dogs?
Carla BowlingDuluth Trading Company We only allow Service Dogs into our stores at this time.
How do I return something to Lands End?
Hand the package to any post office, mail carrier or collection box. Send your return to Lands' End Returns, 2 Lands' End Lane Dodgeville, WI 53595 USA. Another option is to call us at 1-800-963-4816 to be walked through the return process and place a reorder over the phone.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
How long does a customer have to return a product to Duluth Trading?
According to the Duluth Trading return policy and the No Bull Guarantee, customers have one year to return or exchange products they aren’t satisfied with. Duluth Trading requires proof of purchase to allow and process returns and exchanges.
How long does it take for Duluth Trading to refund?
Duluth Trading issues a refund immediately for all in-store returns. The company takes around ten to 15 days to process online returns because of the shipping delay. Whichever method you use to return your products, Duluth Trading will refund your original payment method, including Afterpay, if you used it to pay for the items in question.
How many Duluth stores are there?
Unfortunately, returning products in person isn’t the most convenient option for some customers as there are only around 60 Duluth stores in the United States.
Does Duluth Trading accept returns?
Duluth Trading does not accept returns for products bought at third-party sellers. Customers who purchased a Duluth product from a third-party seller should consult the company they purchased it from to return it.
Do custom pants fall under the no bull guarantee?
Custom Built Pants fall under the No Bull Guarantee and are subject to the standard Duluth Trading return policy.
Do you have to pay shipping fees for Duluth Trading?
When you’re exchanging a product for the same one but in a different size or color, you won’t have to pay any shipping fees, and Duluth Trading will mail the new item to you as soon as you complete the online form.
Where to mail Duluth Trading Company?
You can place an order online through www.DuluthTrading.com, by telephone at 1-866-300-9719, by fax at 1-888-950-3199 or by mail to Duluth Trading Company P.O. Box 200 , Belleville, WI 53508-0200. To order by fax or mail, complete the order form in our catalog or download a printable order form here. Back to Top.
How to create an online account at Duluth Trading Company?
An online account can only be created when you place an order through our website. During the order ing process you will be asked to enter your email address and there will be an option to "Create an Online Account". If you enter a password and if the email address is not already associated with another account, an account will automatically be created for you once you place your order. This will be useful later on for tracking order histories, accessing account information, making checkout easier, and referencing items for future purchase. In addition, you can manage all of the emails from Duluth Trading Company to receive special offers and promotions given only to our online purchasers.
How long does a Duluth shopping cart last?
If you leave items in your cart and leave the Duluth website, the items will remain in your cart for up to 30 days provided that you are going back to the website from the same computer and same browser (given you have not cleared the cookies from your computer).
What credit cards do we accept at Duluth Trading?
We accept Visa, MasterCard, Discover and American Express credit cards. We also accept PayPal, Afterpay, and Duluth Trading gift cards.
What is the best way to make Duluth Trading better?
Good, honest feedback from customers is the number one way we can make Duluth Trading an even better place for everyone. To let us know what you think about any of our products simply click here to send us an email.
How many promotions can you apply to a Duluth order?
We are only able to apply one promotion per order. Our goal is to offer strong promotions multiple times a year, often with substantial price breaks, even on our best-selling items. As a result, promotional offers are not valid in combination with other offers. Promotional offers are also not valid for use on prior purchases, or in the Duluth Trading store, unless clearly stated.
What is the number to call for tax return?
If you need assistance with your return, just give us a call at 1-866-300-9719.
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