- Goods sold shall not be returned, unless there are more than 3cm defects (such as dyeing, unrepairable hole (s), etc.)
- Please contact us on matters returned or exchange in 3 days after you receive the parcel, we will not entertain after 3 days of receiving.
- Email to elf.fashion.boutique@gmail.com or Call us +6014 925 7101
Full Answer
What is El cosmetics’ return policy?
We apologize, but due to the low-cost nature of our products, we are unable to offer any returns (except as noted below) or exchanges. Although we’ve have tried to accurately display the colors of our foundations and concealers on www.elfcosmetics.com, we understand that it may be difficult to color match these products online.
How do I contact Elf cosmetics customer service?
To contact customer service please email us at elf@elfcosmetics.com or call 212 239 1530 during our business hours of 9 am - 5:30 pm Monday through Friday, eastern standard time. What if I received a technical error message? We apologize for the technical difficulties you have encountered attempting to place your order with e.l.f cosmetics.
How do I earn points for shopping at elfcosmetics?
You must be signed in to your account to earn points for shopping at elfcosmetics.com. You can earn points for any e.l.f. Cosmetics purchase made at a retailer by uploading a photo of your receipt or online order confirmation. Please allow 24 hours to receive points for your uploaded receipt.
What methods of payment does Elf cosmetics accept?
What methods of payment does e.l.f Cosmetics accept? Credit Card – we currently accept all Visa, MasterCard, American Express, and Discover credit cards from the United States and Canada. We do not accept pre-paid credit cards. Debit Cards – All debit cards with a Visa or MasterCard logo may be used from the United States and Canada.
Can you return ELF products?
We value you as a customer and your satisfaction is very important to us, please note that we will gladly replace any item that may have been damaged during shipping. We apologize, but due to the low cost nature of our products, we are unable to offer any returns or exchanges.
How do I return something to e.l.f. Cosmetics?
To start a refund process for the products listed above, please contact our customer service team by email here. We'll refund, to the original form of payment, the price of the applicable product plus any applicable taxes. Please allow up to 10 business days for your refund to be issued.
Is Elf makeup going out of business?
It's with heavy hearts that we announce that E.L.F. has announced the closure of all of its brick-and-mortar stores. The makeup and skin-care favorite will close all 22 of its stores — in-store sales accounted for only 5% of the brand's sales in 2018.
How do I get my elf birthday gift?
ELF Cosmetics Birthday OfferCreate a Beauty Squad account at ELF Cosmetics online and include your birthday details.The annual ELF Cosmetics birthday gifts are sent via email.Current gift = free beauty product + free shipping. ... ELF Cosmetics is a Cruelty-Free and Vegan brand.
Is Elf makeup good for sensitive skin?
The collection features nourishing ingredients, including oat milk and niacinamide, that are gentle and safe for sensitive skin while keeping skin looking and feeling healthy. Pure Skin is also fragrance-free, and like all e.l.f. Skin products, formulated without parabens, sulfates and phthalates.
Is Elf skincare any good?
Elf skincare reviews on the brand's website are overall very positive, with the products receiving mostly four and five star ratings. The product with the most reviews is the Elf Holy Hydration Face Cream, which has earned an average rating of 4.6 out of 5 stars after more than 700 customer reviews.
Why is elf makeup so expensive?
Other makeup, skin-care, and beauty items will retain their usual prices, according to e.l.f. Cosmetics. The brand says the change is the result of "a world of rising costs," including rising prices of freight, raw materials, and shipping across the beauty industry.
What does Elf makeup stand for?
Eyes, Lips, FaceThe Oakland-based company (whose name stands for Eyes, Lips, Face, in case you were wondering) was founded in 2004 by two beauty obsessives who wanted to create affordable makeup after they noticed that there were often expensive cars parked outside of 99-cent makeup stores.
Why is e.l.f. Cosmetics so popular?
e.l.f. Studio was the more expensive makeup line created for professional makeup artists (MUAs) and consumers. Though the Studio products did cost more money, they allowed the brand to cater to a more demanding clientele.
Does ELF have a student discount?
e.l.f. Cosmetics Student Discounts | 15% Off.
How does the elf on the shelf birthday tradition work?
1:514:13Studio10: Elf on the Shelf A birthday tradition - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo the child writes a little elf invitation. Out for the elf to come back Santa of course says yesMoreSo the child writes a little elf invitation. Out for the elf to come back Santa of course says yes but for 24. Hours only.
How long does Elf makeup last?
How Long Do Elf Products Last?Perfumes with alcohol– about 5 yearsSkin care cosmetics– minimum 3 yearsMakeup cosmetics– from 3 years (mascara) to more than 5 years (powders)
Can I return Elf Foundation?
We value you as a customer and your satisfaction is very important to us, please note that we will gladly replace any item that may have been damaged during shipping. We apologize, but due to the low-cost nature of our products, we are unable to offer any returns (except as noted below) or exchanges.
How do I contact elf cosmetics?
(212) 239-1530e.l.f. / Customer service
How long does Elf makeup last?
How Long Do Elf Products Last?Perfumes with alcohol– about 5 yearsSkin care cosmetics– minimum 3 yearsMakeup cosmetics– from 3 years (mascara) to more than 5 years (powders)
Do Elf beauty points expire?
All of a Member's accrued Points will expire after 12 months of no activity. The 12 months will be rolling and will be reset at the time of activity.
RETURNS
We apologise for any inconveniences caused, however e.l.f. Cosmetics is not liable to accept Returns of Products, due to Health & Safety guidelines. This rule also means any product cannot be Returned due to Change of Mind.
EXCHANGES
e.l.f. Cosmetics is not liable to accept Returns of Products, due to Health & Safety guidelines. This rule also means any product cannot be exchanged due to Change of Mind.
What is reasonable sufficient to permit us to contact you?
information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and.
Is the website as is or as available?
Without limiting the foregoing, the Website and its content are provided “as is” and “as available” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
About Elf Cosmetics
Elf Cosmetics is a makeup brand known for its affordable yet high-quality products. Standing for “ Eyes, Lips, Face, ” this company has everything you need to get a glam or natural look. In fact, there are hundreds of products to choose from, including foundations, highlighters, lashes, palettes, and more.
Overview of e.l.f Cosmetics
Founders Scott Borba and Joseph Shamah launched e.l.f in 2004. Their mission was to create makeup for everyone without any high-end markups.
Elf Cosmetics Review
So, what are some customer holy grails? This e.l.f Cosmetics review is going to go over products that customers can’t get enough of, including creamy concealers, blurring primers, pigmented eyeshadows, and more.
Is e.l.f Cosmetics Cruelty-Free?
Yes, e.l.f Cosmetics is certified 100% cruelty-free. And, its collection is also vegan.
Is e.l.f A Clean Brand?
e.l.f is a clean brand. All of its products are formulated without phthalates, parabens, triclosan, triclocarban, nonylphenol ethoxylates, and hydroquinone. Plus, its skincare line includes no sulfates.
Who Is e.l.f Cosmetics For?
e.l.f Cosmetics can be for anyone who is looking to get their makeup and skincare essentials while on a budget. Its marketing is mainly geared towards teens and young adults—but, we’re sure people of all ages can find something in its line.
Comparison: e.l.f Cosmetics vs. Morphe
We’re happy to see that more affordable makeup brands are launching onto the scene—especially when the products are good. So, how does e.l.f Cosmetics stack up to the competition?
YOUR CHOICES
If you maintain an account with us, you may view, update, correct or modify certain of your personal information by signing into your account.
SECURITY OF YOUR PERSONAL INFORMATION
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.
INTEREST BASED ADVERTISING
We use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect personal information about your visits to our websites and other websites/applications and your interaction with our advertising and other communications.
OUR POLICIES CONCERNING CHILDREN
Our websites or mobile applications are not directed to children, nor do we knowingly collect any personal information from, children under the age of 13 (or with respect to residents of the EEA, children under the age of 16) without verifiable parental or legal guardian consent.
THIRD PARTY WEBSITES
Our websites or mobile applications contain links to third-party websites, such as social media websites (for example, Instagram, Facebook, YouTube, TikTok, Pinterest, Twitter, and Snapchat), each of which have privacy policies that differ from this Privacy Notice.
CHANGES TO THIS PRIVACY NOTICE
We may change this Privacy Notice from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change (s) on the applicable page of our website.
CONTACT US
If you have questions or concerns about this Privacy Notice or how we collect and use the information of our consumers, please contact us by webform, by phone at (212) 239-1530 (Weekdays 9:30am-5:30pm EST) or by email at elfcare@elfcosmetics.com or elfcare.eu@elfcosmetics.com (for EEA residents).
