What does "ember" mean in a product?
Do you have to deliver a product to the address specified by ember?
Does Ember have a warranty?
Does the Ember warranty apply to the original purchaser?
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About this website
Can I return my Ember Mug?
For any purchase made directly through Ember.com, we offer a 30-day money back guarantee (“Return Policy”). If you are unsatisfied from Ember.com, you have 30 days from the date of purchase to request a full refund. You may return any Ember product purchased on Ember.com (“Product”) in accordance with the terms below.
How long do Ember mugs last?
between 80 and 90 minutesBattery Life and Charging Time Brewing coffee at over 190 degrees Fahrenheit preserves battery life. The Ember mug's battery lasts between 80 and 90 minutes, depending on the mug size. While you might expect the larger mug to keep your coffee hot for longer, the opposite is true.
Can you overcharge Ember Mug?
Is the Ember Safe to Charge Overnight? The Ember is 100% safe to keep on the charger when you are not using it. When the battery is fully charged the charging is shut off automatically so no battery damage will occur.
Can I leave my Ember Mug on the charger?
The Ember Mug and Ember Mug² are both 100% safe to keep on the charger when not in use. When the battery is fully charged, the charging is shut off automatically, so no battery damage will occur.
Is Ember owned by Apple?
A year after launching in Starbucks, Ember subsequently landed a retail partnership with Apple, which expanded Ember's physical retail footprint to 27 countries. But in order to convince the hardware giant to partner with Ember, the mug company had beef up its technology and media offerings.
How much is Ember Mug at Starbucks?
($149.95)New Ember travel mug New this holiday season, customers can find the new 12 oz. White Travel Mug ($149.95) from Ember. Perfect from the first sip to the last drop, Ember allows users to customize their beverage for total control over their delicious cup – all through the touch of the Ember app.
What is the difference between Ember Mug 1 and 2?
The new mugs all have a longer battery life than previous versions, so the Travel Mug2 will keep beverages hot for 3 hours, the 10 oz Ember Mug2 lasts 1.5 hours, and the 14 oz. Ember Mug2 goes for 80 minutes. However, if you keep the mugs on the charging coasters, you can keep them at full power all day.
How long should Ember Mug stay hot?
It really depends on the temperate at which you want your hot beverage to stay within the Ember Mug. I have mine set at 60°C (140°F) and a fully charged mug will hold that for 20-25 minutes. Dropping the temperature to 50°C (122°F) pushes the hold time out into the 40-50 minute range.
What does red light on Ember Mug mean?
SOLID RED - Ember has low battery and will be unable to maintain the set temperature. PULSING WHITE - Once hot liquids are poured in the Ember, the Ember will pulse white as it works to reach your set temperature. SOLID WHITE - Target temperature has been reached and the beverage is ready to be enjoyed!
Will Ember heat up cold coffee?
No, the heating element is not well designed to heat up cold coffee. It is better designed to keep coffee at a specified temperature when it's poured in hot. Sorry, there was a problem. Please try again later.
Can you pour boiling water into Ember Mug?
I filled my glass mug with water and put it in the microwave to boil the water. Once the water was boiling, I put the teabag in the Ember Mug and dumped the water from my 10-ounce mug into the Ember Mug.
Can I put stickers on my Ember Mug?
5:1414:15Ember Coffee Mug Review: Things you need to know. - YouTubeYouTubeStart of suggested clipEnd of suggested clipThis saucer actually comes with a sticker in it from ember that says dry it well. Water can causeMoreThis saucer actually comes with a sticker in it from ember that says dry it well. Water can cause damage to the coaster. So dry your mug before placing it there. This was actually adhered.
Do Ember mugs really work?
I've found the battery life to be fairly good, lasting a few hours when the mug is off its charging base. It definitely buys me enough time to finish my drink, and lasts long enough that I can bring it with me to meetings, and it'll stay hot until I'm back at my desk to charge it.
What is the difference between Ember Mug 1 and 2?
The new mugs all have a longer battery life than previous versions, so the Travel Mug2 will keep beverages hot for 3 hours, the 10 oz Ember Mug2 lasts 1.5 hours, and the 14 oz. Ember Mug2 goes for 80 minutes. However, if you keep the mugs on the charging coasters, you can keep them at full power all day.
How do you get coffee stains out of Ember mugs?
1:002:58How To Clean An Ember Mug (Plus What Not To Do) - YouTubeYouTubeStart of suggested clipEnd of suggested clipWe can run the water and i'm actually going to use this dishwand. Here that has dishwashing liquidMoreWe can run the water and i'm actually going to use this dishwand. Here that has dishwashing liquid in it if you don't have one of those.
Can Ember mugs Go dishwasher?
We do not recommend washing Ember in the dishwasher as there are many pressure and high heat changes throughout a cycle. For best results, we recommend hand-washing the Ember with warm water, mild dish soap, and a soft sponge!
Returns & Warranty - Ember®
Returns & Warranty Ember.com 2021 Holiday Extended Return Policy. Purchases made October 26, 2021 through December 31, 2021, directly on Ember.com, have an extended return period through January 31, 2022.
What does "ember" mean in a product?
Products that are, or Ember reasonably believes to be, stolen. Software, even if packaged or sold with the Product or embedded in the Product. Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Ember.
Do you have to deliver a product to the address specified by ember?
You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Ember. Unless prohibited by applicable law, Ember requires you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service.
Does Ember have a warranty?
Ember does not warrant that the operation of the Product will be uninterrupted or error-free. This Warranty does not cover software embedded in any Product and related services provided by Ember or Bluetooth connectivity.
Does the Ember warranty apply to the original purchaser?
This Warranty applies only to the original purchaser of the Product that was purchased from an authorized reseller or authorized sales channel and manufactured by or for Ember and has an authorized “Ember” trademark, trade name, or logo affixed to it. The Warranty does not apply to any:
How long does it take to get a refund on an Ember Mug?
To return an Ember Mug, you can do so within 30 days of purchase to get a full refund. To qualify for a refund, you must submit your request via the Return Page. Products must be shipped back in good physical condition with all of the original accessories.
How to contact Ember Mug?
Text the Ember Mug customer support phone number: 1 (805) 500-2165.
What color is the Ember Mug 2?
The Mug 2 comes in two colors options. Classic black is a go-to, but this Ember mug review thinks there’s something alluring about the white. Perhaps it’s the clean, neutral look that would pair oh-so-well on top of a wooden office desk.
What is an ember mug?
Ember mugs are a high-tech solution to the problem that coffee, tea, and hot chocolate lovers face on a daily basis. Whether you’re working from home, attending a drive-in movie, or chasing your little one around the house, Ember keeps your beverage at the ideal drinking temperature.
How does a mug work?
The mug uses precision sensors to keep your beverage at exactly the right temperature by heating it with a dual-band microprocessor-controlled heating system.
What is a sleek mug 2?
The sleek Mug 2 is that kind of object, featuring its own charging stand to keep coffee warm all day if you’re a slow sipper.
Who invented the mug?
Long-time coffee-enthusiast and Ember mug founder, Clay Alexander, created his revolutionary mug with the Ammunition Design Group in order to solve a worldwide problem. Hot beverages that turn cold before we can enjoy them are a universal frustration. With a technological solution that Alexander tackled in 2010, he forever changed the way people can consume hot beverages.
How to turn a mug white?
To do this, press and hold the power button on the bottom of the mug for about 14 seconds until you see the LED flash red . After the red light is seen, please release the power button and allow the mug to pulse back to white.
How to connect a Bluetooth mug to a new device?
1. Go to settings. 2. Click on Bluetooth. 3. Click on the Ember Mug information button. 4. Forget this device. There are many times, having multiple bluetooth connections or previous connection attempts can affect how a new device connects.
Do you have to deliver a product to the address specified by ember?
You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Ember. Unless prohibited by applicable law, Ember requires you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service.
What does "ember" mean in a product?
Products that are, or Ember reasonably believes to be, stolen. Software, even if packaged or sold with the Product or embedded in the Product. Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Ember.
Do you have to deliver a product to the address specified by ember?
You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Ember. Unless prohibited by applicable law, Ember requires you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service.
Does Ember have a warranty?
Ember does not warrant that the operation of the Product will be uninterrupted or error-free. This Warranty does not cover software embedded in any Product and related services provided by Ember or Bluetooth connectivity.
Does the Ember warranty apply to the original purchaser?
This Warranty applies only to the original purchaser of the Product that was purchased from an authorized reseller or authorized sales channel and manufactured by or for Ember and has an authorized “Ember” trademark, trade name, or logo affixed to it. The Warranty does not apply to any:
