Return & Refund Policy
- Items returned without authorization will not be accepted.
- The time frame for return & exchange must not exceed 14 days from when the original order was received.
- All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
Full Answer
How to contact La Mer?
What is the phone number of La Mer?
How much is the shipping fee for Canary Islands?
How long does it take to deliver a product in Germany?
How long do you have to return goods to us?
Does La Mer deliver to Switzerland?
Does La Mer ship to Germany?
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Can you return la Mer?
Only products purchased on LaMer.com may be returned. If for any reason you are not happy with your purchase on LaMer.com, you may return the unused portion to us for a refund or exchange. Call 1-866-850-9400 to arrange your free return.
How do I cancel an order on LaMer?
For time sensitive requests, such as order cancellations or address changes, please chat with a La Mer Representative, M-F 8am-10pm ET or call us toll-free at 1.866. 850.9400 for assistance.
How long does La Mer last?
How long do La mer products keep? Our products have a shelf life of 30 months before opening; after opening, they should be used within six months.
How long does La Mer take to ship?
1 - 2 business daysLa Mer Online orders are shipped on business days (Monday - Friday, excluding major holidays). Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
Does La Mer have a loyalty program?
Membership Eligibility and Overview The Waves de La Mer Loyalty Program (“Program”) is offered at the sole discretion of La Mer Technology Inc. (“La Mer,” “we,” “our” or “us”).
Do dermatologists recommend La Mer?
The official list of derm faves includes some familiar names, for sure. “La Mer Crème de la Mer Moisturizing Cream is the moisturizer of all moisturizers,” Dr. Aanand Geria, a dermatologist with Geria Dermatology in New Jersey, tells TZR.
Is Nivea as good as Crème de la Mer?
Creme De La Mer and Nivea Creme are very similar but not exact dupes. They're both basic moisturizers that make even the driest of skin feel soft and smooth for hours. Creme De La Mer is slightly better because it contains seaweeds that produce lactic acid, but that's not enough to justify the high price tag imo.
What is a good alternative to La Mer?
SPY Guide: The 10 Best Alternatives to Creme de La Mer ProductsWeleda Skin Food. ... Mario Badescu Seaweed Night Cream. ... Marine Hyaluronic Acid Water Skim Moisturizer. ... Philosophy Take a Deep Breath Eye Cream. ... Aveda Exfoliating Creme Cleanser. ... Bu + L Facial Serum Concentrate. ... Follain Blemish Balm.More items...•
Is La Mer owned by Estée Lauder?
Since joining The Estée Lauder Companies in 1995, La Mer has become the most coveted skincare brand in the world.
Who buys La Mer?
the Estée Lauder groupWith much more beyond the brand's supreme luxury product, the iconic Crème de la Mer, skincare and cosmetics company La Mer now boasts billion-dollar brand status. Reported by WWD, recent sales have jumped for the Estée Lauder group, who acquired La Mer back in 1995.
Who is the founder of La Mer?
Max HuberMax Huber, the mysterious man who invented Crème de la Mer, knew he was onto something special with his skin-healing cream. When Huber burnt his face in an experiment gone wrong, his life changed forever.
How do I know when my La Mer expires?
This is called the Period-After-Opening (or PAO symbol), which identifies the number of months we can use the product from when it has been opened, so “24M” would be 24 months, or 2 years, which is the majority of time that La Mer's products lasts.
How long does it take for La Mer to work?
The day after my first application (Day 1), I woke up to a brighter complexion—a promising start so far. By Day 4, my skin looked a lot more even, and it notably felt softer and smoother.
Do La Prairie products expire?
When stored in appropriate conditions, the shelf life of La Prairie products exceeds 36 months (if no specific expiry date is indicated on the product). Once the product has been opened, we usually guarantee that it can be safely used for 12 months unless indicated differently.
Is there retinol in La Mer?
If your skin feels sensitive, or you find the initial stages of using a retinol particularly drying, massage a generous amount of a very hydrating moisturizer over the top; a favorite of mine is La Mer's Crème de la Mer Moisturizing Cream.
How to contact La Mer?
If the package or one of the products is damaged, please contact La mer Customer Service on tel 0049 4723 79 00 79 or email info@la-mer.com and request a return label. You will then receive this return label by e-mail. Please also check the spam folder of your e-mail box.
What is the phone number of La Mer?
In case of incompatibility of a product purchased in this webshop, we ask you to contact our customer service directly (tel 0049 4723 79 00 79, e-mail: info@la-mer.com ).
How much is the shipping fee for Canary Islands?
For deliveries to the Canary Islands, a flat shipping fee of 20 € is charged. This will not be shown on the order overview, but will only be listed afterwards on the invoice, which you are kindly requested to settle in this way. Unfortunately, delivery is not possible without payment of the 20 € postage fee.
How long does it take to deliver a product in Germany?
Due to the current situation, deliveries within Germany can currently also take up to 5 working days.
How long do you have to return goods to us?
You must return or hand over the goods to us immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days.
Does La Mer deliver to Switzerland?
La mer does not deliver directly to Switzerland. However, you can obtain La mer products from the pharmacist of your choice or www.coopvitality.ch. Please simply go to your nearest pharmacy and place your order there.
Does La Mer ship to Germany?
Delivery will be made to the delivery address in Germany that you specify. Delivery will be made by a parcel service chosen by us (DHL). La mer delivers the parcels with DHL GOGREEN and thus relies on climate-neutral shipping. With GOGREEN, La mer is making a sustainable contribution to climate protection. The CO2e emissions caused by transport are offset.
