Return-Policy.org

enro return policy

by Elody Williamson V Published 1 year ago Updated 1 year ago
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Full Answer

Can you return Enro masks?

We unfortunately cannot accept returns for our masks due to safety concerns. If your mask does not fit properly, please review the FAQ around adjusting the mask. If the mask still does not fit, please contact customer service and we will work to make it right.

Are Enro masks as good as N95?

For example, independent lab tests we commissioned found that the Enro and Happy Masks Pro masks blocked 94% to 99% of the smallest particles tested—performance that is on a par with that of N95 and KN95 masks. By contrast, many of the basic cloth masks without filters blocked only about 20% of the smallest particles.

How many times can you wash Enro face mask?

Reusable face masks should be washed regularly — preferably after each wear. This is why we crafted each Enro mask to be machine-washable up to 100 times, so you can easily just throw them in with your regular laundry.

Are Enro masks medical grade?

Leave the Surgical Masks to Our Healthcare Professionals Because Enro masks have an impressive, lab-tested PM0. 1 filter, you can feel good about your protection and leave the medical-grade masks to the healthcare professionals and hospital workers that really need them during this time.

Why are Enro masks so popular?

Because of their ability to trap even the smallest of particles, PM0. 1 filters are one of the most effective non-medical options on the market. You deserve the very best — which is why PM0. 1 filters are built into every single Enro mask.

Is Enro as good as kn95?

We confirmed this in our independent lab testing: The Enro was among the best performers, filtering out about 99% of the smallest (0.5 micron) particles included in our lab testing—an efficacy similar to a surgical or N95 mask.

Are Enro masks any good?

Compared with our other recommendations, the Enro Tech Mask feels lighter and more breathable. Yet it's the most filtration-efficient cloth mask we've tested—blocking out 99% of 0.5-micron particles, according to the lab testing we commissioned.

How effective are enro face masks?

The Enro Tech Mask, available in sizes XXS through XL, has a bendy nose-bridge wire and adjustable ear loops, and it should fit most faces well. In lab tests, this mask filtered 99% of 0.5-micron particles.

Is enro a cloth mask?

Explore styles constructed of three layers of ultra-breathable fabric, treated with antimicrobial and water-repellent finishes. Your littles deserve a mask that does more than fits their face.

Which is better KN95 or KF94?

These masks filter out at least 95% of airborne particles, per the CDC. Similarly, KN95 masks are the Chinese equivalent to N95 masks. KF94 masks are similar but offer 94% filtration. "There is not much difference between 94 and 95% filtration," said Dr.

Are ENVO masks good?

The seal is comfortable, and it doesn't put too much pressure on my face. Further, it doesn't leave 'mask face' after doffing the device. While the sealing material was comfortable, I didn't find it significantly more comfortable than other silicone masks.

How does the Enro mask ship and how long does it take?

US ShipmentsIn US 48 states + Washington DC – we offer USPS Standard and FedEX Express shipping options. We offer free shipping based on order volu...

Return & Exchange Policy

We unfortunately cannot accept returns for our masks due to safety concerns. If your mask does not fit properly, please review the FAQ around adjus...

What are Enro masks made of?

Outer Layer: 100% polyester treated with SILVADUR™ antimicrobial and water repellent finishesFilter Layer: Melt Blown Polypropylene (MBPP)Inner Lay...

Can you use the mask in high risk aerosol generating procedures?

No. Enro masks are not certified to block high risk aerosol generating procedures. Please use proper filtering equipment made for those processes.

Why does the Enro mask not have a valve?

While valves do allow you to breath easier, they also do not have filters that stop your germs from infecting others.The CDC states the following:...

Is the Enro mask hypoallergenic?

Because there is no standard definition of "hypoallergenic" in the industry as of now, we can't claim Enro masks as hypoallergenic. That being said...

How do you adjust the mask to fit?

Once masks is positioned on your face, adjust the nose bridge to keep the mask firmly in place. Then adjust the ear loop stoppers for a secure fit.

How was the Enro mask tested?

Enro masks are tested using standards created by the American Society for Testing and Materials (ASTM) and the American Association of Textile Chem...

Does the Enro mask block odors?

Enro masks do block some odors through the fabric layers and filter, but are not intended as an odor block. The SILVADUR™ antimicrobial finish help...

Where are Enro masks made?

Enro masks are designed in the USA and Hong Kong. They are produced in a top of the line facility in Vietnam. The facility is Blue Sign certified a...

How many masks should I buy?

Once you determine your size, we recommend purchasing at least 3 masks per person. One to wear, one that can be in process of washing and another as backup.

What are the perforations on Enro mask's outer layer?

The perforations on the exterior layer of the mask allow for improved breathability of the mask. It does not impact the protection provided by the mask or the filter. It also does not impact the water repellent finish on the out layer of the mask.

Why does the Enro mask not have a valve?

While valves do allow you to breath easier, they also do not have filters that stop your germs from infecting others. The CDC states the following: "Masks with exhalation valves or vents should NOT be worn to help prevent the person wearing the mask from spreading COVID-19 to others (source control)."

Is the Enro mask hypoallergenic?

Because there is no standard definition of "hypoallergenic" in the industry as of now, we can't claim Enro masks as hypoallergenic. That being said, we work very hard to use sustainable materials that are both safe for you and better for the environment.

How do you adjust the mask to fit?

Once masks is positioned on your face, adjust the nose bridge to keep the mask firmly in place. Then adjust the ear loop stoppers for a secure fit.

How was the Enro mask tested?

Enro masks are tested using standards created by the American Society for Testing and Materials (ASTM) and the American Association of Textile Chemists and Colorists (AATCC). We leveraged best in class independent laboratories (TUV & SGS) to conduct the test. For more information or test results, please contact customer service.

Does the Enro mask block odors?

Enro masks do block some odors through the fabric layers and filter, but are not intended as an odor block. The SILVADUR™ antimicrobial finish helps to provide freshness protection and enhanced odor control from naturally occurring odors during wear.

Shipping

US Shipments In US 48 states + Washington DC – we offer Standard, Priority, 2 Day Express, Next Day Express shipping options. We offer free shipping based on order volume. Click here for rate table.

Returns

We unfortunately cannot accept returns for our masks due to safety concerns. If your mask does not fit properly, please review the FAQ around adjusting the mask. If the mask still does not fit, please contact customer service and we will work to make it right.

Return & refund policy

If you are unsatisfied with your purchase of a new eero device (“Product”) that you purchased on eero.com, you have 30 days from the date of purchase to notify eero and request a refund of the purchase price. To qualify for a refund from eero, you must meet all of the conditions of eero’s Return & Refund Policy, found below.

To qualify for a refund, all the following conditions must be met

A Return Merchandise Authorization (RMA) must be requested from our customer service team within 30 days of the date on which you purchased the Product.

Additional terms and conditions

To ensure successful delivery, you are required to ship the returned Product (s) using the prepaid return shipping label emailed to you by eero. eero will not be responsible for returned Product (s) sent using an alternate carrier or shipping label.

STEP 1

Create an online return request by accessing the detail of the order history in 'My Account''Check your order status' section that can be found in the 'Login' page, if you're a guest user.

STEP 2

Retrieve the pre-paid, pre-printed UPS label found inside the original packaging to attach on the package containing your return item (s).

STEP 3

Use the tracking code on the label to schedule collection for your item online at www.ups.com. Select a date and location for collection, or drop off your package at the nearest UPS Access Point.

STEP 4

Once we receive the returned item, it undergoes an internal check. The product will be checked and we will advise you on the outcome of your return and any reimbursement.

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