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How do I get a refund on Epic?
Go to your Account page, and click Transactions. Find the game you would like to refund in your Purchase History. Click the game title to expand the order. If the game is eligible for a self-refund, there will be a Request Refund button.
Does Epic let you refund?
0:001:41How to Request an Epic Games Store Refund - YouTubeYouTubeStart of suggested clipEnd of suggested clipWe offer the ability for you to process a self-service refund for some eligible games and productsMoreWe offer the ability for you to process a self-service refund for some eligible games and products you've purchased on your Epic Games account. Games that are eligible for refunds are purchased within
How long does an epic refund take?
For self-refunded games or refunds requested from Player Support, refunds may take 3-14 business days to return to your account depending on the type of payment method you used. If you have not received a refund after this time period, please contact your payment method provider as they will be able to assist.
How do I return a game?
Find the order you want to return. Select Request a refund or Report a problem. Choose the option that describes your situation. Complete the form and note that you'd like a refund.
Can you get a refund on Fortnite?
With the launch of patch 18.2, players will be granted a new refund ticket once every 365 days after the last ticket refresh. With this update players will be able to get new refund tickets each year!
Can you get a refund for buying V-Bucks?
You can refund an item you purchased using V-Bucks within 30 days of its purchase. This means that if you bought an item more than a month ago, you can't refund it.
Can you refund Fortnite Skins?
Share All sharing options for: Fortnite now has a new skins return policy. When your skins don't fit in Fortnite, you can now return them to the Fortnite depot within 30 days from purchase. Epic Games has updated its return policy for players that demand their V-Bucks back, it announced Tuesday.
Can you refund DLC on Epic Games?
If you receive a refund for a game, you will also receive a refund for all downloadable content purchases (DLC) you made through the Epic Games Store for that game, as long as you have not used, modified or transferred the purchase.
What happens if a product is not available?
In case a product is not available, the user will be notified of the estimated time delivery via email and/or telephone within a reasonable time frame after placing the order. In this case, the user, if he/she considers that this period does not satisfy him/her, may request the cancellation of the order of this product. Any other products of the order can be executed normally.
Can an order be changed after order completion?
After order completion, the order cannot be changed. If the user wishes to modify his/her order then he/she should cancel it (in accordance with order cancellation terms) and re-select the product (s).
How long does it take to exchange unused items?
Exchange Policy: Most Brands will allow you to exchange unused items for the same quantity or dollar amount of like items within 5 days of receipt. However you will be required to pay the return postage of the items back to us and the shipping of the new items from us, to you, and some brands may charge a restocking fee.
How long does it take to report a mis-shipped item?
Mis-shipped items and clothing defects must be reported to us within 5 days from receipt.
How long does it take for a bleacher to be damaged in transit?
Bleachers, Benches, and Lockers Damaged in Transit: Bleachers, Benches, and Lockers damaged during shipping to customer must be reported to Epic within 5 days of receipt and purchaser may be required to provide proof of damage via digital or film image, or by damage noted and signed by the delivery driver.
What happens if you refuse a shipment?
Refusal of Shipment: If an order is refused, the customer will be charged a 50% restocking fee, plus the outgoing and return shipping charges.
Can you return shoes in a shoe box?
Returning Shoes: The shoe box itself CAN NOT be used as a return shipping box, as it gets damaged and makes it necessary to replace the box, which is expensive. Shoe boxes MUST be packed inside another box or an additional $10 re-packaging fee will be deducted from any refund due.
Can you return a prepackaged item?
Items purchased in pre-packaged quantities (ie, 6 pack, dozens, 50 pack, etc) must be returned in the same pre-packaged quantity. Quantities less than the pre-packaged quantities cannot be returned or exchanged.
Can you return a baseball bat?
Returning Bats: Per manufacturer requirements all baseball and softball bats must still be in their original shrink-wrap packaging or they are non-returnable.
How long does it take for Epic to process a refund?
It may take up to 15 days for us to process your refund after receiving your return. Refund checks or any other checks issued by Epic Sports which are not cashed within 90 days of issue are null and void and will not be re-issued. Mis-shipped items and clothing defects must be reported to us within 5 days from receipt.
How long does it take to exchange unused items?
Exchange Policy: Most Brands will allow you to exchange unused items for the same quantity or dollar amount of like items within 5 days of receipt. However you will be required to pay the return postage of the items back to us and the shipping of the new items from us, to you, and some brands may charge a restocking fee.
How long does it take for a bleacher to be damaged in transit?
Bleachers, Benches, and Lockers Damaged in Transit: Bleachers, Benches, and Lockers damaged during shipping to customer must be reported to Epic within 5 days of receipt and purchaser may be required to provide proof of damage via digital or film image, or by damage noted and signed by the delivery driver.
What happens if you refuse a shipment?
Refusal of Shipment: If an order is refused, the customer will be charged a 50% restocking fee, plus the outgoing and return shipping charges.
How long does it take to report a mis-shipped item?
Mis-shipped items and clothing defects must be reported to us within 5 days from receipt.
Can you return shoes in a shoe box?
Returning Shoes: The shoe box itself CAN NOT be used as a return shipping box, as it gets damaged and makes it necessary to replace the box, which is expensive. Shoe boxes MUST be packed inside another box or an additional $10 re-packaging fee will be deducted from any refund due.
Can you return a product without a RA number?
Returning Items : No products can be returned without a Return Authorization Number (RA#) supplied by Epic Sports. To obtain a RA#, submit a return request ONLINE. The RA# must appear on all packages being returned and ALL returns must be shipped PREPAID, Collect items will be refused. When returning items, please send them via UPS or insured parcel post, we are not responsible for returned items which we do not receive.
