Here’s a break down of the EyeBuyDirect return process:
- To get things going, visit the My Orders section of your account profile
- Select the return-item option (this button is available for three months after your order is placed
- After you have made the request, the team will be in touch in 24 to 48 hours
- When customer service gets in touch, be sure to provide your delivery confirmation number
Full Answer
What is EyeBuyDirect's return policy?
You may use up to $50 EyeBuyDirect Referral Credits per order. 5. Each item is entitled to a one-time, no-questions-asked return for either a one time replacement or a full refund — not including shipping fee — or product exchange of equal or lesser value within 14 days.
What is the return policy for prescription glasses?
They guarantee that if you are not 100% happy with your purchase, you can return it for a full refund within 14 days or get a replacement within 12 months. If you would like to return your glasses, follow the steps below: 1. Contact Customer Service for an Authorization Return Email. 2.
What is the return policy for EBD products?
EBD has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return with no questions asked. Our 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. A one-time replacement pair will be only issued if there are clear defects in material and workmanship.
How do I return my eyeglasses to EyeBuyDirect?
EyeBuyDirect is an online retailer and doesn't have any stores, which means that returns are made by mail only. You have a number of options for initiating the return request: You can initiate the return of your unwanted eyeglasses using your EyeBuyDirect account by following these steps:
What is eye buy directs return policy?
Returns & Replacements. Return for a one-time replacement pair of equal or lesser value, or request a full refund within two weeks of receiving your order! You're eligible for a one-time replacement pair within 12 months (P.S. This only applies to products with noticeable defects in the craftsmanship).
Can you return eyeglasses if you don't like them?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
Can you return prescription eye glasses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
How do I get a refund from glasses?
0:061:01How To Return Glasses? | GlassesUSA.com - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days forMoreAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days for the credit to appear in your bank.
What happens if my glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
Why do my new glasses feel weird?
While adjusting to your new glasses, these muscles need to work harder than they used to. As a result, you may get muscle strain within your eyes and headaches. Those who are wearing glasses for the first time are more likely to experience this side effect.
Can you get a refund on prescriptions?
This begs the question then, can you return a prescription medication? The answer is simple on the one hand: yes, if the pharmacy policy allows it. In fact, however, the notion of pharmaceutical returns and reuse is complex and dictated by state and federal regulations.
What happens if I don't like my Specsavers glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within 100 days of the date of purchase, we will put it right. No quibble, no fuss. If your purchase was made in store simply return it to the store you purchased from who will be able to help.
What happens if your glasses are too weak?
This doesn't cause damage, but it certainly strains your eyes. And it means that your eyes have to work harder. The possible consequences of eye strain are numerous and include headaches, neck pain, watery or burning eyes, dizziness or seeing double images.
How do I know if my new glasses are too strong?
1) Blurred Vision Stare straight ahead with the other eye. Is your vision hazy or blurred? Repeat with the other eye. A cloudy or blurred vision in one eye, while the other is closed is a sure sign that the power of your glasses or lenses is incorrect.
How do I cancel my eye eye order?
Log In/Sign In: Visit 'My Orders' section & click on 'Cancel Order' to proceed with complete order cancellation. to helpdesk@eyemyeye.com to request cancellation.
Can you change frames on glasses?
You can put old lenses in new frames in most cases, as long as the new frames are the same ones you used to have. An eye care professional will just need to make sure your prescription doesn't restrict the type of eyewear you use so that you don't have issues down the line.
What happens if I don't like my glasses at Walmart?
Walmart Vision Centers return policies You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam. As for contacts, you can return a ripped or defective contact lens for up to 365 days after the purchase date.
Can you return prescription glasses Costco?
When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.
Can I sell my prescription glasses?
Sell Your Old Glasses If you want to make some money from giving your pair of frames away, you can also try to sell them online. Check out online marketplaces like eBay or Preloved, where people buy and sell secondhand items.
Can you change prescription glasses lens?
Typically, optical shops will replace the lenses for you if your frames are in good condition and the shape of the lenses isn't too complicated. Other options include online retailers Lensabl and EyeglassX, which specialize in prescription lenses for existing glasses.
Returns and Refunds
At EyeHealthDirect.com, our goal is to make sure customers are completely satisfied with their purchases. We will gladly accept returns providing that goods are returned in their original packaging, in salable condition unopened within 30 days from the date of the invoice.
Return Instructions
Contact Customer Care to expedite the return in the most appropriate manner. You can reach us in two ways:
How to return an item purchased from EyeBuyDirect?
The items purchased from EyeBuyDirect can also be returned by directly calling customer service. If you prefer, you can also initiate a return by calling our customer service team at 1-855-EYEBUY1 (1-855-393-2891), contacting the company via emailing to the company at eyeservice@eyebuydirect.com.
How to return a product to Target?
Step-2: When you know your target store to return your product, pack your product in the original packing. Step-3: Take the product you want to return with an original slip. Step-4: Store personnel will help you in processing your return.
How to return a Microsoft product?
Step-1: Firstly, log in to your Microsoft account. Step-2: Sign in to order history and select request a return. Step-3: If you don’t find a Request to return, your product is not eligible for return. Step-4: Follow the instructions on the screen to get prepaid shipping labels.
How long does it take for Microsoft to refund a credit card?
Refund and Credit Policy. Credit card/Debit card used while purchasing. 3-5 days. Microsoft will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card.
How long does Microsoft allow returns?
Microsoft Return Policy allows you to return its merchandise within 30 days from the date of delivery or date of the invoice. The company operates 30-Day standard return, you can return for a one-time replacement or refund within 30 days of receiving your order, with no questions from the company side.
Where are EyeBuyDirect sunglasses made?
EyeBuyDirect has pretty cool prescription glasses to choose from. It is based out of Austin, Texas. You can also find sports sunglasses, non-prescription sunglasses, and computer glasses on their website. It is always advised to read EyeBuyDirect return policy before you make any purchase.
Does EyeBuyDirect give refunds?
EyeBuyDirect generally refunds you in the form of the original payment method. Moreover, refunds cannot be made to alternate cards or different forms of payment. EyeBuyDirect will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card.
How long is an EBD credit good for?
EBD Credits. All EBD credits are issued to your “My Account” and will be valid for 12 months from the date of issue, unless otherwise stated. To use the credit, please apply the credits under the Payment on the Checkout Page. Your credit will automatically be deducted from your total at checkout.
What happens if you don't agree to the Terms and Conditions of Use?
If you no longer agree to be bound by the Terms and Conditions of Use, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
Is EyeBuyDirect a trademark?
EyeBuyDirect and other graphics, logos, and service names used on the Site by EyeBuydirect are the trademarks of EyeBuyDirect. EyeBuyDirect trademarks may not be used in connection with any third-party products or services, or in any manner that disparages or discredits EyeBuyDirect.
Is EyeBuyDirect part of Essilor Luxottica?
EyeBuyDirect is part of the EssilorLuxottica group. By accepting these terms and conditions, you (i) allow us to share your data strictly with companies within the EssilorLuxottica group and (ii) give your express, specific, and informed consent to receive emails of promotional materials concerning optical products and glasses from these companies. Your data will not be shared with any third party company except for specific purposes detailed in our Privacy Policy. Each email sent to you by EyeBuyDirect and/or other companies within our group will include an 'unsubscribe' link.
Is EyeBuyDirect a company?
EyeBuyDirect is a company registered in the United States of America. We make no representation that the Content in the Site is appropriate or available for use in other locations, and access to it from territories where its content is illegal or prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of U.S. export laws and regulations. Any claim relating to the Site, the services provided through the Site, or the Content (a "Claim") shall be governed by the laws of Texas, without reference to any choice of law provisions. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in Dallas, Texas, and irrevocably agree that all Claims may be heard in such court. You agree that a final judgment in any such action or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.
Do you need a paper copy of your prescription for glasses?
Keep in mind that eyeglass and contact lens prescriptions can be different , so you should ensure that you are ordering the parameters for your glasses and not for your contact lenses.
Can you export a website in violation of export laws?
You may not use or export the Content in violation of U.S. export laws and regulations. Any claim relating to the Site, the services provided through the Site, or the Content (a "Claim") shall be governed by the laws of Texas, without reference to any choice of law provisions.
How long does it take to get a refund from EyeBuyDirect?
Once they receive your return, you will either receive a refund within 48 hours or be sent a replacement. If you find another pair of EyeBuyDirect glasses that you would rather have, you can return the first one and only pay the difference if your second choice is more expensive. But it also works the other way around.
What payment methods does EyeBuyDirect accept?
In addition to all the major credit/debit cards (Visa, Mastercard, AMEX, Discover), they also accept payment via Amazon and Paypal as well.
What are EyeBuyDirect lenses made of?
A. EyeBuyDirect’s lenses are made of lightweight CR39 and polycarbonate plastic. CR39 lenses are the most popular plastic lenses in the world. Polycarbonate is one of the strongest and safest materials used to make lenses. It has exceptional strength and resilience, and can survive even strong impact without breaking.
How long does it take to get a refund on glasses?
3. Once they receive your return, you will either receive a refund within 48 hours or be sent a replacement.
How to keep eyeglasses clean?
A. The simplest way to keep your lenses clean is to rinse them with lukewarm, soapy water and then dry them with a soft cloth. Make sure the water is not too hot, as this can damage the lenses. You can also use a cleaning cloth of soft dry cloth to remove any daily smudges.
Does EyeBuyDirect sell kids glasses?
A. EyeBuyDirect has a great selection of glasses for kids! They sell children’s eyewear in a range of bright, fun colors and are extra durable for all the wear and tear they’ll go through.
What is the eyebuydirect.com virtual feature?
A. EyeBuyDirect.com has a great virtual feature called “EyeTry” which allows you to upload an image of your own face and virtually try on as many pairs and styles of frames as you like before you make a purchase!
