How do I get a refund from GameStop for an online order?
You can return products purchased online by mail or at a nearby GameStop store. A receipt is required for all returns and exchanges. A receipt is required for all returns and exchanges. Unopened new merchandise (except tablets) = full refund within 30 days of purchase.
Does GameStop accept returns?
Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment. GameStop has also implemented a range of protective measures to ensure customers can purchase, return, and exchange products safely.
Can you return online orders from GameStop?
The return policy rules differ once you get a purchase from GameStop on the webshop. If you purchase on the web and also you aren’t able to pay a visit to the shop to get into the product you’re still able to create your return via email.
What is the pre-order policy at GameStop?
GameStop Pre-ordered Product The pre-ordered product basically means that the product is not released yet. But if you pre-order a product that means you ensure that whenever the product will be released. You will definitely receive it.
Can you return an online order to GameStop?
You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number. We will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
How long do GameStop online refunds take?
However, GameStop has a no-questions-asked within 14 days return and exchange policy. Usually they take 3-5 business days to refund a cancelled order. If you have any questions or concerns about a current or recent order placed at GameStop, contact customer support before taking further action.
Can you return opened items to GameStop?
GameStop is a little more lenient when it comes to returning accessories. You can get a full refund on opened or unopened accessories within 30 days of purchase.
Does GameStop refund shipping?
You will cover the cost of returning the item by mail—GameStop doesn't offer shipping refunds.
Are in store refunds instant?
A refund is never instant unless it's a cash refund. It usually takes 2-5 days for the refund to take place and the money to be put in your account. If you don't have an agreed overdraft then yes, you will most likely be charged.
Can I return an opened controller to GameStop?
GameStop will not accept any returns on items that were purchased more than 30 days from receipt. Any item that has been opened, not in its original new condition and has been damaged or played with will also be refused.
Can you buy a PS5 in store at GameStop?
GameStop has confirmed that it will be selling PlayStation 5 consoles in stores this Saturday, May 28. It's the retailer's first PS5 in-store sale event in over a month, following what has been a dry month for restocks of Sony's console in the US.
What is Gamestop's Return Policy
You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.
What is Gamestop's return policy on Controllers
You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.
Does Gamestop have a 30 day return policy?
Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.
Can I return an item to GameStop without a receipt?
No, under no circumstance will Gamestop accept a return without a receipt.
How Long Do I Have to Return My Item?
For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.
Gamestop return policy on open box
Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.
What is a Defective Product?
A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.
How do I Return an Item I Bought Online?
GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.
Can I return an item to Gamestop without a receipt?
GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.
How Is the Refund Paid?
You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.
What If My Refund Is Not Accepted?
GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.
How long does GameStop take to return?
GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.
How long does it take for GameStop to refund?
For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.
How to contact GameStop customer care?
In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.
Is GameStop strict on returns?
To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.
Can you return a game if you are unqualified?
Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.
Can you return a GameStop item?
If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.
What is GameStop return policy?
If you are not satisfied with the product purchased at GameStop and want to return or exchange it then fret not. GameStop offers its customers a liberal process for returning the merchandises. According to the new GameStop return policy, a product is eligible for exchange within 30 days of the date of purchase.
Which products are eligible for return?
All products except digital games, downloadable content, and PC download are eligible for exchange or return policy. The product must be in its original state and working condition. A few items are eligible for refund if returned within 7 days. GameStop return policy also offers a full refund on selective product even if it is opened.
GameStop return policy for various merchandises
All the new products except tablets and accessories brought from GameStop are eligible for a full refund if: – I. They are returned within 30 days of purchase. II. They are not opened and are in working condition
How to return a product to GameStop?
You can exchange or return the product without stepping out of your home by sending the item to the address mentioned on the return shipping label. While sending the item, specify the reason of return or exchange. Make sure to put the packing list along with the item in the box.
Conclusion
In this guide, we have mentioned all the returnable and non-returnable policies of GameStop. Well, it’s quite easy and simple to get your successful refund if you follow their instructions properly.
We do not accept returns of
Any product (s) returned more than 30 days from the date on the packing slip.
To return products purchased Online
Online: To return or exchange an item to gamestop.ca, include the packing list, identify the reason for the return and send it to the address on the return shipping label.
To return products purchased in stores Click Here for details
Promotional Discounts and Returns: Should you return an order that was placed using a promotional code, discount or offer, you will not be refunded for the amount of the code, discount or offer, as these discounts were deducted from the original purchase amount.
What are points?
Points are the currency of the PowerUp Rewards program. Pros get 10,000 points just for enrolling or renewing and can earn 20 points per dollar on almost everything they buy. Pros can redeem points for coupons. For example, Pros can redeem 5,000 points for a $5 off one single item coupon.
How do I manage my Pro subscription preferences?
You can manage your Pro subscription at GameStop.com, call 1-800-883-8895, or email SUBSCRIPTIONHELP@GAMESTOP.COM.
How do I earn points?
You can earn points on almost everything you buy at GameStop. As a PowerUp Rewards Member, you’ll provide your account number (usually able to look up with your phone #) at time of purchase in store, or sign into your PowerUp Rewards account when making a purchase online at GameStop.com.
Where can I use my points and what can I redeem them for?
Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You may also talk to a store associate when at a GameStop store. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate.
How long does it take for points to post to my account?
Points will post to a Member’s account within approximately 24-48 hours from the time of purchase.
Do my points expire?
PowerUp Rewards points are valid for one year from date of posting to the Member's Account, provided the Member remains active in the Program. "Active" is defined as making at least one purchase or trade in every 12-month period.
How do I get access to console sales?
Follow GameStop on Twitter (@GameStop) and check your email to know when Pros get exclusive access to the newest consoles. Pro tip: it can take up to 24 hours for your exclusive Pro benefits to kick in, so be sure to go Pro now so you never miss an exclusive offer.
Introduction
Gamestop Return Policy Guide
Returns by Type of Product
Gamestop Return Process
Gamestop Refunds – Gamestop Refund Policy
- Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 wor...
Defective Or Damaged Goods
Promotional Discounts and Returns
FAQs
Conclusion
What Is Gamestop Return Policy?
Which Products Are Eligible For Return?
- All products except digital games, downloadable content, and PC download are eligible for exchange or return policy. The product must be in its original state and working condition. A few items are eligible for refund if returned within 7 days. GameStop return policy also offers a full refund on selective product even if it is opened. However major...
Gamestop Return Policy For Various Merchandises
Conclusion