What is Eyeconic return policy?
IMPORTANT DETAILS ABOUT OUR RETURN POLICY: You have 60 days from original shipping date for Eyeconic to receive your merchandise for a refund or exchange. We can't refund you for glasses damaged beyond normal wear and tear or contact lenses and vials removed from their original packaging.
Can I return my glasses if I don't like them?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
Does Eyeconic have warranty?
All contact lenses and vials include a one-year Eyeconic warranty from your original purchase date for defects in material and workmanship. The warranty covers products in resalable and original sealed packaging with expiration date of at least 18 months out.
Is there a return policy on glasses?
If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.
What happens if I don't like my new glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
Why do I see blurry with my new glasses?
Until you adjust to your new prescription glasses, it might appear that your new glasses don't correct your vision as well as your old pair. This is completely normal. Most people find that it can take anywhere from 5 minutes to a few days to adjust to their new prescription glasses.
Is Eyeconic owned by VSP?
Eyeconic® was founded in 2011 by VSP®, a not-for-profit organization. Our roots in vision care make your overall eye health and wellness a priority. The same level of care goes into every pair of high quality eyewear and contacts we sell.
Is Eyeconic a good company?
On Trustpilot, where Eyeconic only scored 1.6 out of 5 stars based on 173 reviews, some customers reported it taking as long as two months to receive their glasses, considerably longer than what the company projects.
Who is Eyeconic owned by?
Eyeconic is owned by VSP Global® and is the only online, in-network eyewear retailer for most VSP members—or about one in four people in the United States.
Can I cancel my prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
Can prescription lenses be returned?
All products except custom prescription eyewear can be returned in store. Refunds normally take 5 working days but may take longer depending on your bank.
Can you return glasses at Target?
Frames purchased in-store or online are returnable within 90 days of purchase with a receipt or pack slip. You can also return prescription glasses within 90 days of purchase for a full refund or exchange. To return items in-store at Target, you need the original receipt issued at purchase.
What if glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
Can I get a full refund from Specsavers?
Answer: Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within 100 days of the date of purchase, we will put it right. No quibble, no fuss.
Can you change frames on glasses?
You can put old lenses in new frames in most cases, as long as the new frames are the same ones you used to have. An eye care professional will just need to make sure your prescription doesn't restrict the type of eyewear you use so that you don't have issues down the line.
Can you return prescription glasses Costco?
According to Costco, their policy is that they are unable to accept returns or exchanges on prescription glasses or sunglasses purchased from their optical department as with other personalized items. The exception to this is if they have made an error with your prescription.
Is mink hair cruelty free?
Our mink hair is sourced ethically and cruelty free.
Is all of our cosmetics cruelty free?
All of our Cosmetics are 100% animal cruelty free and also Vegan friendly! In fact, we pride ourselves on providing cosmetics knowing that no cute little animals have been hurt.
How to contact Eyeconic?
Any questions, comments or complaints regarding the Website should be directed to the Eyeconic Customer Service Team at 1-855-EYECONIC (1-855-393-2664) or info@eyeconic.com. If you are a California resident, Consumer Assistance at the Division of Consumer Services of the Department of Consumer Affairs is at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or 1.800.952.5210.
What happens if you don't return to your optometrist after wearing contact lenses?
After wearing your new contact lenses, return to your prescribing optometrist for proper evaluation and verification of fitment, insertion and follow-up care. If you do not return to your prescribing optometrist, your prescribing optometrist shall not be responsible for any damages or injury resulting from the prescribed lenses.
How to terminate Eyeconic?
You may terminate your use of the Website and your username and password at any time by contacting the Eyeconic Customer Service Team at 1-855-EYECONIC (1-855-393-2664). You shall remain liable for any obligation, including any amount due you incurred prior to termination.
What is Eyeconic's website?
Eyeconic operates this Website to facilitate the sale of prescription and non-prescription optical products, including without limitation, contact lenses.
What are the restrictions on the use of the website?
In addition to the other restrictions provided in these Terms of Service, you may not, while accessing or using the Website, engage in any of the following activities: (a) provide false or misleading registration information; (b) disclose your username or password to anyone ; (c) use the account, username, password, or personal information of another user ; (d) harvest or collect information about any users of the Website; (e) use any robot, spider, Website search, or retrieval application or automatic device to retrieve, index, data mine, or in any way reproduce or circumvent the navigational structure or presentation of the Website or its content ; (f) modify the information, content, programs, or other materials on the Website or hack into or access the server or Website in an unauthorized manner ; (g) frame or mirror any part of the Website ; (h) use the Website in a manner inconsistent with applicable laws, rules, and regulations ; (i) upload or input to the Website any information that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any portion or system of the Website; or (j) reverse engineer, decompile, disassemble, translate, or otherwise alter any portion of the Website.
What to do if you have a problem with your optical product?
IF YOU HAVE PROBLEMS WITH YOUR OPTICAL PRODUCT, INCLUDING WITHOUT LIMITATION, CONTACT LENSES, PLEASE CONTACT YOUR OPTOMETRIST. IF YOU HAVE UNEXPLAINED EYE DISCOMFORT, WATERING, VISION CHANGE, OR REDNESS, REMOVE YOUR OPTICAL PRODUCT IMMEDIATELY AND CONSULT YOUR ECP BEFORE USING OR WEARING THEM AGAIN.
What happens if a provision of the Terms of Service is unlawful?
If any provision of these Terms of Service is held to be unlawful, void, or unenforceable for any reason, that provision will be deemed severable and will not affect the validity or enforceability of any other provision. The unenforceable provision will be amended so as to best accomplish the objectives of the provision within the limits of applicable law.
What is the number to call Eyeconic?
Go to your member portal to submit your claim or you can call us at 855-EYECONIC (855-393-2664) , 7 am to 5 pm PT, Monday through Friday.
How to create an Eyeconic account?
In order to create your Eyeconic account, you’ll need to take the following steps: Enter in your personal information as indicated, create your user name/login (e-mail address) and password then you’re all ready to go! Create an account now
What is the warranty on eyeglasses?
All prescription lenses—polycarbonate, Trivex® and high index lenses—include a one-year, one-time use Eyeconic warranty from your original purchase date. The warranty covers scratches, chips, voids and other defects. Warranty honors the originally purchased lenses and cannot be used for replacement lenses.
What is a warranty on a lens?
The warranty covers scratches, chips, voids and other defects/imperfections. Warranty honors the originally purchased lens coating and cannot be used for replacement lens coating. Defects exclude damage caused by, but not limited to, customer abuse, normal wear and tear, alterations and improper storage.
Where are Eyeconic orders fulfilled?
All Eyeconic orders are fulfilled in the United States of America.
How long does it take to ship 2nd day?
With 2nd Day Shipping, it will take 6 days.
What are the signs of eye care?
IMPORTANT: According to the CDC, visual symptoms, like blurry vision or eye pain can be important indicators of medical conditions.
RETURNS
You have 30 calendar days to return an item from the date you received it.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
CONTACT US
If you have any questions on how to return your item to us, contact us at: sales@eyeconicfishing.com
How to enter Eyeconic sweepstakes?
Alternatively, Eligible Consumers may enter without making a purchase at Eyeconic by sending a 3”x5” card postmarked by the end of each Promotion Period with their name, title, address, daytime phone number and e-mail address hand printed on the card to Analytics & Insights at VSP Global, 3333 Quality Drive, MS 151, Rancho Cordova, CA 95670. Eligible Consumers who postmark their entry after the Promotion Period will not receive an entry in to the Sweepstakes. Limit one entry per Eligible Entrant/Consumer, per promotion period regardless of the method of entry. Multiple entries received from the same person will be disqualified. Limit one mail-in entry per envelope. No metered mail will be accepted. No copies, facsimiles or mechanical reproductions will be accepted. Sponsor assumes no responsibility for lost, late, incomplete, stolen, misdirected, illegible or postage due entries or mail.
Does Eyeconic send promotional emails?
By participating in the Sweepstakes, each Eligible Consumer unconditionally consents and agrees to periodically receive promotional collateral for the Sweepstakes and from Eyeconic, including e-mails, faxes, or direct mail.
How to look up my health insurance policy?
Use the last four digits of the primary holder's social security number or unique Member ID to easily look up your policy. A Member ID is a unique number provided to the primary holder by his or her employer or health plan. If you believe your employer or health plan provided you with a unique Member ID, contact us directly at 1-855-EYECONIC (855-393-2664).
Do you have to sync your vision benefits?
Thanks for shopping on Eyeconic! We know you'll love it here. Helpful hint: While you certainly don't have to, syncing your vision benefits will get you exclusive savings and perks. Link your benefits now for:
What is the discount on Eyeconic?
For example, the Eyeconic first responder and military discount offers 10% off to active duty and retired U.S. military, veterans and first responders. There’s also a 10% discount on Eyeconic for students and teachers.
What is the phone number for Eyeconic?
The Eyeconic customer service phone number is 1-855-393-2664. Telephone customer service is available Monday through Friday from 6 a.m. to 5 p.m. PST and on weekends from 7 a.m. to 5 p.m. PST.
What is Eyeconic?
Eyeconic is an online eyewear seller that makes it easy to buy contact lenses, glasses and sunglasses from home.
How much do Eyeconic glasses cost?
The cost of Eyeconic glasses typically runs from a little over $100 to $750 or more, depending on your prescription and the frames, lenses and lens treatments you choose.
How long does it take for Eyeconic to change your prescription?
Prescription change exchanges. If your prescription changes within six months of your order, Eyeconic will exchange your contacts or eyeglass lenses when you provide your new prescription.
How many types of contacts does Eyeconic sell?
The 100-plus types of contacts sold by Eyeconic include:
How to track eyeconic order?
You can access Eyeconic order tracking by logging into your account or clicking the link in your order confirmation email. Or you can visit the Eyeconic order tracker page to check your order status.
How long does it take for Eyeconic to return glasses?
Eyeconic offers a free return policy on eyeglasses returned within 60 days from the shipping date. They also offer one-time exchanges on frames of equal or lesser value. And if your prescription changes within 6 months of your purchase, they’ll exchange the lenses in your frames free of charge.
How to order eyeconic frames?
How to order from Eyeconic. The first step is to select your desired frame. Customers can use the filters to drill down on the style they want to see, choosing size, shape, rim type, brand, color, and material. When it comes to comfort, customers can select their temple length, nose bridge distance, and lens width.
How to track eyeglasses order?
If you want an estimate on when your glasses will arrive, you can track your order in the account section of the Eyeconic site or through your shipment confirmation email.
Why do people choose Eyeconic over other online eyeglass retailers?
Many people choose Eyeconic over other online eyeglass retailers because they offer a large range of brands and accept different types of insurance. Read on to learn more about what Eyeconic offers, and what to know when you’re looking for your next eyeglass purchase.
What do you need to order eyeglasses with Eyeconic?
To order eyeglasses with Eyeconic, you’ll need a prescription written within the past year and your pupillary distance (PD), which is the distance between your pupils. If you don’t know your prescription or PD, Eyeconic will contact your doctor on your behalf for that information.
How long does it take to get eyeglasses from Eyeconic?
Getting your order. Eyeconic estimates that from the time you place your order it will take 22 days for you to receive your glasses with ground shipping. With 2nd day shipping, it takes 8 to 11 business days, and with next day shipping it will take 2 to 3 business days.
What are the factors that affect how much you would pay for eyeglasses?
There are two main factors that affect how much you would pay for a pair of glasses through Eyeconic: prescription and frame selection.
How to return Eyeconic order?
If you need to return or exchange your Eyeconic order, head to your Order History within your account. When your request is processed, print out the pre-paid shipping label provided and drop your package off at UPS. Once it has been processed, they will issue you a full refund.
Who owns Eyeconic eyewear?
Eyeconic Eyewear is owned by VSP, a vision care insurance provider. When you buy from Eyeconic, you can connect vision insurance to get up to $220 off. VSP also offers an Eyeconic premier program that offers members the best services in eye-health technology and eyewear offerings.
What is Eyeconic mission?
The Eyeconic mission to help you find the perfect eyewear or contacts and care for the eyes behind them. With the company’s access to a network of over 38,000 doctors, Eyeconic intends to always look out for your eyes.
How long does it take to get prescription eyeglasses?
For prescription and non-prescription eyeglasses, it can take 5-7 business days to verify your prescription. Total shipping times for your Eyeconic order are as follows:
Where is Eyeconic located?
Eyeconic is an online store but its headquarters are located in Rancho Cordova, California.
What color are Ray Ban glasses?
Transparent glasses are all the rage these days. If you love the frame but aren’t a fan of the see-through style, the Ray-Ban RX5154 also comes in black and brown. This style is a little bookish in the most charming way possible. These retro glasses contain lightweight acetate frames and metal rims.
How many optometrists are there in the VSP network?
Access to VSP’s network of over 38,000 optometrists
