Does FarFetch have free returns?
We offer a refund on any items returned to us within 14 days of the delivery date, excluding any delivery costs. You can use our Free Collection service to return any unwanted items.
Is FarFetch easy to return?
We accept returns within 14 days, starting from the day your order was delivered. Returned items must comply with our returns policy: Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
Does FarFetch sell new items?
Are FarFetch Items Real? All items that you find on FarFetch are original. Also, the platform has very high standards when it comes to its partners. It works only with high-quality brands, ensuring that you get only top-notch products.
Why are FARFETCH prices so high?
Because items aren't stocked by the platform, it follows that Farfetch products sell out faster than luxury counterparts like Nordstrom (128 days), Neiman Marcus (344 days) and Saks (203 days).
Is FARFETCH clothing authentic?
To conclude, Farfetch is definitely a legit website and the products are as genuine as you'll get in their original store. You don't have to worry about the legitimacy of such a big company. Just go shop from the website and save yourself from unnecessary travel.
Where is FARFETCH based?
LondonFarfetch was founded in London in 2008 by Portuguese entrepreneur Jose Neves. It has offices in 11 cities, including London, Tokyo and Los Angeles. Its global investor base includes France's Eurazeo and Singapore's sovereign wealth fund Temasek.
Can u sell things on FARFETCH?
What item(s) can I Sell? We're currently only accepting bags from a selection of luxury brands.
Who are FARFETCH competitors?
Farfetch's top competitors include Harrods, Square, Shopify, Jack Wills, AllSaints, ASOS, YOOX NET-A-PORTER, Matches Fashion, Bestseller and Patagonia. Farfetch is a company providing a platform for the luxury fashion industry.
Where do FARFETCH returns go?
Depending on your location, one will always be available. Attach your Return Label to the outside of the FARFETCH packaging. If you're returning multiple beauty items that arrived in separate boxes, please package them the same way they arrived with new Return Labels.
Where is FARFETCH based?
LondonFarfetch was founded in London in 2008 by Portuguese entrepreneur Jose Neves. It has offices in 11 cities, including London, Tokyo and Los Angeles. Its global investor base includes France's Eurazeo and Singapore's sovereign wealth fund Temasek.
Where does Nimalist ship from?
ChinaIn Nimalist's case, these manufacturers are based in China which means slow shipping times, and a less than a quality product.
What is the company FARFETCH?
Farfetch is an online luxury fashion platform. It connects shoppers with more than 980 stores and brands through a single internet storefront that offers a seamless logistical experience for both shoppers and sellers.
The FARFETCH Return Policy Explained
The FARFETCH return policy can be complicated depending on the product you wish to return. Here are the specific rules that apply to different items, as listed below.
How Can You Return a FARFETCH Item?
According to the return policy, to initiate a return if you have a FARFETCH account, you need to follow the steps below:
Use DoNotPay To Return Your FARFETCH Product With No Effort!
If navigating through the FARFETCH return policy is giving you headaches, let DoNotPay save your energy. We understand that returning a product on your own can get complicated and impose additional costs. Our app is a faster way to request a return than any of the methods listed above, and the following will take you a few clicks and a few minutes:
Rely on Our AI-Powered App To Request Returns From Many Other Companies
Our app can help you handle returns with numerous companies as soon as you create your DoNotPay account. We listed a few that we can assist you with in the table below:
Going Back and Forth With Companies Is a Thing of the Past
Have you been trying to contact the company you want to return your faulty item to with no success? No more—use DoNotPay’s nifty product to jump the phone queue of any company’s customer service line.
Make the Most of Your DoNotPay Subscription
Our app comes with a large selection of products—for one low monthly fee, you can use them all to complete dreadful admin tasks in a split second. Check out how you can:
How to return a guest order?
If you placed your order as a guest and want to return it, enter your order details here. You'll need to provide your order number and email address. You can find the order number in your confirmation email. Find the order you want to return and click return item (s).
Can you return jewelry in the same condition as it arrived?
Jewellery must be returned in the same condition it arrived in, including all branded packaging and documents provided with it. Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
How long does it take for a refund to appear?
Refunds are processed via the original payment method and will normally appear within 10 business days, depending on your payment provider. You can follow the progress of your package with our courier using the tracking number assigned to your Returns Label.
Does a refund include taxes?
Yes , your refund will include any taxes and duties you paid in the original purchase price. We’ll refund this to your original payment method, excluding any shipping costs and sales tax. Refunds can take up to 14 days, depending on your payment provider. For more info, head to Returns & Refunds.
SHIPPING
We're creating a more sustainable shopping experience. You may notice your invoice has been removed from your FARFETCH order. Download your digital invoice by signing in to your FARFETCH account on the website. If you placed an order as a guest, click here.
DUTIES & TAXES
European Union (excluding the Canary Islands), The United Kingdom, USA, Canada, China Mainland, Australia, New Zealand, Puerto Rico, Switzerland, Singapore, Republic Of Korea, Kuwait, Mexico, Qatar, India, Norway, Saudi Arabia, Taiwan Region, Thailand, U.A.E, Japan, Brazil, Isle of Man, San Marino, Colombia, Chile, Argentina, Egypt, Lebanon, Hong Kong SAR and Bahrain..
SAME DAY DELIVERY
We are pleased to offer a Same Day delivery service in the following cities when you order from a participating Farfetch partner in that city: Berlin, London, Manchester, Paris, Hong Kong SAR, Shanghai, Los Angeles, New York, Chicago, Dallas, Miami, Seattle, Milan, Rome, Barcelona and Madrid.
ORDER TRACKING
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant Farfetch partner will aim to dispatch it within 2 business days.
CANCELLATIONS
Changed your mind? Some of our Partners allow you to cancel an item before we prepare your order.
F90 STORE TO DOOR IN 90 MINUTES
Our new F90 service offers you the unique opportunity to shop at FARFETCH and receive delivery within 90 minutes. Once an F90 order is placed, it’s then carefully prepared in store by the FARFETCH team and hand-delivered by a luxury FARFETCH courier, wrapped in our exclusive FARFETCH packaging.
CUSTOMISED ITEMS
We hope you’re excited to order your customised item! Due to the nature of this order, manufacturing lead times may vary as it is created specifically for you. Please consult the product page for more information on manufacturing times.
