Full Answer
What is firmoo's return and return policy?
Return&Exchange Policy. 30-Day Exchange&Return: Unsatisfied glasses can be exchanged or refunded within 30 days of receiving. Only shipping fees will apply. Customers are eligible for a one-time exchange&return for each order. Firmoo's friendly exchange&return policy promises our customers 100% satisfaction.
What is firmoo’s exchange policy for glasses?
Unsatisfactory glasses can be exchanged or refunded within 30 days of receipt. Covering any possible defect in materials and workmanship. We are always online for you. Have other questions? Copyright © 2022 Firmoo Online Optical Store. All Rights Reserved
What is customer service like at firmoo?
Customer service is not just answering questions. Our team of Eyewear Consultants, Dispensing Opticians, and Customer Service Representatives will accompany you throughout your shopping journey until you meet your most suitable Firmoo glasses. See better, shop together!
Does Firmoo accept returns?
30-Day Exchange & Return: Unsatisfactory glasses can be exchanged or refunded within 30 days of receipt. Only shipping fees will apply. Each order is eligible for a one-time exchange/return. Please kindly note that the ''exchange order'' is not eligible for another exchange/return.
Why is Firmoo so cheap?
The production of their products is in China, which makes for the affordable cost. Firmoo has a collection of frames that come in all sorts of shapes and sizes. They have high regard when it comes to quality and delivering glasses that will last you a very long time.
Is Firmoo a legit company?
Brand reputation. At the time of publishing, Firmoo does not have an accreditation with the Better Business Bureau (BBB). However, the BBB currently gives the company a B grade, and reviewers on this website rate Firmoo 4.82 out of 5 stars.
How do I get a refund from glasses?
0:061:01How To Return Glasses? | GlassesUSA.com - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days forMoreAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days for the credit to appear in your bank.
Is zenni better than Firmoo?
In women's frames, Zenni currently has 1186 choices with Firmoo offering 379. It appears there is a bit of overlap on some frames that are considered unisex. Just by sheer numbers, Zenni is the winner here. But both websites have frames in just about any style and color you could possibly want.
Is Firmoo a Chinese company?
Firmoo dub themselves a 'Global Online Optical Store' and offer prescription eyewear at reasonable prices across the globe. Though their currency is set by default to US Dollar and they have a New York address, their production is actually based in China.
How fast is Firmoo shipping?
7-14 daysStandard shipping usually takes 7-14 days.
Is Firmoo in the UK?
At Firmoo, we combine brand-name-quality spectacles & sunglasses with low-cost prices. In the UK and worldwide, we are here to turn your home into the best place to buy glasses.
Do Firmoo glasses come with a case?
My first experience with firmoo was a great one! The glasses came in pretty fast within a week. It was nicely packed and came with a case, wipe, and other gadgets for the glasses.
Can I return glasses if I dont like them?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
What happens if you hate your new glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
What if I am not happy with my prescription glasses?
Sometimes it can take a few days to get used to new glasses. If you have worn your specs for a few days and they are uncomfortable, return to the optical practice where you purchased the specs. Ask to speak to the registered dispensing optician who will be able to adjust your specs and make them more comfortable.
How long does Zeelool take to deliver?
3. Limited to standard shipping. 4. Automatically apply without coupon code....Shipping & Tracking.Shipping MethodEstimated DeliveryShipping FeeStandard Shipping16-24 DaysUS $6.95Advanced Shipping12-20 DaysUS $9.95Business Express10-18 DaysUS $18.95
How do you measure your PD?
3 Easy Ways to Measure Your Pupillary DistanceHave your friend place a millimeter ruler across your brow.Have them align the ruler's zero to the center of your right pupil.With the ruler straight and flat, have them record the distance from the center of your left pupil.This distance is your PD.