Return-Policy.org

torrid's return policy

by Josianne Collins Published 2 years ago Updated 1 year ago
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What is torrid’s return/exchange policy?

If you’re unsatisfied with your purchase, feel free to return your items within 60 days of the purchase date on your receipt or packing slip by either mailing it back to us or by going to your local Torrid store. Click here to view our full returns/exchange policy. HOW DO I RETURN OR EXCHANGE SOMETHING?

How long does torrid take to refund money?

Shipped returns take up to two weeks to process. Once the company completes this, it will issue a refund instantly. It may take up to seven business days for the refund to show on your original payment method. If you paid for your purchase using a gift card, you might have to wait up to four weeks for Torrid to return the funds.

Can you return items to torrid without a receipt?

Items without a Torrid Store receipt or a Torrid packing slip. Items with removed tags or items missing their original packaging (e.g., shoe boxes). Clearance items or items marked as “Final Sale”. Gift Card Returns: No cancellations or refunds on the purchase of a gift card (final sale).

Can I return a PayPal purchase to a torrid store?

Online orders purchased with PayPal can now be returned to U.S. stores. What's Not Returnable? Items not purchased at Torrid.com or a Torrid Store (e.g., a third-party reseller, an auction site, etc.).

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What is Torrid's return policy?

We hope you love what you've ordered, but we know that sometimes things don't work out. If you're unsatisfied with your purchase, feel free to return your items within 60 days of the purchase date on your receipt or packing slip by either mailing it back to us or by going to your local Torrid store.

Can you return clearance items to Torrid?

Torrid won't allow you to return: Clearance and final sale items. Products with no proof of purchase. Torrid items you bought through third-party sellers. Merchandise that's missing the original packaging or tags.

Do you get a refund when you return clothes?

In-Store Returns: You will likely need the receipt or invoice to return the item for a full refund. Some stores will refund without a receipt, but others may only give a replacement or store credit.

Does Lane Bryant do refunds?

Lane Bryant's Return Policy: To return purchases made at your local Lane Bryant store, items must be returned with an original receipt, and within 60 days of the original date of purchase, Lane Bryant will provide an exchange or full refund in the original form of payment.

How long do I have to return an item to Torrid?

We hope you love what you've ordered, but we know that sometimes things don't work out:Initiate your return within 60 days of the purchase date on your receipt or packing slip.If you want to replace an item in a different size or color, we recommend processing a purchase quickly as items do sell out.More items...

Is swimwear returnable Torrid?

We do require that swim suits are returned with the tags and hygiene liner still in place with no visible signs of wear. Clearance items are final sale, no returns or exchanges. For any other questions or concerns please send us a private message.

Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

Can a retailer refuse a refund?

For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.

Do you need a receipt to return to Lane Bryant?

Returns of Purchases Made at Your Local Store Without an original receipt, Lane Bryant will provide an exchange or a gift card for the lowest selling price. A valid driver's license, military ID or permanent state-issued ID is required for all returns, cash refunds and forms of payment.

What is DSW return policy?

Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.

How do I return items to Avenue?

Avenue is not able to process items for exchange. A new order must be placed instead. Please contact our Customer Service team if you need a price adjustment to reflect the original purchase price. You can return your purchase for up to 90 days from the shipping date on your original packing slip.

Does Torrid do price adjustments?

Does Torrid.com offer price adjustments? You may come across price variations due to changing promotions, price adjustments or markdowns during your shopping experience or after your order has been placed. We unfortunately cannot offer price adjustments on any items from prior purchases.

How much do you have to spend to use torrid cash?

3 EASY STEPS! Sign in and add at least $50 of regular price items to your bag. (Not applicable on clearance.) Apply your available Torrid Cash in cart or at checkout.

Does Torrid accept klarna in store?

Torrid.com accepts Torrid Credit Card, MasterCard, Visa, Discover, American Express and ATM/debit cards with the Visa or MasterCard logo. You may also pay with a Torrid gift card, Klarna, PayPal or store credit.

What shipping service does Torrid use?

US Postal serviceOrders shipped via standard shipping are typically delivered via US Postal service and can be tracked on Fedex.com or UPS.com.

How long does Torrid return policy last?

If you wish to return anyway, make sure it is within 90 days from the date of purchase.

Why is Torrid Return Policy the most satisfying?

Because of that Torrid Return Policy is the most satisfying of all because you don’t have to go home facing disappointments. Still, there are a few basics you don’t want to miss out on knowing because the smaller things always make a huge difference. Let’s have a look over it once.

How much is the return shipping fee for VIP?

The return shipping fee of $6.00 will be deducted from your refund once it is initiated. VIP members in the 48 contiguous states will get the shipment for free, VIP outside that part of the U.S. will receive $20 reward credits in their accounts.

What is Torrid site?

The torrid site is enabled with a feature that helps you search the nearest store around you. It goes with the name of the “locate the store near you” option. Check out the nearest store near you through that feature.

How to contact Cashstar for return?

For returning-gift card returns please contact the customer services for further assistance at (855) 631–4658 on call or email us at torrid.cashstar.com/about/customer_support/contact.

How long does it take to return a Torrid?

The Return Policy of Torrid is really simple and easy to use. You must make sure that you return your items within 90 days from the purchase. There are a few basics you must know before you initiate your return. Let’s have a look over it once.

When will refunds be initiated?

Refunds will only be initiated once the item is delivered to the company.

How to return a Torrid item?

Torrid Return Policy—The Basics. You can return items you bought from Torrid within 60 days of the purchase date. If your items are missing or damaged, you can contact customer support by: Solve My Problem. Get Started. Dialing 1-866-867-7431 for U.S. purchases or 1-626-603-3190 for international orders.

How long does it take to get a refund from Torrid?

Shipped returns take up to two weeks to process. Once the company completes this, it will issue a refund instantly. It may take up to seven business days for the refund to show on your original payment method.

How long does it take for Torrid to refund?

It may take up to seven business days for the refund to show on your original payment method. If you paid for your purchase using a gift card, you might have to wait up to four weeks for Torrid to return the funds. The company doesn’t offer refunds for shipping and handling fees.

How to return a package to USPS?

Fill out the return form on your packing slip if you’re returning an online order, or print it out yourself and complete it. Pack your products along with your proof of purchase and return form. Take your package to your nearest USPS.

Can VIP members get a refund?

No matter which tier, customers making international returns must arrange shipping by themselves, but VIP members will receive a partial refund of the fees.

Can you get your money back from Torrid?

If Torrid accepts your return request and you want your money back as soon as possible, you can demand a refund in a flash once you subscribe to DoNotPay and follow these steps:

Can you rely on DoNotPay?

If you want to get revenge on tiresome robocalls or report a stalker or harasser , you can rely on DoNotPay.

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

When will I see my Torrid Rewards and points in my account?

You will receive your Torrid Rewards and points once your order ships and your credit card is charged. Due to increased volume, you may experience delays seeing points in your account.

How do I return an item?

Due to shipping and receiving delays, we strongly advise that you return items to a local store once we reopen in your area. If you need to mail your return, please follow our step by step instructions on the Returns Policy page.

Why is my return taking so long?

Please allow 1-2 weeks for processing returns. Don’t forget that you can use your UPS/USPS tracking number to make sure your return made it to us. Unfortunately, until it’s processed in our distribution center, we are unable to advise on the status of your return.

How will I know when my store is reopen?

Canadian stores will be reopening in phases and will only do so when allowed by local governments. We will communicate all store reopening announcements on our website. Check to see if your nearest store is reopen by using our Store Locator. Also, be sure to subscribe to our emails and download our APP to be the first to know!

Why is my shipment delayed?

Due to increased order volume and the additional safety measures we are taking to protect our teams, it will take longer than usual for your order to arrive. Rest assured, we are working hard to deliver your order as soon as possible, while keeping our employees and our community safe.

Why is my order still processing? Why isn't there a tracking number yet?

We apologize for the processing and shipping delays affecting your recent order and appreciate your patience. We are working hard to deliver your order as soon as possible, while keeping our employees and community safe.

Can I delay my shipment?

Once your order is placed, we start working on it right away. At this time, we are unable to delay or hold shipments.

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