How much does Fitbit Pay?
Quick look: Fitbit Premium features
- More detail on sleep data
- Daily Readiness Score
- Deeper stress tracking insights
- 30 day and 90 day Health Metric views
- Skin temperature in depth (Fitbit Sense)
- Wellness report
- Video workouts and Premium challenges
Does Fitbit have a warranty?
Fitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period. Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product's use.
What is the warranty period for Fitbit?
- Make sure you verify your Fitbit warranty coverage (1 year for US customers and 2 years fo EU from the date of purchase or 90 days for refurbished devices) If ...
- Know the serial number for your device
- Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device
Can you get a Fitbit discount with health insurance?
Get a discounted Fitbit when you buy any health insurance, life insurance or investment plan. A £6 delivery charge will apply. This Pink Friday, you could get up to an extra 11% off selected Fitbit devices. Log in to Member Zone to see which devices are included in the offer. Offer available until 28 November 2021.
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Can Fitbit be returned?
Fitbit.com 45 Day Satisfaction Guaranteed Return Policy If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of purchase to request a full refund.
How do I get a refund on my Fitbit?
Can I get a new Fitbit device? We're offering a refund to Fitbit Ionic customers. For further information on how to receive a refund, visit our refund registration page. The best way to purchase a replacement device is to use the refund at the fitbit.com store or your local Fitbit retailer.
Can I exchange my Fitbit for a new one?
At this time, we don't offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool.
Is there a restocking fee for Fitbit?
If your return fails to meet any of the above conditions, we may, in our discretion, refuse to accept it or charge you a restocking fee of up to 15% of the original price.
What is Fitbit's warranty?
one-yearFitbit offers one-year limited warranty to the original purchaser of a Fitbit product, guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one-year period.
How do I get a free replacement Fitbit?
You must contact Fitbit support via Twitter, email, phone call, or live chat to make any warranty claim. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any required return authorizations.
Does Fitbit have a trade in policy?
Welcome to the Community @MICHAELHEINRICH. I am glad to hear that you are satisfied with Fitbit trackers. Regarding to your inquiry, no, there isn't any trade in program but you can take a look at the Trade in/Upgrade Program request, vote for it and leave your comment.
How long should a Fitbit last?
On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit's hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.
Can I return an opened Fitbit to Best Buy?
You should be able to return the Fitbit within the 15 day return/exchange period (Elite - 30 days & Elite Plus - 45 days).
How do I return Fitbit accessories?
In order to return an item within the 45 day window, you'll need to get with customer support for a RMA (returned merchandise authorization. Try a live chat option here - click - to get with support.
What do I put in my Fitbit return?
The return authorization number must be included along with your returned Product. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit.
How can I contact Fitbit customer service?
(877) 623-4997Fitbit / Customer service
How do I contact Fitbit help?
Fitbit Customer Service ContactsFitbit Email Support. N/A.Fitbit Live Chat Support. Live Chat Button on Website.Fitbit Call Center Support. (877) 623-4997.Fitbit Knowledge Base. https://myhelp.fitbit.com/s/home.Fitbit Forum. https://community.fitbit.com/
How do I contact Fitbit by email?
For those without access to Twitter or Facebook, use the support chat or call Fitbit Support during its operating hours. If you want to try and send Fitbit Help an email, the email addresses that worked in the past are support@fitbit.com or fitbit-support@fitbit.com.
How long is the Fitbit warranty?
Fitbit warrants to the original purchaser that your Fitbit-branded device and Fitbit-branded device accessories (collectively, the "Product") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in ...
How long do you have to return Fitbit?
If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of purchase to request a full refund. You may return any Product (as defined below) purchased on Fitbit.com in accordance with the terms below, excluding subscription purchases such as Fitstar and Fitbit Premium.
Can Fitbit be lost during warranty?
It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website ( help.fitbit.com ).
Does Fitbit warranty apply to scratches?
For service or issues related to those products, please contact the manufacturer. This warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents.
Is Fitbit a non-refundable purchase?
Fitstar purchases are final and non-refundable. See the Fitstar Terms of Use for more details. Fitbit Premium purchases are subject to the terms specific to Fitbit Premium. See those terms for more details.
Is shipping and handling charge refundable?
Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product (s) while in transit back to Fitbit. If you return Product to Fitbit (a) without a return authorization ...
What Are the Terms of the Fitbit Return Policy?
If you are unsatisfied with your Fitbit in any way, you are eligible for a full refund under the following three conditions:
Where Do You Find Your Return Authorization Number?
You will receive a return authorization number after you initiate the process. The procedure for acquiring one depends on your location:
How To Return Your Fitbit
As an individual brand, Fitbit does not operate any retail locations, which means you cannot return your Fitbit in person. Fitbit offers a number of options for opening a return order, and in every case, you must ship it back to the company. Here’s how to do so:
Do You Need a Receipt?
No—purchases made directly from Fitbit are tracked using an order confirmation number and your ZIP code. You don’t have to provide any additional proof of purchase.
Does Fitbit Offer Full Refunds?
Yes—if you meet the conditions of the Fitbit return policy, you will be eligible for a full refund on your purchase.
Does Fitbit Offer an Extended Holiday Return Policy?
Yes—purchases made in November or December may be returned by January 31 of the following year or within 45 days from the date of purchase (whichever period is longer).
Are There Exceptions to the Fitbit Return Policy?
Not all fees or conditions are eligible for a refund under the Fitbit return policy. Review the following terms to ensure you qualify:
What Is Fitbit Return Policy?
The terms of Fitbit’s return policy are as follows (please note this only applies to purchases made directly from the company via their online store).
How To Return Fitbit Products
If you’re trying to return your Fitbit and you meet all of the aforementioned requirements outlined in their policy, here’s how to go about initiating your return.
How Strict Is The Fitbit Return Policy?
Given that you can return your unwanted Fitbit for any reason we have decided that the return policy is not very strict at all. They seem to be very understanding and give you a generous 45 day window to return your purchased Fitbit for a refund.
Fitbit Exchange Policy
Fitbit does not currently offer exchanges on their products. If you purchased your Fitbit from a third party retailer, however, they may have a different exchange policy and you may be able to exchange your Fitbit for another item from their store.
Fitbit Refund Policy
As long as you meet the three requirements listed above you will be able to return your Fitbit for a full refund. Again, this is only for the Fitbit website itself. Refund policies for third party retailers may differ from Fitbit’s policy.
What Items Cannot Be Returned To Fitbit?
The only times you will not be able to return your item to Fitbit is if you are attempting to make a return outside of the 45 day window, are attempting to return an item without the original packaging, are attempting to return an item that has been damaged or is no longer in good condition, or are attempting to return an item without a return authorization code..
Does Fitbit Have Free Returns?
We were unable to discern whether returns are free when returning an item to Fitbit. Despite looking closely at their website we didn’t find an answer to this commonly asked question. We did, however, find that Fitbit is unable to reimburse you for shipping costs if you return an item for a refund,
How long does it take to file a claim on Fitbit?
Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your order from the Fitbit Store must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.
Can Fitbit be transferred without consent?
Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. Fitbit may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.
Is Fitbit software licensed?
To the extent the products ordered by you contain, consist of, or make available Fitbit software in any form, such software is licensed to you and not sold, in accordance with our Terms of Service.
Does Fitbit sell to end users?
The Fitbit Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.
Does Fitbit have a warranty?
Fitbit’s Limited Product Warranty does not apply to third-party products or accessories that may be sold on the Fitbit Store. For warranty issues related to those products, please contact that manufacturer.
Does Fitbit pay arbitration fees?
ARBITRATION FEES. The AAA rules will govern payment of all arbitration fees. Fitbit will pay all arbitration fees for claims less than $75,000. Fitbit will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous. EXCEPTIONS TO AGREEMENT TO ARBITRATE.
When is the last update for Fitbit?
DATE OF LAST UPDATE: July 8, 2020. These Terms of Sale (“Terms”) apply to all orders placed by you through Fitbit’s mobile app, website, or via phone with Fitbit’s customer support (collectively the “Fitbit Store”). By placing any order through the Fitbit Store, you are agreeing to be bound by these Terms. You represent and warrant that you have ...
How long is the warranty on Fitbit?
Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period").
Does Fitbit warranty apply to scratches?
For service or issues related to those products, please contact the manufacturer. This Limited Product Warranty does not apply to a Product or part of a Product that has been serviced, altered, refurbished or modified by anyone who is not authorised by Fitbit, nor does it apply to any cosmetic damage such as scratches and dents.
Does Fitbit have a warranty?
Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services.
Can Fitbit be repaired?
Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. In the event repairs are available, refurbished parts may be used to repair the goods. Repair or replacement of goods which are capable of retaining user-generated data may result in loss of that data. It is your responsibility to transfer, back-up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isn’t responsible for any loss, use or disclosure of any data that is on the device.
Is Fitbit responsible for lost data?
It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss.
Do you have to deliver Fitbit to the address?
You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. As may be required by applicable law, Fitbit may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service.
Limited Product Warranty
Remedies
- If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. In the event of su...
How to Obtain Warranty Service
- To obtain warranty service, a return authorization must be requested from our customer service team. To request a return authorization, please contact Customer Service here. The return authorization number must be included along with your returned product. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to …
Exclusions and Limitations
- Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. See the Fitbit Terms of Servicefor details of your rights with respect to use of the software and related services. This Limited Product Warranty applies only to the original pur…
Implied Warranties
- EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some jurisdictions do not allow limitations on the duration of an implied warranty, …
Limitation of Damages
- EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVE…
Governing Law
- This Limited Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.