RETURN & EXCHANGE POLICY
- We accept returns of items purchased on fyecollection.com only if the the item was damaged or the incorrect item was shipped and we are contacted by email within 14 business ...
- FYE Collection Inc. ...
- All merchandise should be in original packaging, unworn, unaltered and unwashed with all tags.
- Exchanges are not allowed at this moment.
Full Answer
Does FYE do returns?
Yes, FYE does offer free returns and exchanges. You can find additional information about FYE's free return policies on their customer service page here. You can also visit their homepage to see if FYE has posted additional information on their free return policies. Click to see full answer. In respect to this, what is Fye return policy?
Do I need to offer a return policy?
Accepting returns and giving refunds: the law. You must offer a full refund if an item is faulty, not as described or does not do what it’s supposed to. Check when you have to offer refunds and ...
Is FYE open on Sunday?
fye Locations & Hours; 1 fye - San Bruno 1150 El Camino Real, San Bruno CA 94066 Phone Number: (650) 583-1009. Store Hours; Hours may fluctuate. 1 Review ...
Can I return an item outside the return policy?
You may initiate a return or exchange online, by phone or Live Chat. If your original item included free items, you must return all associated items for a full refund; the retail value of any free items you keep will be deducted from your reimbursement total.
What is Fye return policy?
Merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. A refund will be issued for the price of the item upon its check in and processing. Shipping and Handling fees are not refundable.
How do I get a refund and return policy?
How do I make a return policy?Create a return policy that builds trust with customers.Be clear and concise when writing your return policy.Don't demand things from your customers.Make your return policy easy to find and access on your website.Make sure your teams know your return and refund policy.More items...•
Can you return something without a receipt and tag?
Receipt. A receipt is also necessary for a return and especially when there is no tag. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. The receipt will let the store know how much the item was originally sold for.
Can you return a worn item?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
How do I return an order?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I get a refund without receipt?
Faulty items Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired.
Can I return without a receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
Can I exchange without receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
What is considered return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Is wearing and returning illegal?
We're talking about "wardrobing" which is where you buy an outfit, wear it, and then return it for a refund. Although not technically illegal, it is considered a form of “return fraud” by shops with staff being told to inspect items in case they've been worn.
Is it illegal to wear clothes and return?
The short answer is – yes, it is possible. So, here is the law, and how to stay out of trouble. The practice of buying clothing, wearing it once or twice and returning it to the store is called “wardrobing” and it costs stores almost $10 billion dollars a year.
How does refund policy work?
A Return & Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your eCommerce store and whether you'll reimburse them or not. It will also let your customers know the time frame within which your company can accept returns.
Can a business refuse to give a refund?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
What can I do if a company won't give me a refund?
How to complain to a company if you didn't get what you paid forComplain to the retailer.Reject the item and get a refund.Ask for a replacement.Write a complaint letter.Go to the ombudsman.
Is a refund a legal right?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
Does FYE offer free shipping?
Yes. As of -, FYE does offer free shipping policies. View the discussion thread for more details.
Does FYE offer free returns & exchanges?
Yes. As of July 11, 2021, FYE does offer free return policies. View the discussion thread for more details.
Does FYE offer international shipping?
Yes. As of July 11, 2021, FYE does offer international shipping policies. View the discussion thread for more details.
Does FYE offer curbside pickup?
No. Based on our last check on July 11, 2021, FYE was not offering in-store pickup. Check the full discussion for updated information.
What is a copyright violation?
A statement of good faith belief that the material is infringing. A statement made under threat of perjury that the information provided is accurate and the complaint is authorized by the copyright holder . Send the Notice of Copyright Infringement to the following Designated Copyright Infringement Agent for fye.com:
Does FYE have copyright?
In accordance with the Digital Millennium Copyright Act, FYE has adopted the following policy toward copyright infringements on the fye.com Site: "FYE will block access to and/or remove any material that it believes in good faith to be copyrighted material that has been illegally copied and submitted to our site.".
Does FYE accept orders?
FYE is a reseller to end users and does not accept orders from resellers, exporters, wholesalers, any businesses of any kind or other customers who intend to resell. Pricing Information. Pricing May Differ from Retail Stores. Pricing on the fye.com Site may vary from fye retail store sale pricing.
Does FYE charge sales tax?
FYE shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within any states or localities that it deems is required.
Does FYE have a warranty?
While FYE takes reasonable steps to safeguard and to prevent unauthorized access to your personal information, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information.
Does an order confirmation signify acceptance?
Order Acceptance Policy. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. FYE reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Can you use someone else's password on FYE?
You may be held liable for losses incurred by FYE or any other user of the Site due to someone else using your password or customer account. You may not use anyone else's password or customer account at any time. You may not attempt to gain unauthorized access to the Site.
INTERNATIONAL SHIPPING
We ship to the 50 states, military addresses (AA, AE, AP) and the following US Territories: Guam, Puerto Rico, Palau, and the US Virgin Islands.
DELIVERY DELAYS
We always attempt to ship orders as quickly as possible, but delays beyond our control sometimes occur. If an item you ordered becomes backordered or is expected to be delayed we will email you with an update, please contact Customer Service for any questions.
SHIPPING CARRIERS
To provide you with the widest selection of products as well as the highest level of service, your items may ship from multiple locations.
