Full Answer
What is the return/exchange policy at Miami Heat?
Refunds / Exchanges. If you are not satisfied with your order, or you would like to exchange your item; please use the Return/Exchange form provided to send the item(s) back to the Miami HEAT Store within 30 days of receipt. Be sure to fill it out before sending the item(s) back, and do not forget to get a tracking number,...
Is the Miami Heat store open?
Our online store will remain open, and the customer service team will be available to assist you via TheMiamiHEATStore@HEAT.COM or chat.
How do I contact Miami Heat customer service?
Your opinions and comments are very important to the Miami HEAT Store and we read every message that we receive. We appreciate you taking the time to fill out our feedback form below. Please allow 24 to 48 business hours for an email response from one of our customer service team members. Phone: 1 (877) HEAT-2-GO.
How do I cancel my Miami Heat order?
To cancel an order, please contact our customer service through TheMiamiHEATStore@heat.COM as soon as possible. If your order has not yet shipped, we will immediately refund your payment.
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How do I return my Miami Heat jersey?
If you are not satisfied with your order, or you would like to exchange your item; please use the Return/Exchange portal to send a return/exchange request within 30 days of receipt.
Is the Miami Heat store open?
In an effort to protect the safety of our community, our physical stores at , Miami International Airport, and AmericanAirlines Arena will be temporarily closed.
Is the Miami Heat store legit?
Miami HEAT Store is the retailer of the Miami HEAT and has served our loyal fans merchandise needs since 1998. We offer a wide variety of officially licensed NBA apparel, manufactured by the top leading athletic brands in the world including Nike and New Era.
How long does it take to ship from the Miami Heat Store?
In most cases, all orders are processed within 3 Business days. During heavy peak promotions, it may take up to 5 Business days. This process includes fulfilling and packing the item(s) to get them ready for shipment.
What terminal is the Miami Heat store in?
The Miami Heat Store is conveniently located inside The Miami International Airport in Terminal D Gate 32 for all our traveling fans!
What time do gates open for Miami Heat games?
The FTX Arena Ticket Office is only open on the day of events. For HEAT games, the FTX Arena Ticket Office will be open 3 hours prior to tip-off. For non-HEAT events from Monday through Friday, the FTX Arena Ticket Office is open from 10am until the start of the event.
Who's on the Miami Heat roster?
Jimmy ButlerPower forwardTyler HerroPoint guardKyle LowryPoint guardBam AdebayoCenterVictor OladipoSmall forwardDuncan RobinsonSmall forwardMiami Heat/Players
Does the Miami Heat store ship to Australia?
Australia (4-10 business days expedited delivery)
Who's on the Miami Heat roster?
Jimmy ButlerPower forwardTyler HerroPoint guardKyle LowryPoint guardBam AdebayoCenterVictor OladipoSmall forwardDuncan RobinsonSmall forwardMiami Heat/Players
Does the Miami Heat store ship to Canada?
Orders are fully trackable to destination address. Please keep in mind that shipping times are in addition to the order processing time. Here are some sample shipping guidelines: Canada (5-10 business days)
Is the heat liable for user content?
You further agree that the Heat will not be liable for any User Content or any loss or damage resulting from User Content.
Is there a waiver of the Heat?
No Waiver. No delay or omission by the Heat to exercise any right or power occurring upon any breach of these Terms of Use shall impair any such right or power or be construed to be a waiver thereof. A waiver by the Heat of any breach of these Terms of Use shall not be construed to be a waiver of any subsequent breach.
How long does it take to get a refund from NYC Sports?
NYC Sports will provide a 100% refund for refund requested within 72 hours of the purchase being made so long as the refund is requested at least 48 hours in advance of the beginning of the league, camp, class, or other event associated with the purchase .
What can I use my NYC basketball credit for?
NYC Basketball Credit can be used towards registration for any open league, camp, class, open run, clinic, or other basketball program offered by NYC Basketball. It can not be used for ticket offers from NBA teams or college event organizers or for any other 3rd party offers distributed by NYC Basketball.
Where is the Miami Heat store?
ATTN: The Miami Heat Store Privacy Statement. Address: 601 Biscayne Boulevard, Miami, Florida 33132. Phone: 1-800-585-1626.
What is Miami Heat Limited Partnership?
Miami Heat Limited Partnership (“we” or “us”) cares about protecting the privacy of information that identifies, or is capable of identifying, you. This Privacy Statement explains what information we collect about you, what we do with it, and how you can control your information. This Privacy Statement describes our practices in connection with The Miami Heat Store website: www.themiamiheatstore.com (the “ Site ”).
Is there a waiver of the Heat?
No Waiver. No delay or omission by the Heat to exercise any right or power occurring upon any breach of these Terms of Use shall impair any such right or power or be construed to be a waiver thereof. A waiver by the Heat of any breach of these Terms of Use shall not be construed to be a waiver of any subsequent breach.
How long does it take for a PO box to ship?
PO Boxes / APO Addresses. Orders shipping to a PO Box / APO address as well as shipments to Puerto Rico will go out using USPS. USPS typically takes 4 to 8 days to arrive within the US. In some instances, USPS shipments will take as long as 12 days to arrive.
How long does FedEx take to ship?
International orders ship with FedEx International Economy or Priority Service and it typically take 7 to 21 business days for delivery, depending on address provided. Orders are fully trackable to destination address. Please keep in mind that shipping times are in addition to the order processing time.
Is FedEx a Miami Heat company?
FedEx is a corporate partner of the Miami HEAT. Please keep in mind that shipping times are in addition to the package processing time.