- You can’t return any product after 1 month of purchase.
- GameStop will diminish your return in case it’s not seen in its first state.
- You can’t go back to the item that’s been damaged by you personally or even in the event that you inadvertently lost someone of its own parts.
Full Answer
How do you cancel an order from GameStop?
- Email: Go to https://www.gamestop.com/contact/ and fill out the form. ...
- Phone: GameStop's customer service department is available by phone 7 days per week, from 8:00 AM – 8:00 PM (CST). ...
- In-person: Go into your local GameStop store with a valid ID and proof of purchase. ...
What is the return policy for GameStop?
- Non-defective items must be returned un-opened, or else a refund will not be paid.
- Defective items can be returned opened, but GameStop reserves the final authority on determining on an item’s faultiness.
- Pre-owned items must be returned within 7 days of purchase.
How can I order games from GameStop?
For areas where GameStop stores are still open, you can pick up your pre-ordered games on launch day using the Delivery@Door service, which has an employee meet you at the door and hand you your game. The only options for paying off these orders are chipped credit cards and GameStop gift cards.
Does GameStop accept returns?
Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment. GameStop has also implemented a range of protective measures to ensure customers can purchase, return, and exchange products safely.
Can you return pre orders at GameStop?
Orders shipped from GameStop.com over $500.00 cannot be returned in-store. Pre-owned software must be returned within seven (7) days of in-store purchase or receipt of shipment in order to qualify for a refund or exchange.
What is GameStop's pre-owned return policy?
Pre-owned merchandise = full refund within 7 days of purchase or identical exchange within 30. Pre-owned merchandise = full refund within 7 days of purchase or identical exchange within 30 days of purchase. Downloadable Content (DLC), Digital Games and/or PC Downloads = no returns or exchanges.
What happens to my GameStop pre-order?
Pre-order any product, and if the price drops before the release date, you will be charged the lower price. Your credit card will be charged only when your order is processed. In some cases, we will process your order and authorize your credit card up to 10 days before the release of the product.
Can you cancel a pre-order at GameStop?
As long as you cancel your pre-order before your card is charged, you should be able to cancel the order online. If you're unable to cancel your order online, you can still request a cancellation via phone, email, or in-person at a GameStop store.
Can you return a pre owned controller to GameStop?
GameStop Return Policy A pre-owned item can be returned for your money back within 7 days or an exchange of the same item within 30 days. If a new item doesn't meet your satisfaction, it can be returned in the original packaging (including any manuals, cables or accessories in working, sellable condition).
How long does it take for GameStop refund?
It takes between three to five business days for a GameStop refund to show up in your bank account. If the refund is over $150, it will take up to 14 days for GameStop to mail you the check, no matter whether you use mail or go to the store to return the items and request a refund.
How long will GameStop hold a pre-order?
We will hold your requested item until the end of the current business day, depending if your order was placed during store hours. The e-mail is usually sent within 2 hours if your order is placed during store hours.
What happens if I don't pick up GameStop pre-order?
If not picked up within a certain time period, the reserved item will go out for sale (official timeline is 48 hours, but most stores hold them longer). You can get a refund in the method of payment you used to make the preorder.
Do I have to pick up my preorder at any GameStop?
You'll need to select an GameStop store where you'll pickup your order. You can do this by using the map feature at the checkout and searching by city, store address, or postal code. Once your order is placed, you cannot change your selected store.
What is Gamestop's Return Policy
You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.
What is Gamestop's return policy on Controllers
You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.
Does Gamestop have a 30 day return policy?
Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.
Can I return an item to GameStop without a receipt?
No, under no circumstance will Gamestop accept a return without a receipt.
How long does GameStop take to return?
GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.
How long does it take for GameStop to refund?
For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.
How to contact GameStop customer care?
In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.
Is GameStop strict on returns?
To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.
Can you return a game if you are unqualified?
Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.
Can you return a GameStop item?
If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.
How long does it take to get a refund from GameStop?
The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.
How long does it take to return a pre-owned product?
If you are not completely satisfied, simply return the product within 7 days for your money back or within 30 days of purchase for an identical exchange.
How Long Do I Have to Return My Item?
For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.
Gamestop return policy on open box
Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.
What is a Defective Product?
A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.
How do I Return an Item I Bought Online?
GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.
Can I return an item to Gamestop without a receipt?
GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.
How Is the Refund Paid?
You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.
What If My Refund Is Not Accepted?
GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.
What are points?
Points are the currency of the PowerUp Rewards program. Pros get 10,000 points just for enrolling or renewing and can earn 20 points per dollar on almost everything they buy. Pros can redeem points for coupons. For example, Pros can redeem 5,000 points for a $5 off one single item coupon.
How do I manage my Pro subscription preferences?
You can manage your Pro subscription at GameStop.com, call 1-800-883-8895, or email SUBSCRIPTIONHELP@GAMESTOP.COM.
How do I earn points?
You can earn points on almost everything you buy at GameStop. As a PowerUp Rewards Member, you’ll provide your account number (usually able to look up with your phone #) at time of purchase in store, or sign into your PowerUp Rewards account when making a purchase online at GameStop.com.
Where can I use my points and what can I redeem them for?
Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You may also talk to a store associate when at a GameStop store. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate.
How long does it take for points to post to my account?
Points will post to a Member’s account within approximately 24-48 hours from the time of purchase.
Do my points expire?
PowerUp Rewards points are valid for one year from date of posting to the Member's Account, provided the Member remains active in the Program. "Active" is defined as making at least one purchase or trade in every 12-month period.
How do I get access to console sales?
Follow GameStop on Twitter (@GameStop) and check your email to know when Pros get exclusive access to the newest consoles. Pro tip: it can take up to 24 hours for your exclusive Pro benefits to kick in, so be sure to go Pro now so you never miss an exclusive offer.
Interview
Update I didn’t get the job but that’s ok because I have been pushing my resume out to everybody so hopefully something good will happen soon!
We have DualShocks!!!!!!
For the first time since I’ve joined the company, my store has more than three DualShocks in stock. We have SEVEN (7) whole sellable DualShock 4 controllers. We can’t even store them all on the floor we have so many, some we had to put in the back room. It’s a Christmas miracle.
Introduction
Gamestop Return Policy Guide
- For purchased electronics, GameStop has a variety of return procedures. All refunds must be returned within 30 days of the purchase date, with a receipt or Gamestop.com order number. GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your ...
Returns by Type of Product
- The return policy differs based on In all cases, the receipt is Mandatory. No receipt means no returns! Also, for GameStop, games for which shrink wrap is removed are considered to be opened.
Gamestop Return Process
- You can return the products bought online both in-store or via mail. To return your products to GameStop, you just have to provide the receipt and the product in an unopened condition. You can return the items both in the store or online. In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them h…
Gamestop Refunds – Gamestop Refund Policy
- Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 working days fro…
Defective Or Damaged Goods
- What if you received a defective item from the company itself, without any fault of yours? Don’t worry, you are covered in the return policy. Just inform the customer care within 30 days of the purchase, and the company would exchange it for an identical item. Any shipping costs incurred by you would also be subject to reimbursement. In case you have crossed the 30-day timeline, th…
Promotional Discounts and Returns
- GameStop regularly launches promotional discounts and offers. If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back. Also, if it was a bundled purchase, you would be better off returning the entire order.
FAQs
- Can GameStop cancel my return?
If The Company Feels You Are Misusing The Return Policy, You Can Be Denied Returns Or, In The Worst-Case Scenario, Even Ban You From Future Returns. - What is a Pre-owned Guarantee?
All the items bought by GameStop are checked and comes with a guarantee. In case you are dissatisfied, you can return it within 7 days or exchange within 30 days.
Conclusion
- Do you know that there are more than 55 million GameStop PowerUp Rewards members? Also, it owns the EB Games, a magazine (Game Informer), a video game website (Kongregate), and a prepaid cellphone company. Check these out too – Dick’s Sporting Goods, Best Buy, andAmazon Return Policy. Don’t let your unused game lie on your table, request a return before 30 days. If yo…