Full Answer
How do I return a product to a Saint Laurent store?
VISIT THE PRODUCT DETAIL PAGE TO RESERVE THE PRODUCTS YOU WOULD LIKE TO TRY ON IN ONE OF OUR SAINT LAURENT STORES. You can also use this area to consult the FAQ’s, follow your order and track your return.
What is Yves Saint Laurent’s return policy?
If, for any reason, you should ever purchase a Yves Saint Laurent product from yslbeautyus.com that is not pleasing to you, you may return it to yslbeautyus.com for a full 100% money-back guarantee. We process orders Monday through Friday in the order in which they are received.
How do I return a product to YSL?
VISIT THE PRODUCT DETAIL PAGE TO RESERVE THE PRODUCTS YOU WOULD LIKE TO TRY ON IN ONE OF OUR SAINT LAURENT STORES. You can also use this area to consult the FAQ’s, follow your order and track your return. For YSL beauty related inquiries, please contact YSL beauty customer service at +1 (866) 725-6791.
Do I need a signature to receive my Saint Laurent package?
FOR SECURITY REASONS, SAINT LAURENT ONLINE PURCHASES WILL REQUIRE A SIGNATURE UPON DELIVERY. PLEASE NOTE THAT FEDEX WILL DELIVER THE PARCEL TO CUSTOMERS OVER THE LEGAL AGE OF 21.
Does YSL allow returns?
Legal notices. SAINT LAURENT (“We”, “us”, “ our”) accepts returns or exchanges of SAINT LAURENT products (“Products”) eligible to return (as defined in SAINT LAURENT General Terms and Conditions of Sales) within 30 calendar days of receipt of the Products.
Does YSL have free returns?
Yves Saint Laurent Beauty Guarantee If, for any reason, you should ever purchase a Yves Saint Laurent product from yslbeautyus.com that is not pleasing to you, you may return it to yslbeautyus.com for a full 100% money-back guarantee.
Can you return things after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can you exchange or return without receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can you return Louis Vuitton after 30 days?
Providing the return is within 30 days (or guidelines of your country), you can exchange, get store credit, or a refund for the item in-line with the LV returns policy.
How long do you have to return a purchase?
If a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
How long do I have to return something?
Under the Consumer Rights Act, you have a right to return something and get your money back if it's faulty. You're only entitled to an automatic refund if you return it within 30 days, otherwise the retailer can repair or replace it. The time frame for returning goods for a refund can vary though.
How long should a return policy be?
It's important to let your customers know how long they have to return a product. Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won't be doing yourself any favors by accepting returns beyond that time.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How can I get proof of purchase without receipt?
Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can I change my YSL bag?
To exchange a Product, you may contact our Client Service at +65 3158 1888 or clientservice.en.apac@ysl.com. You will receive an email confirming your return or exchange request.
Can you exchange at Louis Vuitton?
Complimentary exchanges & returns within 30 days. Item in perfect & sellable condition. Original packaging. Original invoice, leaflets and certificates.
What is Saks return policy?
Returns are eligible for a full refund if returned within 30 days with a receipt. Full-price merchandise, with the exception of furs, watches and jewelry, received after 30 days will be credited based on the current selling price.
How do I contact YSL?
(800) 399-0929Yves Saint Laurent / Customer service
How long does it take to return a Saint Laurent product?
SAINT LAURENT (“ We ”, “ us ”, “ our ”) accepts returns or exchanges of SAINT LAURENT products (“ Products ”) eligible to return (as defined in SAINT LAURENT General Terms and Conditions of Sales) within 30 calendar days of receipt of the Products.
How to return YSL products?
connect to https://www.ysl.com/ca/, log in to your account, go your Order History and complete the online return form by selecting the Product (s) you would like to return and indicating the quantity and reason for return;
How to contact YSL?
contact our Client Service for assistance at + 1 347 625 5775 or send an email to clientservice.us@ysl.com.
Where to attach return prepaid shipping label?
Attach the return prepaid shipping label included in the shipping box to the outside of the box, on top of the original label, and seal the box securely; If you have lost the label, please contact our Client Service for assistance;
Can you return a worn item?
Returns or exchanges of incomplete, altered, worn, damage d, soiled Products will not be accepted and will be returned to you.
How to change order Yves Saint Laurent?
To change an order you have already placed, please contact a Yves Saint Laurent beauty Customer Representative at 1.866.725.6791 or email us at Customer Service and select the subject ""Online Order"" in My Question drop-down menu. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your needs.
Is shipping only valid on orders containing full price products shipped in the continental United States?
Shipping offers are only valid on orders containing full price products shipped in the continental United States and applies to Standard Ground shipping orders only.
How long does it take to return a Saint Laurent order?
You can return your online purchase within 30 days from the delivery or pick up date. Returns are complimentary and our orders come with a prepaid return label. PLEASE NOTE, SAINT LAURENT IS NOT LIABLE FOR MERCHANDISE RETURNED THROUGH AN ALTERNATIVE CARRIER SERVICE, WE RECOMMEND USING THE PREPAID LABEL.
How long does it take for a Saint Laurent to process a return?
Your return will be processed within 5 to 7 Business days after the item (s) have been received by the Saint Laurent team. Once your return has been accepted, your refund will be issued within 7 business days. A confirmation will be send to you by email once the refund has been completed.
How to contact YSL Beauty?
For YSL beauty related inquiries, please contact YSL beauty customer service at +1 (866) 725-6791. To consult our job offers, please visit the career page.
How old do you have to be to order a saint laurent?
PLEASE NOTE THAT FEDEX WILL DELIVER THE PARCEL TO CUSTOMERS OVER THE LEGAL AGE OF 21.
How to reserve a product in a boutique?
You simply have to click on "Find in Store", select a boutique in which the product is available, and click on "Reserve in store". Products.
Can you return a product in department stores?
Kindly note, returns are not possible in department stores or outlets locations.
