Return-Policy.org

toms return policy

by Tatyana Smitham Published 3 years ago Updated 2 years ago
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What is the return policy for TOMS Shoes?

Free and easy returns. ** Free returns for TOMS.com customers within the contiguous United States. We accept items that are unworn, unwashed and unaltered purchased directly from TOMS.com that are received by us within 70 days of your order date through January 4, 2022.

How do I return an item I purchased from Toms?

Start your return. If you are outside the contiguous United States (i.e. Alaska, Hawaii, Puerto Rico, APO/FPO, or another U.S. territory), you must return the item (s) to us at your own cost as we cannot provide a free return shipping label. Can I return products I purchased from a retailer on TOMS.com?

What is the return/exchange policy for tomsph?

In case of any damage, defective, or wrong item shipped, we will replace the item for you. Kindly send an email to tomsph.cs@gmail.com for your return/exchange request within 7 days of order receipt. Return the item/s within 14 days upon receiving an email confirmation from us.

How long does it take for Toms to ship back?

We accept unworn, unwashed, and unaltered items purchased directly from TOMS.com that are received by us within 30 days of your order date. Please account for the time it takes for the carrier to ship your item (s) back to our warehouse in Mira Loma, California.

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What is the return policy for TOMS?

Free and easy returns. We accept items that are unworn, unwashed and unaltered purchased directly from TOMS.com that are received by us within 30 days of your order date.

Do TOMS run big or small?

TOMS run true to size and are available in medium width only. We recommend ordering the size you normally wear. If you are typically in between sizes, we recommend going with the smaller one since TOMS will stretch slightly as you break them in.

Do TOMS stretch for wide feet?

They stretch out quickly. I did have to order up. For wide feet, i would try going up a half size which will help accommodate for width maybe. Where they're canvas they give a lot and get more comfortable when they stretch a little.

Does TOMS still give a pair of shoes away?

Toms, the pioneer of the one-for-one charitable model, will no longer donate a pair of shoes to a child for each pair purchased. Instead, it plans to give a third of annual profits to local community-focused organizations. The change comes amid a major rebrand and product overhaul.

Are BOBS a knock off of TOMS?

This week Skechers copied the concept behind for TOMS shoes by launching BOBS (link no longer available). Just like TOMS, when you buy a pair of BOBS, Skechers would donate another pair to a child in need. Even the shoes were the same. And their name had a similar short, familiar feel.

Should TOMS be tight fitting at first?

Your TOMS® Shoes will most likely stretch slightly with use. They should fit snugly out of the box with your toes touching the end.

Can you put TOMS in washing machine?

It's easy to wash canvas shoes. You can hand wash your shoes or run them through the washing machine. Just make sure that you don't put your canvas shoes in the dryer. When Toms or other canvas shoes go through the dryer the soles can become misshapen and soft, even if you use the lowest dryer setting.

What is the difference between Bobs and TOMS?

As someone who has several pairs of TOMS, I can assure you that BOBS are not the same quality. The uppers are more flimsy, the soles are thinner, and the insoles are have less cushion. After a little online digging, it seems that Skechers makes a donation to Soles4Souls, a non-profit that gives shoes to needy children.

How do you break in TOMS shoes faster?

Use a hair dryer on the shoes while wearing socks. While wearing thick socks, put your shoes on and aim a hair dryer at them for 20-30 seconds. Keep the hair dryer a few inches from your feet so as not to burn yourself. Try the shoes on without the thick socks to test their fit. They should be looser.

Are TOMS Still in Style 2021?

Fast-forward to 2021 — and its 15th anniversary — and Toms announced it would be leaving the one-for-one model behind, for good.

Why did TOMS shoes fail?

One of the downfalls of the brand was that it relied too much on its trademark Alpargata slip-on, which made up half its revenue in the past. That especially hurt as Americans turned even more toward athletic-looking footwear—or not buying shoes at all—during the Covid-19 pandemic.

Are TOMS made in China?

TOMS has 5 manufacturing sites that are in Argentina, China, Ethiopia, India and Kenya. Carefully review your pair to make sure that they are made at one of the listed manufacturing sites above.

Do TOMS wedges run true to size?

They are true to size.

Do TOMS kids run small?

They do run a little small, but I just bought her a half size bigger than what she normally wears and they fit fine!

Why do TOMS make your feet smell?

First off as per cornell studies - first Q how would u describe th scent of your feet in toms as opposed to flats? You HAVE to wear "no show" socks... its the material inside the shoe that makes it stink if worn without socks AND if their feet sweat ridiculously.

Which TOMS are the most comfortable?

TOMS Classic Alpargatas are undoubtedly among the most comfortable and versatile slip-on shoes for men and women alike.

Product and Sizing

My TOMS® shoes/eyewear/apparel/accessories are defective. What should I do?

Contact Us

At TOMS ®, we like to talk to our customers, and we want to make it as easy as possible for you to reach us with all your order-related inquiries.

Who Is TOMS Shoes For?

Honestly, TOMS Shoes are such an accessible and fairly-priced casual footwear company that it’s hard to say who wouldn’t wear them. Since their beginning, they’ve been making a shoe that will benefit everyone, not only in terms of support but the world as well.

Is TOMS Shoes Worth It?

There’s plenty of footwear out there similar to what TOMS Shoes offers in appearance. But it’s safe to say that no look-alike competition maintains the same commitment to charity, environmentally friendly practices, or the same ethos that TOMS does. The price might differ but it reflects the company’s approach to integrity.

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