Items are returnable if you received them in the following conditions:
- Physically damaged during transit
- Has missing parts or merchandise
- Found defective when delivered at your home
- Different from its description on www.gardner-white.com or the physical retail store.
Full Answer
Gardner White Credit Cardholders
Effective September 15, 2021, all NEW Gardner White credit cards are administered by Synchrony Bank. You can review the terms and conditions of your credit card agreement at Synchrony Terms & Conditions
American First Finance
Information about American First Finance (also known as Epic Pay) can be found by calling 1-855-721-1188 or visiting American First Finance Terms of Use / Privacy Policy
Comfort Guarantee
Guarantee: With our Best Sleep Guarantee you can buy with confidence. Research shows it takes several weeks for your body to adjust to a new mattress. Sleep on your mattress for a minimum of 60 days.
Lowest Price or It's Free
Guarantee: If within 30 days of your purchase of a mattress set from Gardner White you find the exact same merchandise (brand and model with identical terms -- i.e., financing, sales tax, electronics, and delivery) currently advertised by any local stocking dealer we will refund the difference plus 10% or it's FREE.
Special Orders
Dye lots are not guaranteed to match samples. Order times are based on the current production schedule and cannot be guaranteed. Special orders must be delivered within 2 weeks of notification of their availability. By signing your sales order, you acknowledge these special order policies.
Details Regarding Delivery
We deliver 7 days a week, including same day (with some exceptions for major holidays).
Backorders
We search the globe for the best products at the best prices, and sometimes that means it takes a bit of time for them to be received in our Distribution Center. You will be notified as soon as items are available. Our goal is to deliver as much of your order as we can as soon as we can. Arrival dates are estimates and subject to change.
