Full Answer
What is the return policy for refurbished items?
Refurbished products can be returned within 90 days. All returns must be done by mail and will be refunded to the original form of payment. Products must be returned in new or like-new condition and are subject to denial. Items bundled together as part of a promotion must be returned together.
What is the return and exchange policy for Netgear products?
If you are not completely satisfied with your NETGEAR purchase or gift for any reason, please review our return and exchange policies below. NETGEAR.com purchases of new products, services and, memberships can be returned within 30 days. Refurbished products can be returned within 90 days.
How do I return a defective product to RMA fulfillment center?
Use the prepaid shipping label to return the defective product to the RMA fulfillment center. You must return the defective product within 10 business days of receipt of replacement product. If you fail to return the product within 10 business days, you will be billed the current list price.
How do I return something to Orbi?
Contact our Customer Care team at 1-866-202-8242 for returns. NETGEAR issues refunds after we verify your proof of purchase.
Does NETGEAR offer free returns?
NETGEAR itself does not give refunds or offer product upgrades. Refunds come from the place of purchase only. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. Proof of purchase is required to get warranty service.
Can you return a NETGEAR router?
Return Order NETGEAR.com purchases of new products, services and, memberships can be returned within 30 days. Refurbished products can be returned within 90 days. All returns must be done by mail and will be refunded to the original form of payment.
How long is Orbi warranty?
one-year warrantyNew NETGEAR products come with a one-year warranty and 90 days of complimentary technical support.
How do I cancel my Orbi subscription?
You can cancel your NETGEAR Armor subscription by emailing our Customer Care team at customer.service@netgear.com. Include your router's serial number in your email. To turn off NETGEAR Armor without canceling your subscription, see How do I turn NETGEAR Armor on or off using the Nighthawk or Orbi app?.
How do I return my NETGEAR router under warranty?
1. obtaining an RMA number by contacting NETGEAR technical support;obtaining an RMA number by contacting NETGEAR technical support;returning (at your shipping cost) the failed product to the address provided by NETGEAR technical support; and.providing NETGEAR with proof of the original date of purchase.
Can you return modems?
You can even bring that email to a UPS Store and ask them to print it for you. Request a QR code: You will get a digital code that you can bring to a UPS Store along with your boxed modem. The store clerk will scan the code and print your return label, then ship the package.
Can I take a router back to Walmart?
Walmart's return policy You can return items in-store, for free by mail, or via a scheduled pickup from your home. Please provide your in-store receipt or Walmart.com order number and we will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement.
How do I cancel my NETGEAR?
(a) Cancellation Procedure. You may request termination of Your account and use of the Subscription Services at any time by communicating such request to NETGEAR by emailing customer.service@netgear.com . (b) Refund Policy.
Is Orbi worth the cost?
It's still worth considering for large-sized homes that want to take full advantage of high-speed internet connections with gigabit-or-better speeds (and it's worth pointing out that I'm seeing an uptick in internet options like those in 2022). In most cases there's no need to spend this much.
How does the warranty work?
With a full warranty, a company guarantees to repair or replace a faulty product during the warranty period. If the product is damaged or defective, companies offering a full warranty must repair or replace it within a reasonable time.
How do I file a NETGEAR warranty claim?
Click or tap REQUEST HARDWARE SUPPORT. The Request hardware support form displays. Use the text box to describe the issues that you are experiencing with your NETGEAR product. To send additional files like data logs or screenshots with your RMA request, select Attach File and choose the files to include.
How do I use NETGEAR RMA?
How do I request a Return Material Authorization (RMA) for my NETGEAR product?Visit the NETGEAR Account Login page.Enter the email and password associated with your MyNETGEAR account. ... Click or tap LOG IN > PRODUCTS > My Registered Products.Select the product that you want to request an RMA for.More items...•
How do I cancel a NETGEAR order?
To cancel your order, contact our Customer Care team at 1-866-202-8242 with your order number.
What is GearHead NETGEAR?
NETGEAR GearHead Premium Technical Support offers HomeSupport in 6-month, 12-month, and 24-month plans that cover a variety of common home electronics and software, including NETGEAR routers, gateways, and modems. NETGEAR GearHead also offers pay-per-incident support.
How do I contact NETGEAR warranty?
Call UsHome / Service provider Sales. 1-888-NETGEAR.Business Product / Reseller Sales. 1-866-480-2112 Option 2.Customer Support. Contact Support.Corporate Office. (408) 907-8000.Sales. (408) 907-8000.
I am done. Costco return policy?
I am done. I have a Gigabit connection. The Sats and Router were all working fine. With the latest firmware update, the Sats randomly drop what looks like the 5GHZ and downgrade anything connecting to it to 2.4GHZ. So I have to reboot the sats and every thing works fine. I have had this router over a year. Will costco take it back?
Re: I am done. Costco return policy?
With the latest firmware you need to move your router and sats closer together to maintain a consistent backhaul signal. If your system was working before and the latest update caused this behavior, there is most likely nothing wrong with your system.
Re: I am done. Costco return policy?
Thanks. It did happen after the update and the Sats are pretty close to the router already (25-30 feet) and I get a blue light on each sat at boot up.
Re: I am done. Costco return policy?
That sounds reasonably close. However, numerous people that had working setups have had to move their Orbi devices closer together after the latest update, and things have been stable for them after they did so.
Re: I am done. Costco return policy?
This is not a restricted item for returns and can be returned to Costco anytime.
