Returned merchandise that does not meet the conditions of the Gear.com Return Policy will be declined and a refund will not be issued. All sales are final on gift cards, lift tickets, and passes, as noted at time of purchase.
Full Answer
What is the return policy for Huk Gear products?
HukGear.com Return Policy We will gladly accept returns on all purchases made on our website which are in original, salable condition within 60 days of purchase date; unworn with tags attached and for footwear with the original box in new condition. Shipping cost is non-refundable unless the item is found to be defective or damaged.
What is the return policy for your shoes?
We will gladly accept returns on all purchases made on our website which are in original, salable condition within 60 days of purchase date; unworn with tags attached and for footwear with the original box in new condition. Shipping cost is non-refundable unless the item is found to be defective or damaged.
What is the return policy for clearance sales?
PLEASE NOTE: All clearance sales are final. We cannot accept returns on clearance, special order or customized items. We do not refund original shipping costs on returned orders. Please use the insured UPS label provided in the return process. Shipping fees for packages sent without this label are not eligible for reimbursement.
How do I return a product for exchange or refund?
When making a return, please fill out a return form and include a copy of your invoice. When returning a product for exchange there is always a chance that the replacement product will be out of stock by the time we receive your return. To avoid this, we recommend returning the unwanted product for a refund and ordering the replacement separately.
How do I return gear com?
Please contact support@gear.com for all return questions. To make shipping a return even easier, we have launched a New Return Portal that allows you to submit your return request. After we review your request and have authorization from the return warehouse, you will receive a prepaid return shipping label via email.
What is the return policy for cycle gear?
No Hassle Returns or Exchanges You can return any Cycle Gear purchase within 90 days for an exchange or refund. In order to qualify you must have the item's receipt and the product must be in new, unused/uninstalled condition. All original packaging and tags must be intact and included.
How do I return my online order?
Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
How do I return a product?
The 5 steps of a typical in-store product return processStep 1: Verify product returns request. ... Step 2: Create a return request. ... Step 3: Process payment & complete return. ... Step 4: Complete in-store product returns. ... Step 5 (optional): Return item to inventory.
Can I return RevZilla at Cycle Gear?
Closeout returns and exchanges are handled the same way as any other item. Q) Can I return RevZilla items to Cycle Gear? A) At this time, Cycle Gear stores cannot process returns for RevZilla orders.
Does RevZilla ship on Saturday?
Shipping Method Explanation Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days.
How long do you have to return an online purchase?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
Are return labels free?
Return labels cost nothing unless they're used Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.
Do I have to pay postage to return goods bought online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
When can I return a product?
If the customer purchased the item based on a sample or demonstration and the goods turn out differently, you must allow them to return the goods and provide a refund. Similarly, if the product is different from the description presented in advertisements or online, you will need to give the customer a refund.
What is product return rate?
Your ecommerce return rate refers to the frequency that customers return items at your online store. Ecommerce return rates are represented as a percentage of the total number of products sold within a specified timeframe.
Does return mean refund?
"Refund" is used when a third-party seller refunds a customer for any reason, in part or in full. "Return" is used when a buyer returns an item sold by Amazon.eg and Amazon.eg has issued them a refund. Was this information helpful?
How do I return a shipping label?
Just a printed return shipping label with their package - all the customer has to do is to take the item to the courier. Let the customer print it: You can also send a return shipping label by email or have your customers download one from your website and print the label from their printer at home.
How do I print return labels?
Here's how:Select the History Tab.Select the order you want to prepare a Return Shipping Label for.The Order Details panel will open. Click Return Label. The Return Label window will open. Select Print-at Home Label, either USPS Return Label,
How do you write a return request?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
Embroidered Items
Items that have been customized are not eligible for return. All embroidery is sewn exactly as requested when the order is placed.
Return Packaging
If your return item includes a shoe box, please do not use that box as the shipping packaging. In order to resell it, we need the original packaging to be intact. Returned items in marked or damaged shoe boxes may be refused by the post office or our warehouse.
Exchanges
Want to exchange an item? Simply return your original item (s), and place a new order. We will ship your new order immediately, reducing wait time for replacement items. Once we receive and process your return, we will issue an immediate credit.
How do issues get resolved quickly?
Communication… prompt, respectful and clear communication will generally lead to a quick and amicable resolution.
As a Buyer
As a Buyer, it is your responsibility to inspect your delivery as soon as you receive the shipment. If a shipment does not arrive when expected, report to GearSource Support team no more than 10 days after the anticipated delivery date. A claim will need to be initiated with the carrier.
As a Seller
All sales completed through the GearSource platform qualify for the GearSource Buyer Guarantee. The Buyer Guarantee includes a mandatory 48-business hour warranty/inspection period upon receipt of the item to allow the Buyer to inspect the items.
How long does it take to get a refund from Amazon?
Once your return item (s) are received it generally takes 5 to 7 business days to process the exchange order. If your requested exchange item is not available at time of processing, a refund will be issued to your original payment method.
Where is my order number on my packing slip?
Your order number can be located on the right hand side of your packing slip. This information can also be found by going to Hukgear.com, logging into your account and viewing your order history. Alternatively, your order number can also be found in the subject line of your confirmation and shipping emails.
