Return-Policy.org

geartrade return policy

by Dee Satterfield Published 2 years ago Updated 2 years ago
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Full Answer

How long does it take to inspect a Geartrade order?

Can you return a Geartrade item?

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Can you return stuff to Geartrade?

We keep it both simple and fair. Geartrade allows returns if the item was misrepresented on the website, in size, color, or condition. If the item arrived damaged or not as described, you may return it. Once your item has been delivered, buyers have 72 hours to contact Geartrade to initiate a return.

Is Geartrade a legit site?

GearTrade is highly reviewed by people who want to buy lightly used or remainder sporting equipment, but seller reviews are not as positive. Some sellers say that the site is slow to pay; others maintain that they have little clout if a customer complains.

Does Geartrade take a percentage?

It doesn't cost anything to list your gear, upload images, or to have an account. Instead, we simply charge a flat 15% commission rate when your gear sells. As you sell more, your commission rate drops down to 13%.

How do I contact Geartrade?

GearTrade1678 W Redstone Center Dr, Park City, Utah, 84098, United States.Phone Number: (888) 572-5535.Website: www.geartrade.com.Revenue: $5 Million.

How do I sell on Geartrade?

Geartrade offers two ways to sell on their platform. First, you can post the item yourself and then ship it directly to the buyer when they make a purchase. Alternatively, let Geartrade do the work for you! Send your gear to them to photograph, price and list for sale on their platform.

How do I cancel my order on Geartrade?

How can I cancel my order? Please send us an email right away. If we can contact the seller before they ship the item, we can cancel the order for you. Time is of the essence, so the sooner you let us know, the better.

GearTree Return Instructions

A return authorization is required for all returns. Please email us at save@geartree.com to obtain a Return Authorization and return instructions before returning any item. Be sure to save the tracking number and specify shipping insurance for the full original purchase amount.

The following items are not returnable

Consumables such as strings, drumheads, drumsticks tubes reeds, cleaning and instrument care products, CD-R, DAT and other blank media.

Returning Product Damaged in Transit

Please call our Customer Service Department at 800-705-7095 within 72 hours of receipt for return instructions.

Delivery Refusal

If an item is returned to our warehouse because it was refused or undeliverable, a 15% restocking fee will apply. If the item was eligible for free shipping the actual cost of shipping will also be assessed at the time of return.

Review

GearTrade is highly reviewed by people who want to buy lightly used or remainder sporting equipment, but seller reviews are not as positive.

Recommendations

There are better places to sell your ski jacket and powder pants including old favorite sites such as eBay and CraigsList. However, because listing is free, it’s easy to list with all three — as well as with direct competitor Sideline Swap –and see where you find the most buyers.

How to sign up for Geartrade?

Go to the Geartrade website, hover the mouse to the main menu, then click “Sign up.” You will need to fill in your name, password, and a verified email address.

What is customer service on Geartrade?

Once you have listed your product on the site, be assured that all communications will be handled with Geartrade support .

How Does Selling on Geartrade work?

Geartrade probably works efficiently more than your local classifieds by getting your goods to a national outdoor audience. It then markets listings so you can easily sell your used gears. In addition, buyers can easily search for items through its filters to find the items they are looking for.

Why do you market your gears?

Marketing your gears: it helps market your gears to the outdoor community so you can sell them faster, give your equipment a new home as well as decluttering your garage or your warehouse.

What is Geartrade platform?

The platform is a great way to keep your gears from the landfill, and by doing so, you are saving the planet. From listing your gears to marketing on your behalf, Geartrade ensures your gear gets to the right hands. What’s more, you are guaranteed to receive payment.

How to get payment for items sold on eBay?

All you have to do is list the items, quote the price, then wait for an email address that tells you that the item has been sold and the shipping address to send it to. A few days later, you will receive payment once they have taken a small percentage.

How much does Geartrade charge?

Geartrade handles the payment process, seller protection, and customer service all at a flat fee of 13% only when a buyer purchase your item.

How long does Geartrade return policy last?

GearTrade's return policy limits are 72 hours from receipt. The policy may be ok for clothes or shoes that are easily inspected, but problems with items like tents or sleeping pads (leaks, etc.)may not be evident until after 72 hours. In that case, you are just left with a used, defective item with cash gone. Better to look elsewhere.

Is Geartrade good for selling?

My experience selling items directly on Geartrade has been a pretty good one, quick enough if you sell the item on your own and leave Geartrade out of the process. I decided to try their consignment program to sell a bunch of items, and that was a big mistake. Way too slow even when your gear sells quickly. I had several items sell within a couple of days, but nearly a month later and I still have not been paid for a single item. Very little communication from Geartrade, like pulling teeth. If you're going to use Geartrade to sell items, list it on your own and deal directly with individual buyers.

Is Geartrade the same as eBay?

Geartrade charges a similar to EBay high sales fee without EBay’s service . Additionally they definitely are in no rush to send you your money. Since selling fees are the same as EBay, EBay gives such great support, and EBay pays fairly quickly, I see no reason to sell on this site.

Is Gear Trader a good place to buy skis?

I emailed Lauren right away and she worked as the liaison between myself and the seller. Absolutely solid customer service. It’s a great avenue to buy gear . Ask the sellers lots of questions and inspect all the pictures carefully.

How long does it take to inspect a Geartrade order?

Since Geartrade sends payment to the seller four days after delivery is confirmed, the buyer has 72 hours to inspect the item under the Buyer Inspection Guarantee. 72 hours after the order has been delivered, the buyer can no longer return an order because Geartrade has already sent payment to the seller.

Can you return a Geartrade item?

Geartrade allows returns if the item was misrepresented on the website, in size, color, or condition. If the item arrived damaged or not as described, you may return it. Once your item has been delivered, buyers have 72 hours to contact Geartrade to initiate a return.

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