Return-Policy.org

spectrum mobile return policy

by Dr. Dovie Reichel Published 2 years ago Updated 1 year ago
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You can return or exchange your Spectrum Mobile device and/or unopened accessories within 14 days from when your items shipped or were purchased from a Spectrum Mobile store. Note: If you've already activated your phone and would like to stay with Spectrum Mobile, request an exchange rather than a return.

Full Answer

How reliable is spectrum mobile?

Spectrum Mobile Review 2022

  • Spectrum Mobile Review Highlights:
  • Plans start as low as $14/month or up tp $45 for unlimited data
  • Choose from a list of compatible phones or bring your own device
  • Spectrum Mobile offers benefits like full-speed mobile hotspot data

What phones will work with Spectrum Mobile?

iPhone 13 mini 512GB

  • 5.4 inch display
  • Rear Cameras: 12MP, 12MP
  • Front Camera: 12MP
  • Apple iOS 15
  • 5G Capable
  • 512GB int. memory (useable capacity will be less)

Does spectrum sell phones?

Spectrum Mobile does sell a limited number of phones. When Spectrum initially launched in mid-summer of 2018, most available phones were high-end premium models from Apple and Samsung. Only one device under $200 was available, the LG K30.

How to pay spectrum bill by phone?

To pay Spectrum bill by calling on customer service phone number, follow these simple steps:

  • Call (833) 267-6094 from your registered phone number.
  • Follow the automated assistant’s instructions and choose your inquiry mode.
  • Then, choose your billing option from your phone.
  • Provide your payment information to pay the bill.

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Does Spectrum Mobile have a cancellation fee?

Just like Spectrum internet, cable, and voice, Spectrum Mobile is without any contract. You can cancel your subscription within 30 days. This means that you will not be required to pay an early termination fee. You still have to pay the monthly charge on your account as well as any pending device payments.

Can I return a new Mobile phone?

Phones Bought New in Person If you bought your phone from a shop in person, the store in question does NOT have to allow you to return it. However, they generally will, as long as it hasn't been too long since your purchase.

Can I cancel Spectrum Mobile?

You can choose to cancel anytime and receive a refund and/or credit, if any, within the timeframe required by law. Be sure you want to cancel; you won't be able to re-enroll the same device in the Spectrum Mobile Protection Plan after you've canceled.

Does Spectrum have a 30 day money back guarantee?

30-DAY CUSTOMER SATISFACTION GUARANTEE But if you aren't completely satisfied with our services within the first 30 days, we'll refund your money. Spectrum Business will offer customers a refund if they aren't completely satisfied with services within the first 30 days.

Can you return a mobile phone once opened?

Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.

Can I cancel my phone contract within 14 days?

If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.

What happens when you cancel Spectrum mobile?

Note: Mobile customers who disconnect all of their other Spectrum services will no longer receive a bundle discount on their Spectrum Mobile Service. If you disconnect your other Spectrum services, your WiFi speeds will be reduced, and you won't be able to add new lines of service or upgrade your device.

How hard is it to cancel Spectrum?

Call the Spectrum cancellation number at (833) 267–6094. They'll pull up your account automatically from your phone number. When they ask what you're calling about, say “service changes.” They'll run through several options like “upgrade” or “add TV” before finally offering the “remove service” option.

How do I cancel my Spectrum mobile order?

If you need to cancel your order, contact us at (833) 224-6603.

Who is eligible for Spectrum refund?

SPECTRUM REFUND POLICY/30-DAY GUARANTEE: New Customers (those who have not been Spectrum Customers for thirty (30) days prior to subscription) qualify to have subscription Service refunded/ credited if not fully satisfied with the service.

Does Spectrum have a return policy?

You can return or exchange your Spectrum Mobile device and/or unopened accessories within 14 days from when your items shipped or were purchased from a Spectrum Mobile store.

How do I get a refund from the Spectrum?

How to Request a Spectrum Refund? If you want to request a refund from Spectrum, the only way to do it is over the phone at (833) 267-6094.

How long do you have to return a phone?

You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.

Can I return my new iPhone?

For iPhone returns, you may return your undamaged iPhone with its included accessories within 14 days of purchase for a full refund.

Can you return an iPhone after opening it?

iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).

Can you return a phone if you don't like it Samsung?

We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).

Returns

At Spectrum, we stand behind the quality of our products. Customer satisfaction is our number one priority. If you are not completely satisfied with your order, you may return the product (s) for a full refund or replacement. Spectrum product must be returned to the original place of purchase.

Return Instructions

Please contact our Customer Service Department at 1-800-878-3536 during the hours of 8:00 AM through 5:00 PM EST to obtain a Return Authorization Number (RTA) and our shipping address.

The Ins and Outs of Returning Spectrum Equipment

Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. Depending on the equipment you want to return, Spectrum has different deadlines:

How To Return Spectrum Equipment During COVID-19

Do you want to know if Spectrum has established any special return policy during the pandemic? Know that the store offers customers who are in quarantine or self-isolation an extended 60-day period for returning equipment. You’ll need a doctor’s clearance to drop off your items at a UPS or Spectrum store.

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How to return a FedEx box?

Select that button and follow the steps for completing a phone return. You can either drop off the box at a FedEx Office shipping center or schedule a FedEx pickup by calling 1-800-GO-FEDEX. Select the option "I'm using a label," then follow the rest of the prompts to schedule. Other returns.

How long do you have to return a Samsung Galaxy S3?

You have 14 days from when your device was shipped (or purchased in a retail store) to initiate a return or exchange. The device must be activated before being returned. For accessories, you have 30 days to initiate a return or exchange.

Where to drop off FedEx boxes?

Drop off the box at a FedEx Office shipping center. You can also schedule a FedEx pickup by calling 1-800-GO-FEDEX and selecting the option "I'm using a label," then following the rest of the prompts. NOTE: If you don’t have the original box, you can use your own, as long as you seal it with shipping-strength tape.

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