The Extra-Fine Print
- Returns are only allowed in the contiguous United States. ...
- Only one return is allowed per household, so if you buy more than one GhostBed mattress, you won’t be able to return more than one.
- Any free gifts, such as free GhostBed pillows, must be either mailed back at the purchaser’s expense or paid for at a discounted rate.
Full Answer
How do I Return my ghostbed?
If you’ve tried out your GhostBed mattress for at least 30 days and decided the comfort or feel isn’t quite right, you can start the return process by getting in touch here. Can I return my GhostBed before I've had it 30 days? We ask that you give your GhostBed a solid 30-day try before initiating a return.
What is the warranty on your ghostbed?
Your GhostBed comes with an industry-leading 25-year warranty with proof of purchase from the official GhostBed website or an authorized retailer. IS THERE A WEIGHT LIMIT FOR THE GHOSTBED LUXE?
Can you return a ghostbed mattress topper?
But if you usually sync your two mattresses to act like a typical king-size bed, purchasing a king-size topper can bridge the inner gap, if that’s what you prefer. IS THE GHOSTBED MATTRESS TOPPER RETURNABLE? Because the mattress topper is considered a personal use item, it cannot be returned.
What happens if I have a problem with my ghostbed?
If the dealer determines that a warranty problem exists, GhostBed will either replace or authorize the dealer to repair the defective product. GhostBed reserves the right to decide the appropriate solution. If it is necessary to return the product to the factory, packaging and freight costs will be the responsibility of the consumer.
What is GhostBed return policy?
It must be received no later than 30 days after your 101-Night trial has expired, or the ability to return and secure your refund will NOT be honored. It is the responsibility of the customer to forward the donation receipt back to us. The sleep trial is a comfort sleep trial only for the GhostBed mattresses.
How do I return a GhostBed pillow?
If after you have tried the pillow for 30 nights, you are not completely satisfied you can return it to us, at your expense, for a complete refund. Please contact us at sleep@ghostbed.com or call 1-855-855-4499 and we will process your request immediately.
How much does it cost to return a mattress?
Mattress Firm Return Policy An $80-$100 delivery fee will be charged, and you won't get back the full price of the mattress. You'll lose 10% due to a restocking fee. The remaining amount will be used to exchange for a new mattress. If you choose to return your mattress, you'll also pay $80-$100 for delivery.
Do ghost beds sag?
Memory foam mattresses (like our GhostBed Classic) and beds containing latex layers (like our GhostBed Natural) will generally take longer to sag than spring mattresses.
Does GhostBed have free returns?
GhostBed promises that customers can try a mattress for up to 101 days — three months — and return it "hassle-free" if not satisfied.
How do I return a bed?
3:406:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn this case most mattress companies will actually require you to take the used mattress to aMoreIn this case most mattress companies will actually require you to take the used mattress to a donation center yourself. And then provide a donation receipt in order to get your full refund.
What are my rights to return a mattress?
Returning a mattress bought in store. No matter how uncomfortable it is, if a mattress bought in a physical shop is not actually faulty or damaged, you can only return it if the retailer has a returns policy – which isn't a legal requirement.
Can you return a mattress after you buy it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
How many days do you have to return a mattress?
It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period.
Are ghost beds good quality?
Overall Rating. The GhostBed is a bed-in-a-box that comes with higher quality materials and is lower priced. This may be one of the best values on the market and, if you are a stomach sleeper or hot sleeper, it could be a good choice for you.
Do ghost beds smell?
The GhostBed is no exception. Expect strong off-gassing smells for a bit after you remove the mattress from its shipping box. These odors may take up to a week to fully dissipate. Even then, the foam may continue to emit a faint yet noticeable chemical smell.
Is GhostBed soft or firm?
medium-firmThe GhostBed is a medium-firm bed that should suit a variety of sleepers. It uses a combination of latex and gel memory foam for a one-two punch of pressure relief and support.
How long does it take to get a refund from GhostBed?
For over 30 days I have been emailing GhostBed customer service about my refund and the responses that I received back were - that it takes 15 days or longer for a refund, so just wait.
How do you contact Ghostbeds?
You may contact GhostBed's Customer Service Team by calling (954) 371-2004 or emailing at sleep@ghostbed.com.
Is GhostBed made in Canada?
All of our mattresses are built in Canada by Nature's Sleep, a company that's been around for 20+ years.
Where is GhostBed manufactured?
the United StatesGhostBed mattresses are proudly manufactured in the United States. We make shopping easy with our hassle-free online shop and FREE nationwide shipping.
How long does it take to get a refund for Ghost Bed?
It must be received no later than 30 days after your 101-Night trial has expired, or the ability to return and secure your refund will NOT be honored. It is the responsibility of the customer to forward the donation receipt back to us. The sleep trial is a comfort sleep trial only for the GhostBed mattresses.
What is Ghost Bed 101 Night Sleep Trial?
The GhostBed 101-Night Sleep Trial is designed to give you the time, comfort, ease and privacy to sleep on your new mattress and discover all of the amazing features and benefits that inspired you to purchase it.
What is a sleep trial on Ghostbed?
The sleep trial is a comfort sleep trial and only applies to the GhostBed mattress. It does NOT apply to errors in ordering, size issues, changes in circumstances, buyers remorse etc. Your account will be notated and your sleep trial will be voided if any non-returnable reason has been given.
When will referral commissions be paid?
Referral commissions will be paid after the customer has successfully kept the mattress past the 101 day mark and it is an otherwise uncontested transaction. Only applicable to orders containing a mattress.
Can Ghostbed be returned?
Note: After your 101-Night Sleep Trial, your GhostBed cannot be returned.
Can I return a Bitcoin order?
All orders fully paid by Bitcoin are final and cannot be returned for Bitcoin or hard currency. All returns will be made in the form of store credit and must still follow our return policy.
Is mattress recycling refundable?
mattressrecyclingcouncil.org. Recycling fees are NOT refundable.
What is a ghost pillow?
The GhostPillow is primarily made of aerated gel memory foam, which is more contouring and a bit firmer than a traditional down or faux down pillow. This makes it ideal for back and side sleepers, as it helps to distribute the weight of your head and neck evenly. The aerated gel material also helps keep you cool.
When will California pickup mattresses?
Pursuant to California law, effective January 1st, 2021 California residents who have purchased a mattress can request a pickup of their existing mattress without an increase in delivery charge. The mattress (s) must be in sanitary condition, free of stains, etc., and will be picked up within 30 days.
Can 2 people sleep on a full mattress?
Yes, 2 people can fit on a full mattress—but it’s not ideal. The width of a full mattress is 54 inches, which means each person would get 27 inches of space. If you’re OK with getting cozy, it can work! If you prefer to stretch out, however, you may want to go with a larger mattress size. TWIN VS.
Does Ghostbed have an extended warranty?
This fully covers parts, labor and freight expenses. The extended warranty can only be added at the time of purchase. Download the extended adjustable base warranty here.
Can you vacuum a mattress?
You can vacuum the mattress to get rid of surface dirt, dust, lint and more. You can also spot clean the mattress (as well as the cover) to address stains. After cleaning, we recommend placing your mattress outside in the sunshine to let nature help out!
How does a Ghostbed Luxe mattress feel?
Certain material in your new GhostBed Luxe mattress is temperature sensitive material; therefore the ambient room temperature may affect the mattress feel. Very warm or humid weather may make the mattress feel extra soft, while very cold weather may render the mattress somewhat firmer. A bedroom temperature between 65° – 75° Fahrenheit will generate the proper feel. Your mattress is new and it may take some time for you to get comfortable with its new feel. After a reasonable amount of “break-in” time, if you are still not as comfortable as you would like, try adding or removing a conventional mattress pad, this may alter the feel slightly and give you just the comfort level you are looking for.
How warm is a Ghostbed Flex mattress?
A bedroom temperature between 65° – 75° Fahrenheit will generate the proper feel. Your mattress is new and it may take some time for you to get comfortable with its new feel. After a reasonable amount of “break-in” time, if you are still not as comfortable as you would like, try adding or removing a conventional mattress pad, this may alter the feel slightly and give you just the comfort level you are looking for.
What is Ghostbed mattress protector?
GhostBed Mattress Protector is for residential use only. GhostBed will replace GhostBed Mattress Protector to the original end-user purchaser if the laminate or fabric of the Product fails due to faulty workmanship or structural defects in the course of normal usage subject to the limitations and conditions described in this warrant y. A failure is defined as any food or beverage normally consumed by a human or any human or pet bodily fluid which, in less than 30 minutes, penetrates the GhostBed protector and reaches the mattress surface.
How long is a mattress cover warranty?
The outer mattress cover is warranted for one (1) year from the date of original purchase against faults in material or workmanship. If the mattress, foundation, or cover is physically abused, damaged, soiled, burned, cut or torn, this warranty is void.
Is Ghostbed warranty void?
If the mattress, foundation, or cover is physically abused, damaged, soiled, burned, cut or torn, this warranty is void. This warranty is valid only for the original purchaser of the product. An original purchaser is one who purchased the product directly from GhostBed, Inc. or an authorized dealer of GhostBed, Inc.
Is Ghostbed Luxe covered by Nature's Sleep?
Your new GhostBed Luxe mattress is covered by an industry-leading 25-year warranty by Nature’s Sleep, a company that has been in the sleep industry for more than 15 years. GhostBed, Inc. will repair or replace any GhostBed Luxe mattress from the original owner should it be defective due to faulty workmanship or structural defects, at our option and subject to the limitations and conditions described in this warranty.
Does the mattress protector warranty cover soiling?
This warranty covers isolated stain removal only and not general soiling. General soiling is defined as gradual buildup of dirt, dust, body oils, and perspiration, which cannot be attributed to a single occurrence.
What is a Ghostbed Mattress?
A bed mattress may appear like a piece of furniture, however it is as vital as any other element of your bed room. This suggests that you need to make sure you are investing in the right one for the best sleep experience.
How the Ghost Bed Compares to Other Mattresses in the Market
Mattresses are thought about to be among the most essential investments when it pertains to sleep. It is very important to ensure that the bed mattress benefits your back, your spine, and helps you delight in deep sleep.
How We Tested and Reviewed the Ghost Bed
In this post, we will examine the GhostBed and see how well it measures up to its claims. In order to do so, we will require to take a look at the different parts of this mattress and discuss how it carries out in each area.
Why You Should Buy a Ghostbed Now!
keywords: why purchase a ghost bed, when ought to i purchase a brand-new bed mattress
How does it compare to other bed mattress
Blog about how Ghostbed mattress compare to other mattresses and what are Ghostbed benefits.
Pricing and ordering info
The Ghostbed bed mattress is readily available in Twin, Twin XL, Full, Queen, King and California King sizes. The overall price of the bed mattress depends upon the size that you choose. The company does not provide split king or split California king bed mattress.
When did Ghostbed BBB file open?
GhostBed BBB Complaints and Reviews. The BBB file was opened on June 3, 2020. This is five years after the company started so I am guessing their customers were happy until recently. So I would guess that there have been major changes at the company to go from smooth sailing to… well, judge for yourself.
What is the cheapest organic mattress?
The top selling cheapest organic mattress includes Avocado Green, Eco Terra, Awara, Savvy Rest, and Saatva, and Birch. Finding an affordable and organic mattress that promises a good night's sleep... Continue Reading.
How many mattresses did Consumer Reports test?
Consumer Reports tested three mattresses and I will discuss the highlights as well as the customer reviews and complaints. Remember that Consumer Reports only rate the product, not the company.
Does Ghostbed Luxe look like photos?
1. “The Ghostbed Luxe does not look like the photos, and it is uncomfortable. I have tried to return the product (they have a no questions asked return policy), and they have not responded. I’ve called numerous times (automated system hangs up on you, no one every answers).
