Return-Policy.org

shein's return policy

by Ms. Sandrine Vandervort Published 3 years ago Updated 2 years ago
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1. You have a max of 45 days to make returns. You must send back and postmark your return packages within 45 days after the purchase date. No returns made after 45 days from the purchase date will be accepted.

Does Shein have free returns?

The first return label in your order is free. If you later decide to return additional items from the same order, we will deduct £ 2.50 from your refund. You can either use the provided return label or the QR code. (The size of the return label should be 100x150 mm) How do I make a return? 1. Sign into your SHEIN account. 2.

Does Shein have free return?

Shein has a very good return policy. You can make returns up to 45 days after making your purchase. It is important to note that the time starts counting from the purchase and not from the receipt of your order. The money refund will be made 10 days after Shein receives your package.

Does Shein accept returns?

You can exchange one item for another one within 40 days of the delivery date. Your item must be in the original packaging with the original receipt and all tags. Shein does not accept returns on any item that is worn, used, damaged, or washed.

How to contact Shein customer service quickly?

How to contact Shein customer support?

  1. Visit Shein “Customer Service” page. If you are in the web browser, you can find the “Customer Service” page option at the top right section of their website.
  2. Select your concern. Once you are on the customer support page, you will see a couple of options to find your concern on the right side of your screen.
  3. Click “Contact Agent” option. ...

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Does Shein Accept Returns After 30 Days?

Yes, Shein accepts returns up to 45 days after purchase. This includes processing and shipping time, so your returned item must be postmarked no la...

What Items Cannot Be Returned to Shein?

You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. Shein does not accept returns for bodys...

Does Shein Have Free Returns?

Yes, the first return on your order is free. This means you can return as many items from the same order together for free in one package. Refunds...

How long does it take to return a Shein product?

The period for return – 45 days. If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place a return request. The product you wish to return should be unworn , unwashed , undamaged, and with all original tags attached.

How long does it take to get a refund from Shein?

On average, Shein takes 7 days to process your return and issue refunds upon receipt of your package. The refund amount will be credited to the original source of payment or to your Shein wallet.

What is Shein clothing?

Shein is a clothing company which mainly target women customers but they provide men and children apparels also. This shopping website gets mixed reviews from the consumers; some customers are satisfied while some are not.

How many followers does Shein have on Instagram?

Fun Fact: Do you know that Shein has 8M + followers on Instagram? It is an international B2C e-commerce platform with operation in over 220 countries around the world.

How long does it take for Sprint to refund?

It takes the company 10–14 days to refund the amount back to your account. Sprint will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. You’ll get the refund in cash up to $175 if you return your product at their retail store.

How long does Sprint take to return a phone?

The period for return – 30 days. Sprint has a very simple and convenient return policy. The company has 30 days 100% satisfaction guarantee, meaning that if you are not satisfied with your device within 30 days period, you can return the product conveniently to the company by online or offline mode.

How long do you have to wait to return a purchase on Black Friday?

Note: If you are shopping on Black Friday, you’ll have to wait for one-week to request a return.

How to cancel a Shein return?

If you need to cancel a return, and haven’t mailed it back yet, you can simply contact SHEIN customer service and they can help you out.

How long does it take to return a Shein product?

Shein gives you exactly 45 days after your “date of purchase” to initiate a return.

Does Shein have a receipt?

Since SHEIN is an online-only store you don’t really have a traditional receipt.

Can you use your own shipping method on Shein?

SHEIN will also let you use your own shipping method at your own cost if you’d rather make your return that way.

Can you return a clearance item?

Unless the “On Sale” or “Clearance” item is marked online as “non-returnable” you can return it without a problem.

Can you keep a Shein order?

I have it on good authority that if your order reaches a minimum threshold, SHEIN will often tell you to keep the item and still refund you.

How long does it take to contact Shein?

3. If you receive a damaged/defective item, please contact SHEIN Customer Service within 24 hours of receipt.

Can you return lingerie to mermaids?

2. The following items cannot be returned or exchanged: bodysuits, lingerie,jewellery, beauty , underwear, Event & Party Supplies ,DIY Supplies ,Pet Supplies and accessories (except scarves, bags, and mermaid blankets). We cannot offer refunds on cosmetic if the hygiene seal has been broken.

How to return a Shein item?

1.Sign into your SHEIN account. 2.Find the order in My Orders , click the "Return Item" button. 3.Select the item (s) you would like to return, indicate the reason, then submit. 4.Select the return method and refund method, then please pack the item (s) to be returned with the original packaging.

How long does it take to get a refund from Shein?

Your request will be processed within 5 business days after we receive your return. The refund will be issued to your SHEIN Wallet or the original payment account as per your request.

Can you return items with non-returnable marks?

3. Items with non-returnable marks and free gifts cannot be returned.

How to return a Shein package?

1.Sign into your SHEIN account. 2.Find the order in "My Orders", click the "Return Item" button. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . 4.Print the return label and securely tape it on the outside of your return package.

How long does it take to get a refund from Shein?

1.Refunds will be processed within 7 days after we receive your package. You can choose whether the refund will be made to your SHEIN Wallet or your original form of payment. 2.We will NOT be including the original shipping fee and shipping insurance because they are non-refundable.

Can you return items that are unworn?

1.You can only return items that are unworn, unwashed, undamaged, have the original tags attached and the original packaging.

Can you return items with non-returnable marks?

3.Items with non-returnable marks and free gifts cannot be returned.

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