Return-Policy.org

glasses.com return policy

by Dr. Roselyn Ullrich II Published 2 years ago Updated 1 year ago
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Can you return prescription glasses to glasses com?

Returns can be initiated within 60 days of receiving your product. To return your Ray-Ban Stories please complete the following steps: 1. Contact Customer Care by phone at 1-800-GLASSES (800-452-7737) and they will assess the status of the glasses and arrange the return for you.

Is there a return policy on glasses?

If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.

How do I get a refund from glasses?

0:061:01How To Return Glasses? | GlassesUSA.com - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days forMoreAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days for the credit to appear in your bank.

Can prescription lenses be returned?

All products except custom prescription eyewear can be returned in store. Refunds normally take 5 working days but may take longer depending on your bank.

Can I cancel my prescription glasses?

You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.

Can you return unopened contact lenses?

With all the tips and tricks floating around about how to handle your contacts, one that might often get overlooked is, “Can I return my contacts?” The answer is more than a simple yes or no. Each retail company has its own return policy, with most requiring that unused or defective lenses be returned within 30 days.

What do I do if my glasses prescription is wrong?

2:033:19How do You Know Your Glasses Prescription is Wrong? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you're going from a regular prescription to bifocal trifocal or progressive lenses. Especially ifMoreIf you're going from a regular prescription to bifocal trifocal or progressive lenses. Especially if the prescription. Only changes in one eye. So how do you know that these issues are caused by a

How can you tell if your glasses prescription is wrong?

If you experience any of these symptoms for an extended period of time, after the adjustment period, your prescription may be incorrect:Extreme blurring of vision.Lack of focus.Poor vision when one eye is closed.Excessive eye strain.Headaches or dizziness.Vertigo or nausea, unrelated to a medical condition.

Can you change the color of your glasses frames?

You can paint your eyeglass frames. For people who wear glasses, the reflection in the mirror can get a bit monotonous. You can change up your other accessories daily, but your specs are always the same, which is why people who wear glasses may start thinking about painting their frames.

What happens if you hate your new glasses?

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

What happens if I don't like my new glasses?

Get a Better Pair for You Some retailers have a 30-day return or refund policy if you do not like how your glasses fit. Eye doctors may have similar policies if you want to get a replacement or refund due to an incorrect eyeglass prescription.

Why do my glasses make everything look curved?

This is a fairly common occurrence that can be a result of the adjustment period as your eyes get used to the new prescription. This type of peripheral vision distortion can often occur if the new glasses are of a higher prescription or the frames are larger than what you are used to.

Does Walmart have a return policy on prescription glasses?

Walmart Vision Centers return policies Frames and lenses purchased in a store have a 60-day return window. You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam.

Can I return prescription glasses to target?

You can also return prescription glasses within 90 days of purchase for a full refund or exchange. To return items in-store at Target, you need the original receipt issued at purchase.

Can you return prescription glasses Costco?

According to Costco, their policy is that they are unable to accept returns or exchanges on prescription glasses or sunglasses purchased from their optical department as with other personalized items. The exception to this is if they have made an error with your prescription.

Does Walmart have a warranty on glasses?

If your Walmart eyeglasses have any scratches or fall apart, you can bring them to a Vision Center for repair and claim your warranty. Here is how to do it: Click on the Vision Center Locator to find the Centers near you. Select the nearest Vision Center and find its contact details.

Glasses Frames

Returns: If for any reason you are not completely satisfied with your frames, you may return them, but you must return them within 30 days for a full refund.

Custom Lenses

Perfect Lenses Guarantee: If your lenses are not made perfectly to the prescription you give us, we will remake the lens at no cost to you (one-time free redo). Frame with lenses return: If you order frames with custom lenses, and you want to return the frames and lenses for any reason, we offer a full refund on the frame and a 50% refund on the lenses..

Sunglasses and Reading Glasses

Reading glasses, and sunglasses which include dark lenses that come directly from the manufacturer both carry the same return policy as glasses frames.

How to return glasses to USA?

1. Go to the returns form page on the GlassesUSA.com website. 2. Fill in the order ID and the email address you used when ordering the glasses. 3. Print the prepaid return shipping label and put it on the envelope containing the glasses you’re returning. You’re done.

How long does it take for a refund to be processed?

Refunds normally take 10-14 days to be processed. You’ll be able to see the refund on your card statement depending on your method of payment. If you paid with a credit card, it might only appear on your card statement in your next billing cycle.

How long do you have to return eyeglasses after delivery?

However, if you are not completely satisfied with your eyeglasses within the first 14 days after delivery (for contact lenses, 30 days), you are entitled to a refund, product exchange, or a 100% store credit. No questions asked and hassle-free. How to Return Your Glasses. 01:00.

How long do you have to return glasses?

You can return your glasses no questions asked and hassle-free for any reason within 14 days of receipt. You can also get our 20/20 enhanced coverage for one year, which includes prescription changes, repairs and damage from normal wear & tear.

How Does the GlassesUSA.com Return Policy Work?

GlassesUSA.com offers a no-questions-asked, free returns policy. You can return any item you purchased as long as you initiate the process within the specified time frame:

Return Methods for GlassesUSA.com Products

GlassesUSA.com doesn’t give you many options when it comes to starting the return process. You can initiate a return in the following ways:

Where Does GlassesUSA.com Receive Returns?

The address to which you must ship your return depends on your location. After you initiate the return process with GlassesUSA.com, they will send you a shipping label with an address specific to your region.

Can You Return Multiple Products in One Order?

Yes, GlassesUSA.com allows returns of multiple items at once. You can ship all glasses and/or contact lenses you are returning in the same package.

How To Check the Return Status

If you’ve already sent your items back to GlassesUSA.com and haven’t heard from the customer service team yet, you can verify the status of your return with USPS. Input your tracking number on their website to confirm whether your return is still in transit or has been delivered.

Are Any GlassesUSA.com Products Non-Returnable?

While you can return glasses and unused contact lenses within specified timeframes, you cannot return used contact lenses. Any contact lenses you wish to send back to GlassesUSA.com must be in their original, sealed packaging.

How Long Does It Take To Process Refunds?

The refund process lasts 10–14 days. That timeframe may change depending on the method of payment on the original order. If you paid by credit card, the refund may appear on the following month’s statement.

RETURN POLICY

At GlassesEtc.com, we want you to be completely satisfied with your purchase. That's why unlike other websites, we allow our customers to purchase up to three sunglasses/eyeglasses to try on for color/fit.

EXCHANGE POLICY

Customers can receive a one time free exchange on up to 3 frames or 6 month store credit (if returned within 30 days of delivery) when returned with the designer case and in condition for resale (and after receiving an RA number via phone/email/chat). Exchanges may be made for a different style, size or color.

PRESCRIPTION ORDERS

We encourage our customers to try on frames for fit and style.

WARRANTY

The manufacturer warranty expires 365 days from date of purchase (customer must pay for return postage, plus $19.95 for S&H)

NO REFUNDS

Still have questions about our Return Policy? Please e-mail us at Help@GlassesEtc.com.

How long does it take for overnight glasses to be refunded?

If the product is lost in transit, Overnight Glasses will issue you a full refund or an immediate replacement. please wait at least 14 days after receiving a shipment confirmation email before contacting us regarding domestic shipment and 21 days for international shipment.

What to do if you are not satisfied with your glasses?

Not satisfied with the quality of your eyewear? For any reason whatsoever, if you are not satisfied with your new glasses, you are entitled for a replacement of equal cost or a full refund of your frame and lenses. Please report any issues within 7 days of receiving of your new glasses.

Do overnight glasses require a scanned copy?

Overnight Glasses may ask you to send a scanned copy of your prescription or a digital picture of the product, in order to resolve any issue in the best possible manner. Before a replacement or refund is issued, Overnight Glasses must receive your original frame.

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