HOW TO RETURN YOUR GLASSES:
- Contact our Customer Service Department at service@glassesshop.com to approve the return.
- All returns must be returned in their unworn, original, condition, in the original case include an eyeglass case and lens cleaning cloth. ...
- We recommend shipping your return by a traceable method. ...
Full Answer
What is the return policy for glasses frames?
Let everyone see your story. • FULL refunds on glasses frames and sunglasses. Returns: If for any reason you are not completely satisfied with your frames, you may return them in their original perfect condition, but you must return them within 30 days for a full refund.
How do I return my eyeglasses?
However, if you are not completely satisfied with your eyeglasses within the first 14 days after delivery (for contact lenses, 30 days), you are entitled to a refund, product exchange, or a 100% store credit. No questions asked and hassle-free. 1. Go to the returns form page on the GlassesUSA.com website. 2.
Can I return my glasses and/or contact lenses in the same package?
You can ship all glasses and/or contact lenses you are returning in the same package. If you’ve already sent your items back to GlassesUSA.com and haven’t heard from the customer service team yet, you can verify the status of your return with USPS.
How long does it take to get a refund for glasses?
After filling out our Returns form, you can drop the glasses at any USPS drop box. How long does it take to see a refund on my card? Refunds normally take 10-14 days to be processed. You’ll be able to see the refund on your card statement depending on your method of payment.
Is there a return policy on glasses?
If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.
Can you return prescription glasses to glasses com?
Returns can be initiated within 60 days of receiving your product. To return your Ray-Ban Stories please complete the following steps: 1. Contact Customer Care by phone at 1-800-GLASSES (800-452-7737) and they will assess the status of the glasses and arrange the return for you.
How do I get a refund from glasses?
0:061:01How To Return Glasses? | GlassesUSA.com - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days forMoreAnd place the label on the envelope. Then ship the glasses back to us it may take up to 30 days for the credit to appear in your bank.
Can prescription lenses be returned?
All products except custom prescription eyewear can be returned in store. Refunds normally take 5 working days but may take longer depending on your bank.
Can I return my glasses if I don't like them?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
Are glasses from glasses .com good?
At the time of publishing, Glasses.com does not have accreditation from the Better Business Bureau, which gives the company an F grade, and customers rate it at 1.2 stars out of 5 on the bureau's website. Reviewers on Trustpilot give the company 1.5 stars out of 5.
Can I cancel my prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
What do I do if my glasses prescription is wrong?
2:033:19How do You Know Your Glasses Prescription is Wrong? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you're going from a regular prescription to bifocal trifocal or progressive lenses. Especially ifMoreIf you're going from a regular prescription to bifocal trifocal or progressive lenses. Especially if the prescription. Only changes in one eye. So how do you know that these issues are caused by a
Can you change the color of your glasses frames?
You can paint your eyeglass frames. For people who wear glasses, the reflection in the mirror can get a bit monotonous. You can change up your other accessories daily, but your specs are always the same, which is why people who wear glasses may start thinking about painting their frames.
Why do I see blurry with my new glasses?
Until you adjust to your new prescription glasses, it might appear that your new glasses don't correct your vision as well as your old pair. This is completely normal. Most people find that it can take anywhere from 5 minutes to a few days to adjust to their new prescription glasses.
How do I know if my glasses prescription is wrong?
Stare straight ahead with the other eye. Is your vision hazy or blurred? Repeat with the other eye. A cloudy or blurred vision in one eye, while the other is closed is a sure sign that the power of your glasses or lenses is incorrect.
Why do my glasses make everything look curved?
This is a fairly common occurrence that can be a result of the adjustment period as your eyes get used to the new prescription. This type of peripheral vision distortion can often occur if the new glasses are of a higher prescription or the frames are larger than what you are used to.
Can you change prescription glasses lens?
Typically, optical shops will replace the lenses for you if your frames are in good condition and the shape of the lenses isn't too complicated. Other options include online retailers Lensabl and EyeglassX, which specialize in prescription lenses for existing glasses.
Why are my new prescription glasses blurry?
Both your eyes and brain need time adjusting to prescription glasses. Some people adjust to this change in a matter of days while others may take weeks to adapt. When it's new glasses causing blurry vision or a new prescription number in old lenses, you have to give yourself time to adjust.
Can I return prescription glasses to target?
You can also return prescription glasses within 90 days of purchase for a full refund or exchange. To return items in-store at Target, you need the original receipt issued at purchase.
Does Glassesshop com take insurance?
Yes, as long as your FSA or HSA card is affiliated with a major credit card.
Glasses Frames
Returns: If for any reason you are not completely satisfied with your frames, you may return them, but you must return them within 30 days for a full refund.
Custom Lenses
Perfect Lenses Guarantee: If your lenses are not made perfectly to the prescription you give us, we will remake the lens at no cost to you (one-time free redo). Frame with lenses return: If you order frames with custom lenses, and you want to return the frames and lenses for any reason, we offer a full refund on the frame and a 50% refund on the lenses..
Sunglasses and Reading Glasses
Reading glasses, and sunglasses which include dark lenses that come directly from the manufacturer both carry the same return policy as glasses frames.
How long do you have to return glasses?
You can return your glasses no questions asked and hassle-free for any reason within 14 days of receipt. You can also get our 20/20 enhanced coverage for one year, which includes prescription changes, repairs and damage from normal wear & tear.
How to return glasses to USA?
1. Go to the returns form page on the GlassesUSA.com website. 2. Fill in the order ID and the email address you used when ordering the glasses. 3. Print the prepaid return shipping label and put it on the envelope containing the glasses you’re returning. You’re done.
How long does it take for a refund to be processed?
Refunds normally take 10-14 days to be processed. You’ll be able to see the refund on your card statement depending on your method of payment. If you paid with a credit card, it might only appear on your card statement in your next billing cycle.
How long do you have to return eyeglasses after delivery?
However, if you are not completely satisfied with your eyeglasses within the first 14 days after delivery (for contact lenses, 30 days), you are entitled to a refund, product exchange, or a 100% store credit. No questions asked and hassle-free. How to Return Your Glasses. 01:00.
How long does it take for a store credit to show up on eBay?
Your store credit will be sent to you via email up to 30 days from processing your returned item. It may take up to 7 business days to show in your inbox.
Do you need a shipping label?
You don't need to. Your shipping label includes all the necessary details. All you need to do is paste it on your package and drop it in the nearest drop box.
Where Does GlassesUSA.com Receive Returns?
After you initiate the return process with GlassesUSA.com, they will send you a shipping label with an address specific to your region.
How Long Does It Take To Process Refunds?
The refund process lasts 10–14 days. That timeframe may change depending on the method of payment on the original order. If you paid by credit card, the refund may appear on the following month’s statement.
How Long Does It Take To Receive Store Credit?
You will receive store credit up to 30 days from the return approval. Store credit will be emailed to you and may take an additional seven days to show up in your inbox.
What to do if you lose your tracking number?
If you lose your tracking number, don’t worry—you can email the company directly to get a copy.
Can you return glasses USA?
GlassesUSA.com offers a no-questions-asked, free returns policy. You can return any item you purchased as long as you initiate the process within the specified time frame:
Are Any GlassesUSA.com Products Non-Returnable?
While you can return glasses and unused contact lenses within specified timeframes, you cannot return used contact lenses. Any contact lenses you wish to send back to GlassesUSA.com must be in their original, sealed packaging.
How can I place a replacement or return order?
Please contact our customer service representative through email or live chat for the replacement and return process. Make sure you have your name and order number ready. We will email you the USPS shipping label. Please print the shipping label and return your product at local post office.
Can I make changes to my order?
Yes, you will need to contact our customer service representative to process your previous order or place a new order.
How much is the return fee for eyebucks?
If returning a "Home Try-On" order, the $9.95 fee charged is only refundable in eyebucks which can be used toward a future order of frames and lenses.
How is warranty determined?
Warranty type will be determined by the date of postmark. All Refunds/Credits will be issued on date of receipt. Returned items must be in original condition in the hard case you received from us. However you may keep any accessories as our free gift.
Is Eyebucks refunded?
Once used, EyeBucks are non-refundable. After the initial 30 day period, on any order, your order is refundable in store credit only. On “Re-Lens” orders using a rimless frame, the custom drilling and mounting fees cannot be refunded. If returning a re-lens order, the Re-Lens Handling fee is non-refundable.
Can you return Eyebucks for a refund?
However you may keep any accessories as our free gift. If returning one pair from a buy one get one promotion, the discounted pair is eligible for a full refund or credit. If returning only the full price item we will deduct the amount discounted when issuing a refund or credit. Once used, EyeBucks are non-refundable.
