What is goat clean’s return policy?
This is why we offer returns on all GOAT Clean purchases. You have 3 days to request a return from the date you receive your GOAT Clean purchases. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you. This refund will be issued in the form of GOAT credit to use on future purchases.
How do I request a refund on my goat order?
To initiate a return, tap “Request Return” in the GOAT app when you receive your package or contact us here. Once we receive your return, the item(s) will be evaluated before your refund is made. Once we receive your return, the item(s) will be evaluated before your refund is made.
How do I Have my Goat storage items shipped back to me?
You can have your GOAT Storage items shipped back to you through the app by going to the Profile tab and tapping the Ship button. Once the items ship, you will be charged a fee.
Can I use goat credit instead of a refund?
A GOAT support specialist may offer GOAT Credit available for immediate use in lieu of a refund. In the event a buyer accepts GOAT Credit in place of a full or partial refund, the GOAT Credit will reflect the full price of the purchased item, minus the shipping costs.
Can you return through goat?
You have 3 days to request a return from the date you receive your GOAT Clean purchases. Once we process your return, we will refund you for the amount you paid, less the shipping costs to and from you. This refund will be issued in the form of GOAT credit to use on future purchases.
Does goat accept returns on used shoes?
We do not issue refunds or accept returns or exchanges on special items (e.g., Vintage, Sample, ID, Custom, Defect, Pre-Release), any used items, any GOAT Storage items, any items listed as "Final Sale" on the checkout page, or any items shipped to a freight forwarder or a delivery address in the People's Republic of ...
Does GOAT sell used sneakers?
After announcing its partnership with Flight Club to become "the world's largest sneaker marketplace" in February, GOAT has just introduced a new program called GOAT Clean, offering used shoes that are professionally cleaned, graded and photographed.
Does GOAT sell fake shoes?
How does GOAT authenticate goods? GOAT offers a strict authentication policy meaning that it's virtually impossible for fake sneakers to make it through onto the marketplace.
Does GOAT clean your shoes?
GOAT, considered to be the largest marketplace for buying and selling sneakers has just introduced GOAT Clean. For the newest initiative, all customers have to do is visit the GOAT Clean site, which is currently in beta, and shop over 100 different styles at 20-50% off their resale prices.
Can you return shoes on StockX if they don't fit?
Unfortunately, this isn't an option. StockX, as the company explains, operates on a live market and, due to its anonymous nature, they can't offer exchanges, refunds, or swaps. Yes, that's right – if you ordered the wrong size, you won't be able to swap it for another one.
How long does it take to return a goat?
You have to initiate a return to GOAT within three days of receiving your item (s). Once you get the return label, you must ship the items back in no more than three days. The products must:
What happens if goat doesn't approve return?
If GOAT doesn’t approve your return, you will get an email notifying you about their decision. Even if your return can’t be processed, here’s what you can do with the items:
Is it safe to buy with GOAT?
We aim to be the most trusted marketplace for sneakers, apparel, and accessories. That’s why, if a purchased item does not ultimately meet our standards, we can offer you support through our Buyer Protection Policy.
In which situations does the Buyer Protection Policy apply?
The Buyer Protection Policy ensures coverage for you, the buyer, in the event your item is:
What happens once I submit my request to GOAT?
Once your claim is submitted, a GOAT support specialist will follow up within one to two business days.
Does the Buyer Protection Policy cover all shipping methods?
GOAT’s extensive product offering is made possible by utilizing several different selling methods. These methods include:
How do you ensure shipping directly from sellers is safe?
The reviews you provide after accepting your order are important to us and our community of sellers as they help to create a safe and secure shopping network. By consistently providing feedback on your purchases, we are able to improve your experience and help our sellers continue to meet our quality standards.
What does the Buyer Protection Policy mean for me, the seller?
In the event your sold item falls within one of the categories outlined in the Buyer Protection Policy, you may experience one, or more, of the following:
Can a buyer review affect my seller standing?
We take shipping directly from sellers extremely seriously. We are always striving to create a positive experience and reviews enable us to build a safe and trusted selling community. Poor buyer reviews may cause us to evaluate your selling account, while positive buyer feedback can benefit your overall seller standing.
Currency
Risk of Loss
Pricing, Availability and Sales Taxes and Duties
Payment Methods
Shipping, Contact, Billing and Payment Information
Shipping
Order Review
Order Cancellation
- We reserve the right to cancel orders in our sole discretion. For sneakers, you may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither have occurr...