What is Google's return policy on phones?
Standard Return Policy. You can return an item you bought from the Google Store within 15 calendar days after the day you received it. If you bought a Nest Thermostat from the Google Store, you can return your device within 30 days.
Can I return a phone to Google Store?
You can return most items you bought from the Google Store within 15 calendar days after the day you receive it. Returns are subject to the standard return policy.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
Does Google offer free returns?
The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Return shipping fees or free returns is shown on the item's details page. Tip: Your orders are protected by the Google Guarantee.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
How do I get a refund from Google?
How to request a Google Play Store refund on mobileOn any Android device linked to the account you made the purchase from, go to the Play Store page of the item you purchased and hit the Refund button.In the pop-up that appears, click Request refund to confirm.More items...•
Can I cancel my phone contract within 14 days?
If you signed up over the phone or online You can cancel the contract for free if you signed up less than 14 days ago over the phone or online. This is called a 'cooling-off' period. If you've already used the service (eg you made calls on a phone), you're likely to be charged for what you've used.
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
How much is a restocking fee?
about 15 percent to 20 percentA number of companies charge “restocking fees” that that are often about 15 percent to 20 percent but can go much higher.
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
How do I return to Google pixel 4?
Find the order with the item that you want to return.Under the order that you want to return, select View details.Follow the onscreen instructions. After a few hours, you'll get a confirmation email. ... To print your delivery label immediately, click View. Print your delivery label and return label.
Can you return a mobile phone once opened?
Usually, you can return the device and cancel your contract within 14 days for a full refund, or 30 days if the device is faulty. Typically, this applies even if you've opened the package, as long as you haven't damaged the product.
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
Can I return my iPhone if I opened it?
iPhone/iPad return policy If you are not fully satisfied with your iPhone/iPad purchase, you can return your undamaged iPhone/iPad to the Apple Online Store within 14 calendar days from the time you receive your iPhone(s)/iPad(s) for a refund. A 25% open box fee will be assessed on any opened unit (per unit).
How long does Google Store take to refund?
Refund turnaround timesPayment methodEstimated Refund timeGoogle Pay1 business day Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.24 more rows
How long does it take to return a Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it.
What happens if you don't return a device?
If it hasn’t shipped yet, you may be able to cancel or change your order.
How much is restocking fee for wireless devices?
A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
Can you include accessories that didn't come with the device?
Don’t include accessories that didn’t come with the device originally: Make sure to transfer, back up, or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Center or the Nexus Help Center.
How to make sure my Google phone arrives in its original condition?
To make sure that the device arrives in its original condition, package and send it using the label and instructions from the Google Store support email. If you’re returning multiple items, package and send each item separately (unless otherwise specified). If you bought a wireless device from Google Store (like a Pixel phone) ...
How much is the restocking fee for Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law). The restocking fee will be taxed in select states.
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
What does it mean when you see a device is not eligible for return?
If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
How to return an item to Amazon?
Step 1: Tell us what you want to return 1 Find the order with the item that you want to return. 2 Under the order that you want to return, select View details. 3 Follow the onscreen instructions. After a few hours, you’ll get a confirmation email. Follow the instructions inside. 4 If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
Can you include accessories that didn't originally come with the device?
Don ’t include accessories that didn’t originally come with the device: Make sure that you transfer, back up or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Centre or the Nexus Help Centre.
Exchange a device
Exchanges aren’t available. Instead, you can return your purchase and use your refund to buy a different item.
Return a defective device
If you think that your device is defective, visit the Warranty Centre for more information or contact us.
How long does it take to return a Google Fi phone?
Return your Google Fi phone within 15 days. If you bought a new phone through Google Fi and decide you want to return it, you can do so within 15 days of your phone's delivery.
What happens if I cancel my Google FI?
If you also cancel your service, you'll receive a billing statement at the end of your first cycle, and it will have prorated charges. You'll also see international charges, if you have any. Learn more about canceling your Google Fi service.
How long does it take to get back from a seller on Google?
These sellers should get back to you within 2 business days.
How long does it take to get a refund from Amazon?
After your return is processed, you’ll receive your refund in about a week. The refund amount should be for the full value of the items returned, but won’t include shipping & service fees.
What happens if you don't return an item?
If your item isn't returned in the exact condition it was received, you may get a partial refund. This includes items that are missing nonessential parts or tags, or have other signs of use. Make sure to choose the correct return reason when you initiate your return.
Can you return unused items for one time consumption?
Items designed for one-time consumption can only be returned unused, unmarked, in their original condition, and with the factory seal and packaging intact. Examples of one-time-consumption items include, but aren’t limited to:
How long does it take to return a Google Pixel phone?
If you bought a wireless device from Google Store (like a Pixel phone) and want to return it, do so within 15 calendar days of receiving it. A restocking fee of $35 applies to any return of such wireless device (excluding purchases and returns occurring in Hawaii and where prohibited by law).
How to make sure my Google phone arrives in its original condition?
To make sure that the device arrives in its original condition, package and send it using the label and instructions from the Google Store support email. If you’re returning multiple items, package and send each item separately (unless otherwise specified). If you bought a wireless device from Google Store (like a Pixel phone) ...
How long does it take to return a Nest thermostat?
If you bought Nest Thermostat from the Google Store, you can return your device only within 30 days.
What does it mean when you see a device is not eligible for return?
If you see 'Device is not eligible for return', your order hasn’t been dispatched yet or has passed the 15-day return limit. If it hasn’t yet been delivered, you may be able to cancel or change your order.
Can you include accessories that didn't originally come with the device?
Don ’t include accessories that didn’t originally come with the device: Make sure that you transfer, back up or erase all personal and other data on the device before sending it to Google. Google isn’t responsible for any use or disclosure of any data that is on the device.
Is Google responsible for data on my phone?
Google isn’t responsible for any use or disclosure of any data that is on the device. For more information on how to back up your device, visit the Pixel Help Centre or the Nexus Help Centre.
How long does it take for Google to process a return?
After reviewing the return request, Google Store takes about 14 days to process the return. If they take longer than that, DoNotPay will help you proceed with the necessary action to speed up the process. Be it Google Store, Google Play Store, or Google Pay, DoNotPay is well-equipped to assist you in getting that refund!
How long does it take to return a Google Pixel?
Google Store’s standard return policy states that you can return all electronic devices bought from Google Store within 15 calendar days of the date of delivery. If you are looking to return your newly-purchased Google Pixel or Google Fi phone, check your delivery date and initiate the return within the next 15 days. Solve My Problem.
What is Google Store?
Google Store serves as the online hardware retailer for several of Google’s flagship electronic brands and allied accessories. If you are regretting your recent Google Store purchase, you will need to dive into the terms dictated by the Google Store return policy before accessing the return option. DoNotPay offers you a brilliant mechanism ...
How long does it take to return a Nest thermostat?
You can return a Nest Thermostat bought from Google Store within 30 days of delivery. By default, Nest products come with a Total Satisfaction 30-day Return Policy as part of their limited warranty terms.
How long do you have to return a product after delivery?
When you buy a product via a delivery appointment, you will be eligible to return the product within 15 days of the date of appointment.
Can I use DoNotPay on Google Store?
Google Store product returns can be lengthy and time-sensitive. If you don’t want to waste further time, you can always use DoNotPay to facilitate your return. Our powerful AI-enabled app will make sure your Google Store return experience is free from any kind of stress or anxiety.
How long is Google warranty?
If you received a replacement (pristine or refurbished) or an in-warranty repair by Google or an authorized repair partner for your device because of a claim, your replacement or repaired device is typically covered under your manufacturer’s warranty either for as long as the original warranty lasts or for 90 days, whichever is longer.
How long is a replacement phone warranty good for?
If you received a replacement (pristine or refurbished) or an in-warranty repair for your device because of a claim, your replacement or repaired device is typically covered under your manufacturer’s warranty either for as long as the original warranty lasts or for 90 days, whichever is longer.
Can I get a replacement under my warranty?
When you make your warranty claim for a replacement or repair, make sure that the device that is the subject of the warranty claim is sent to us. If we receive any other device, you will not be entitled to receive a replacement or repair under the warranty.
Holiday Return Policy as follows
All purchases made from 26 November to 10 December 2021 can be returned until 10 January 2022.
Standard Return Policy
You can return an item that you’ve bought from the Google Store within 15 calendar days after the day that you received it. If you bought a Nest Thermostat from the Google Store, you can return your device within 30 days. See above for the Holiday return policy.
3 Step Process to successfully returning your device
Login to your orders from Google and select ‘View Details’ under the order you want to return. If you see ‘Device is not eligible for return’ it’s either past the 15 days or the order has not been dispatched yet.
