Return-Policy.org

grovemade return policy

by Cristal Nicolas I Published 2 years ago Updated 1 year ago
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Full Answer

Can I purchase grovemade products in Portland?

Grovemade products are available exclusively on our website, www. grovemade. com. We don't have any retail or reseller partnerships, but if you're in Portland, we would love to invite you to our shop, where you’re able to purchase items if they’re in stock! Please email us at hello@grovemade.

Does grogrovemade accept custom orders of different sizes?

Grovemade does not accept custom orders of different sizes nor custom laser engraving services for any of our products. Our products are only available as seen on the website.

Why sign up for the grovemade newsletter?

Sign up to our Newsletter to hear about new product releases, learn about our design process, and everything else going on behind the scenes at Grovemade.

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How to clean Grovemade felt?

Use a damp rag to rub the wood clean, then dab it dry with a clean cloth. If needed, use a diluted solution of water and mild dish soap on a rag and wipe dry. This is not a necessary step, but if you would like to re-oil the wood, you can use boiled linseed oil.

How long does Grovemade take to ship?

3-7 daysDomestic Shipping Typically, standard U.S. shipping takes 3-7 days. We also offer express two-day shipping. Most items ship together, but some items may ship separately. If you receive a partial shipment, check your order status to see the expected shipping date for the remaining items.

Where is Grovemade made?

Southeast Portland, OregonGrovemade is located in a former auto-shop in Southeast Portland, Oregon.

What is Grove made of?

They're moore While 99 percent (an exaggeration) of desk pads are made of leather, Grovemade's is made of beautiful, soft felt.

Is Grove Made in USA?

Ultimately, about 99% of our production is done in the USA; the sole exception being the internals of our watch. So, with one exception, we can claim that we're “Made In The USA,” but that's not what we want to be famous for because that's not why we do it. Our mission is not American job creation.

How long does it take to get Grove collaborative?

This might be dependent on where you are located. I am in North Carolina, and it usually only takes three to four days to get my Grove orders. I don't think 3-4 days is bad, but in an age where people are used to getting things next day, it may be a small issue for some.

Who owns Grovemade?

Ken Tomita -Ken Tomita - Co-Founder and CEO - Grovemade | LinkedIn.

Does Grove use plastic?

We're the first plastic neutral retailer in the world Today, every Grove purchase is completely plastic neutral. That means for every ounce of plastic you purchase (from every brand) we collect and recycle the same amount of nature-bound plastic pollution.

Is Grove plastic free?

On March 10, 2020, Grove Collaborative became the first and only plastic neutral retailer in the world in partnership with Plastic Bank®, and committed to becoming 100% plastic free by 2025 to address the global crisis around single use plastic.

Is Mrs Meyers going plastic free?

Plastic-free by 2025. That's the goal for e-commerce retailer Grove Collaborative, which sells household and personal care goods. Its offerings include its own product lines as well as products from other companies such as Burt's Bees, Mrs. Meyer's and Dr.

Does Grove ship APO?

We wish we could get Grove Collaborative into the hands of everyone, but currently, we are only able to ship to the contiguous US. We are unable to ship Alaska, Hawaii, other US territories, Canada or beyond. This means we're, unfortunately, also unable to accommodate orders that contain APO, FPO, DPO, or AE addresses.

How do I return items to Grove?

If you are not completely satisfied with the quality of any product that you ordered, you may return the product and request a refund within 30 days of delivery. We'll send you a pre-paid shipping label. You can learn more in our Return and Refund Policy. There is never any commitment.

Warranty

All our products are warranted to be free of defects in material and workmanship for six months from the day they ship.

Pocket Knife Policy

By placing a Grovemade minimalist knife order with Grovemade, LLC, the customer verifies that they are over 18 years of age and are aware of all local, state and federal laws regarding the possession or carrying of the products they are ordering. Grovemade, LLC shall be held blameless for any infraction of laws by the purchaser.

Domestic Shipping

We ship via United Parcel Service (UPS) to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands (please note that we are unable to ship to APO addresses). We do not ship to PO boxes. Orders are processed within one to two business days.

International Shipping

Most items ship together, but some items may ship separately. If you receive a partial shipment, check your order status to see the expected shipping date for the remaining items.

General

The preceding terms and conditions govern the sale by grove® between you the buyer and Grove LLC. By placing an order with us you acknowledge that you have read, understood, and agree with our terms and conditions. Please notify us prior to placing an order if you disagree with any of our terms and conditions.

Where can I ship Grovemade?

Using a package forwarder, you can ship Grovemade internationally to any country or region in the world including Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Italy, Japan, South Korea, Kuwait, Malaysia, Netherlands, Norway, Russia, Saudi Arabia, Singapore, South Africa, Spa in, Sweden, S witzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom (Britain / England / UK), Africa, Asia, Caribbean, Central America, South America, Middle East, and Europe. It should be noted that there are personal shopper services that can help you buy from any store, including Grovemade, even if they block or don’t ship to freight forwarders.

Does Grovemade ship to the US?

If Grovemade doesn’t ship to your country then you need to ship your item (s) to a U.S. package forwarder who will then ship your package to your international location. Our recommendation is MyUS.com because we’ve shipped more than 1,000 packages with six different package forwarders and MyUS has the lowest rates, is tax-free, and is the most popular U.S. shipping forwarder by far.

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Returns & Exchanges

  • If you are not satisfied with your order within the first 15 days of receiving your product, simply return it to us in like-new* condition and we will gladly accept it for a return or exchange.** Shipping fees are non-refundable. Please include the purchaser's name and order number*** with your returned or exchanged product. We suggest using a ship...
See more on grovemade.com

Domestic Returns and Exchanges

  • Please note that domestic customers are responsible for the cost of shipping returned or exchanged items to Grovemade.
See more on grovemade.com

International Returns and Exchanges

  • Please note that international customers are responsible for the cost of shipping, duties, customs fees, and taxes on returned or exchanged items to Grovemade.
See more on grovemade.com

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