Should any product purchased from Hammacher Schlemmer fail to meet your expectations for any reason, simply return it with proof of purchase. We will replace it or refund the cost of the item (less shipping and service fees) to your original form of payment.
Full Answer
What is the Hammacher Schlemmer lifetime guarantee?
The products we offer are as unique as our name and our merchandise is backed by our Lifetime Guarantee of Satisfaction. The independent Hammacher Schlemmer Institute was created in 1983 to rigorously research, test and rate products to make the Best products available to our customers.
Can I exchange my Hammacher Schlemmer products in Canada?
*Unfortunately, at this time, we are unable to process exchanges for Canadian customers. If you wish to replace your merchandise, please call Hammacher Schlemmer Customer service at 1-800-321-1484.
What is the Hammacher Schlemmer Institute?
The independent Hammacher Schlemmer Institute was created in 1983 to rigorously research, test and rate products to make the Best products available to our customers. As an employee owned company, our customers are served by those with a vested interest in ensuring complete customer satisfaction.
What if there is damage to my Hammacher Schlemmer product?
If you determine that there was concealed or otherwise hidden damage, please contact Hammacher Schlemmer customer service for assistance with a return or replacement. Please notify Hammacher Schlemmer within 14 days of receipt if your product is damaged.
What is the return policy for Hammacher Schlemmer?
Merchandise can be exchanged for the same item or a different item. If you choose to exchange your item for merchandise of lesser value, we will refund the difference to you via a Hammacher Schlemmer Gift Certificate. Exchanges for items of greater value will require additional payment.
Where does Hammacher Schlemmer ship from?
OhioWe at Hammacher Schlemmer strives to process and ship your order as quickly as possible (often within 24 business hours). In-stock items are shipped from our Ohio-based warehouse via a variety of service providers including UPS and the U.S. postal service.
How do I cancel an order on Hammacher Schlemmer?
Emailing Customer Service at customerservice@hammacher.com. Calling us Toll-Free at 1-800-321-1484 or. Send your request to Customer Service, 9180 Le Saint Drive; Fairfield, Ohio 45014-5475.
Is Hammacher Schlemmer still in business?
The store shuttered its doors, but the company is still around, headquartered in the northwest suburbs. And it continues to publish its signature catalog, as it has for the past 137 years. Hammacher Schlemmer mails out 50 million of them a year, in fact. It's the longest-running catalog in American history.
Are Hammacher Schlemmer and sharper image the same company?
Hammacher Schlemmer's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Hammacher Schlemmer. The Sharper Image's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of The Sharper Image....Hammacher Schlemmer vs The Sharper Image.9%Promoters88%Detractors1 more row
Is Hammacher Schlemmer an American company?
Hammacher Schlemmer /ˈhæməkər ˈʃlɛmər/ is an American retailer and catalog company based in Niles, Illinois.
How do I contact Hammacher Schlemmer?
24 hours a day, 7 days a week.Customer Service: 1-800-233-4800. 8 a.m. to Midnight, EST.Technical Questions: 1-800-227-3528. 8 a.m. to Midnight, EST.E-mail Questions: customerservice@hammacher.com.From Outside the U.S. and Canada: Phone: 513-860-3397 Fax: 513-860-3396.
Where is Hammacher Schlemmer corporate headquarters?
Niles, ILHammacher Schlemmer / HeadquartersSo, the name Hammacher Schlemmer. The present headquarters located in 9307 N Milwaukee Ave, Niles, IL 60714, USA.
How do I track my order from Hammacher Schlemmer?
Information about your order is available online 24 hours after the order is placed. You may also call Customer Service at 1-800-321-1484 to inquire about your order.
Does Hammacher Schlemmer have good products?
Hammacher Schlemmer has a consumer rating of 1.56 stars from 81 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Hammacher Schlemmer most frequently mention customer service, lifetime guarantee and return shipping problems.
Does Hammacher Schlemmer have sales?
Discover unique products at a special value - save up to 80% with Hammacher Schlemmer's discounted items. Browse the complete range of Hammacher Schlemmer deals on electronics, home living, outdoor living, personal care, sports and leisure, apparel, toys and games, travel and holiday essentials.
Who is the CEO of Hammacher Schlemmer?
Rich Tinberg Hammacher SchlemmerRich Tinberg Hammacher Schlemmer CEO Rating Rich Tinberg the CEO of Hammacher Schlemmer received an average score of 76 from Hammacher Schlemmer employees.
Where is Hammacher Schlemmer corporate headquarters?
Niles, ILHammacher Schlemmer / HeadquartersSo, the name Hammacher Schlemmer. The present headquarters located in 9307 N Milwaukee Ave, Niles, IL 60714, USA.
Does Hammacher Schlemmer ship to Canada?
Hammacher Schlemmer only services the United States (including APO/FPO and U.S. territories), as well as Canada. Due to various shipping restrictions and country compliance laws, we do not service areas outside of the United States and Canada.
Who is the CEO of Hammacher Schlemmer?
Rich Tinberg Hammacher SchlemmerRich Tinberg Hammacher Schlemmer CEO Rating Rich Tinberg the CEO of Hammacher Schlemmer received an average score of 76 from Hammacher Schlemmer employees.
How long has Hammacher Schlemmer been in business?
Since 1848, Products As Unique As Their Name In fact, if there is a corporate philosophy at Hammacher Schlemmer, it is to give consumers an innovative way to solve everyday problems with unique, top quality products. And for more than 150 years the institution has practiced this philosophy.
Does Hammacher Schlemmer offer free shipping?
Yes. As of -, Hammacher Schlemmer does offer free shipping policies. View the discussion thread for more details.
Does Hammacher Schlemmer offer free returns & exchanges?
No. Based on our last check on April 6, 2021, Hammacher Schlemmer was not offering free return policies. Check the full discussion for updated information.
Does Hammacher Schlemmer offer international shipping?
Yes. As of April 7, 2021, Hammacher Schlemmer does offer international shipping policies. View the discussion thread for more details.
Does Hammacher Schlemmer offer curbside pickup?
Yes. As of April 7, 2021, Hammacher Schlemmer does offer in-store pickup. View the discussion thread for more details.
2021 Holiday Shipping Dates
For all items marked "Available for Immediate Shipment" or "In Stock", please follow the ordering dates below to ensure your gifts arrive on or before December 24. Express Shipping deadline extended to Thursday 12/23, 1:00 PM EST.
Shipping and Service Charges
Due to the constantly evolving situation within the supply chain network, click here to reference the state map above for Standard Delivery timeframes.
Express Shipping
Customers have the option to choose 1-day, 2-day, or 3-day express shipping service. The chart below details the delivery time frame for each particular express shipping service. Orders placed after 1:00 PM (Eastern) will ship the next business day.
Truck Shipping
Due to size, weight or nature, select items deliver via truck and may incur an extra charge (notated in parentheses on the product page) in addition to standard shipping rates. Threshold delivery is available for all truck ship items (items notated by a truck icon on product page).
Item Availability
Some items are not available for shipment within the standard 1 business day processing. Please see the statement on the product page that would note if an item may take longer to ship due to delivery direct from manufacturer or being out of stock temporarily.
Alaska, Hawaii and U.S. Territories
Orders shipping to Alaska, Hawaii and U.S. Territories will ship via our 3 business day delivery rate.
For our Canadian Customers
Convenient delivery to Canada is available for only $15.95 per order in addition to our Standard Shipping (all charges in U.S. currency). Most orders to Canada are delivered through our expedited ground service and arrive at your door within 7 to 10 days from time of shipment.
