Return Policy
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Instructions will be printed on the invoice.
- We will provide you with a Prepaid Return Label upon approval.
Full Answer
Can I Return my SAS shoes to a store?
Please note: Currently merchandise purchased on SASshoes.com can only be returned directly with SASshoes.com. Merchandise purchased on SASshoes.com cannot be returned in stores. Can I use my custom orthotics? SAS shoes are designed for comfort and fit. They are not specifically designed as orthopedic footwear.
How do I know if my SAS shoes are available?
An authorized SAS dealer will be able to provide assistance should you have a concern with your footwear. How do I know if my favorite SAS shoe is still available? If your local authorized SAS retailer does not have the style or color you want in stock, it may still be available.
How do I get a refund for my Shoes?
Refunds will be made in the form of the original payment for the price noted on the receipt. If you do not have a receipt and you are a registered SASshoes.com customer you can login to your account and print one out. We take great pride in handcrafting each shoe.
How do I contact SAS-shoe?
For questions or concerns, please contact our Customer Service Department at 877-SAS-SHOE.
Can you return SAS shoes?
What is San Antonio Shoemakers (SAS) return policy? We will be happy to provide a full refund of any unworn or defective merchandise within 30 days of the purchase, provided you have the original receipt. Refunds will be made in the form of the original payment for the price noted on the receipt.
Can I return on shoes after wearing them?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can you return shoes you bought online?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
Is SAS shoes going out of business 2022?
Short answer: SAS Shoes, the manufacturer, is not going out of business and SASnola.com will remain open.
Do I need the box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
How can you tell if new shoes are worn?
Take your shoes off your feet and set them side by side on a level surface. Get down so your eyes are level with the surface and check to see if there's a visible slant to the soles at the heels. If there is, you've got a worn out pair of shoes on your hands.
How do I return an online order?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Are SAS shoes worth it?
They are well-cushioned and perform very well as a comfort shoe or work shoe for those who do a lot of standing and walking. As a fitness walking shoe, they have a good profile with a low heel, flexibility, and cushioning. Many long-time walkers swear by these shoes.
Are SAS shoes made in China?
They are a family-owned company which manufactures their shoes in Texas. Some shoe operations, such as hand stitching and hand lacing, are done in Acuna, Mexico on a few select SAS handbag styles. The majority of shoe operations are conducted at two US based factories in San Antonio, Texas and Del Rio, Texas.
Are SAS shoes still being made?
Today, the company continues to make handcrafted shoes to exacting standards with the very best materials available, making its own shoe forms so that it can offer an unparalleled fit—88 sizes for women and 104 for men—and astonishing comfort.
Can you return shoes after wearing them once Nike?
Can I Return Shoes That I've Worn? YES. As a matter of fact, Nike encourages you to take your shoes for a “trial run” and if you're not completely satisfied they'll give you a FULL refund.
Can I return vans if I wore them once?
Vans allows returns of nearly all items! The company will accept your return as long as the item is in new condition and you follow Vans' return policy. The policy differs for Vans online returns, in-store returns, and custom products.
Can I return something I wore?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
Can I return shoes after wearing them target?
Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
What credit cards do SAS accept?
We accept Visa, MasterCard, American Express, Discover cards, PayPal ®, and PayPal Credit ®. SAS Gift Cards and SAS store credits can also be used as forms of payment, however please note that if you pay with an SAS® Gift Card or a store credit you must do so at a retail location or via our customer care department (1-877-727-7463). Simply fill your shopping cart with your products of choice, click on "Proceed to Checkout", and provide your credit card information as requested. The credit card that you specify will be charged immediately as all of our items are in stock. For more information on PayPal ® or PayPal Credit ®, please see terms. Note: Accepted payment types may vary for Independently-owned stores.
How long does it take for SAS shoes to ship?
SAS will offer expedited shipping options in the forms of: 3 Day Select (3 Business Days), 2nd Day Air (2 Business Days), Next Day Air (1 Business Day). These shipping options will be displayed during the checkout process. For a list of our available shipping services and their associated costs click here and refer to the chart labeled "What are SASshoes.com shipping fees?"
What is SAS account?
SAS accounts will allow users to store shipping information, billing information, and keep track of current orders as well as view all of your past order history. You can also easily update shipping, billing, password, and email address information. Creating an SAS account is quick and easy and has many benefits.
How to order from SAS?
Welcome to SAS! Placing an order with us is fast, simple, and completely secure. Just search or browse our site to find an item you want to order and add it your shopping cart by clicking the "Add to Cart" button on the product page. You'll be taken to your shopping cart where you can checkout by clicking the "Proceed to Checkout" button. Payment can be made by Visa, MasterCard, American Express, and Discover. After you place your order, you can check its status online by examining a confirmation email with tracking information upon the shipping of your order. If you prefer, you can also place your order over the phone by calling us at 1-877-727-7463 (SAS-SHOE). Note: Because it's not secure to transmit credit card information via email, we cannot accept orders by email.
How to contact SAS shipping?
We always welcome international customers to order from SAS. Anyone who currently is not within the US can call our customer care department at 1-877-727-7463 (SAS-SHOE) for assistance with ordering. Our customer care professionals will be able to help you with all questions regarding international shipping.
How many emails do you get from SAS?
You should expect to receive possibly one email a week. If you place an online order, make a change to your SAS account, etc., then you may see additional emails.
How to track an order from UPS?
Once an order has been shipped, we will send you an email with your tracking information. Just click on the tracking # and it will take you to the UPS , FedEx or USPS website , depending on which carrier was used for your shipment.
Returns & Exchanges
We will be happy to provide a full refund (in-store) or even an exchange of any unworn shoes within 15 days of the purchase, provided you have the original receipt and box. For mail-out returns, see below.
Mail Out Returns
In the event your ordered shoes don’t work out, and you meet the criteria outlined in our return policy above, simply mail them back. You may also bring them directly to our location. (see a link to our locations). Shipping cost for returned shoes will be at the customers expense.
What happens if you breach the terms of use?
If you breach any term of these Terms of Use or other agreement with SAS, SAS may pursue any legal or equitable remedy available, including but not limited to, direct, consequential, and punitive damages and injunctive relief. SAS’s remedies are cumulative and not exclusive. Failure of SAS to exercise any remedy or enforce any portion of the Terms of Use at any time shall not operate as a waiver of any remedy or of the right to enforce any portion of the Terms of Use at any time thereafter. If any provision of the Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms of Use shall otherwise remain in full force and effect and enforceable. These Terms of Use are not assignable, transferable or sublicensable by you except with SAS’s prior written consent. We may transfer, assign or delegate the Terms of Use and its rights and obligations without consent. Users of the Website and the Online Services are responsible for compliance with all applicable regulations and laws. No joint venture, partnership, employment or agency relationship exists between you and SAS as a result of these Terms of Use or use of the Online Services.
What are the terms of use of SAS?
These Terms of Use and other agreements, rules, and policies incorporated by reference to this Terms of Use including the SAS Privacy Policy, constitutes the entire agreement between you and SAS. It supersedes any prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between you and SAS regarding the subject matter contained in these Terms of Use. Additional terms and conditions may exist between you and third parties. You represent and warrant that those third party agreements do not interfere with your obligations and duties to SAS under these Terms of Use. No modification of these Terms of Use will be effective unless authorized by SAS.
What is a third party website?
The Website may contain links to other websites (“Third Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, sound, video, information, and other content or items belonging to or originating from third parties (“Third Party Content”).
What are the trademarks of San Antonio Shoemakers?
SAS trademarks and service marks include, but are not limited to, the following: “San Antonio Shoemakers®,” “SAS®” and “keep moving™.”. The SAS Marks may not be used in connection with any product or service without the prior written consent of SAS.
What are the SAS trademarks?
Without limiting Section 4, all SAS graphics, logos, designs, page headers, button icons, scripts and service names are the trademarks, service marks or trade dress of SAS or its licensor’s in the U.S. and/or other countries (collectively, the “Marks”). SAS trademarks and service marks include, but are not limited to, the following: “San Antonio Shoemakers®,” “SAS®” and “keep moving™.” The SAS Marks may not be used in connection with any product or service without the prior written consent of SAS. You may not use the SAS Marks in connection with any product or service in any manner that is likely to cause confusion or create the impression that SAS endorses any product or service. Any other trademarks, service marks, logos and/or trade names appearing via the Website or the Online Services are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.
Why is SAS not available?
SAS shall have no responsibility for any interruption, delay in operation or transmission, theft or destruction of, unauthorized access to, or alteration of, any content made available via the Website.
Where to report a complaint to the California Department of Consumer Affairs?
Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
