Return Policy Spyder Industries will honor any Spyder Industry merchandise returned in original condition, not have been installed, within 7 days from product receipt. There are no returns on full-custom (logo, art, specially modified) racks or parts.
How do I return an item to Spyder?
If you prefer to contact us directly, please email Customer Service department for a Return Authorization (RA) number: customersupport@spyder.com Please have your garment in hand when you call so we can help you locate the style number. Any return product that does not have a RA number will be refused.
What is Spyder's shipping policy?
Shipping to Spyder is your responsibility. Spyder recommends shipping with a service that can provide tracking information, we are not responsible for packages lost in transit to Spyder. In Europe, Spyder offers a 2-year policy and is subject to individual country's laws and regulations.
What is the warranty on my Spyder jacket?
Spyder offers a limited lifetime warranty against defects in materials and workmanship, which is applicable on outerwear only-ski jackets and ski pants. Spyder's warranty is only valid on items purchased through an Authorized Spyder Dealer to the original purchaser, and the purchaser must provide an original receipt for purchase.
What payment methods does Spyder accept for repairs?
We accept Visa, MasterCard, and American Express for repairs not covered under warranty. Be advised that Spyder will repair to functional utility. Zippers, pulls, logos and snaps will be repaired or replaced to the best of our ability.
Does Spyder have a warranty?
WHAT IS SPYDER'S WARRANTY POLICY? Spyder offers a limited lifetime warranty against defects in materials and workmanship, which is applicable on outerwear only—ski jackets and ski pants.
How do I contact Spyder?
Should you have any immediate questions or concerns, please don't hesitate to contact Customer Service directly at customerservice@spyder.com.
Does Spyder make good jackets?
Our Verdict. At literal first glance, the Spyder Leader appears to be the most sophisticated jacket in our test. The look is simply the most polished and opulent. This classy look is accomplished while also maintaining a somewhat contemporary looser fit and feel, which is a rare combination in the ski jacket market.
Where are Spyder jackets manufactured?
Spyder has been manufactured in Asia for ages.
Does Spyder have free returns?
Defective or, unworn and unused merchandise may be returned within 30 days after purchase for either exchange or refund. The product must be returned unworn. All returns are inspected upon receipt at our returns facility. We are unable to offer exchanges on orders paid for with a PayPal account.
What are Spyder cars?
A roadster (also spider, spyder) is an open two-seat car with emphasis on sporting appearance or character. Initially an American term for a two-seat car with no weather protection, usage has spread internationally and has evolved to include two-seat convertibles.
Is Spyder a high end brand?
Spyder is an American Colorado-based manufacturer of luxury, high end skiing & snowsports apparel....Spyder (ski apparel brand)TypeSubsidiaryProductsInsulated Jackets, Ski ClothingParentAuthentic Brands GroupWebsitespyder.com6 more rows
Does Spyder run small or big?
It definitely runs small. I usually wear a 6 or 8 in pants and my size 10 Spyder ski pants are a bit smaller than I would prefer. My jacket is a size 12 (purchased before I lost a little more weight) and while it's definitely a little big on me, I wouldn't say that it's enormous or anything.
Does Spyder run true to size?
It fits true to size.
Did Spyder go out of business?
Spyder will continue to be headquartered in Boulder, Colo. Spyder has been the exclusive official apparel partner of the U.S. Ski Team since 1989 and Volcom signed on as the official apparel partner of the U.S. Snowboarding Team in 2019.
Is Spyder ethical?
The materials we use that are not recycled are sourced sustainably and responsibly. For example, our T-Shirts are made with 100% organic cotton and printed using environmentally friendly soy-based inks.
Who is the owner of Spyder?
David Jacobs founded Spyder in 1978 out of his kitchen in Boulder, Colorado. He was behind the design of some of the most iconic items ever created by Spyder. As the founder and first designer we wanted to showcase his top 3 products ever created by Spyder. #1 The Rad Pad ski racing sweater, 1978.
Is Spyder Active a good brand?
"Spyder is widely known and highly respected throughout the outdoor community as one of the most technical and fashionable brands in the winter sports market.
Is Spyder waterproof?
Spyder's proprietary XT. L is an ultra-thin membrane that delivers superior waterproofing and breathability. Snow and rain are blocked from penetrating the outer shell of the fabric, while a moisture transfer system moves perspiration away from you.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
How long is Spyder's warranty?
Spyder Industries warrants all parts of its manufacture, furnished under this agreement, to be free from defects in workmanship and material for a period of FIVE (5) YEARS from the date of purchase. Powder Coat finishes are warranted for a period of THREE (3) YEARS from date of purchase.
Is Spyder Industries warranty transferable?
This warranty is not transferable. The original limited warranty period of any product repaired or replaced by Spyder Industries shall not be extended.
Can Spyder Industries extend warranty?
The original limited warranty period of any product repaired or replaced by Spyder Industries shall not be extended. Limited warranty is conditioned upon: Spyder Industries being notified by Purchaser immediately after discovery of any defects, Proof of purchase, The return of the defective product ...
Can you combine special offers with other offers?
Promotions. Unless otherwise specified, promotions, offers, or discounts may not be combined with other offers. Special promotions, offers, or discounts may not be redeemed for cash. Coupons taken off retail pricing before taxes and shipping. Prices, items, and offers are subject to change.
What is a Spyder limited lifetime warranty?
Limited Lifetime Warranty means that your garment will be free of manufacturer defects for a practical life span of the product —it does not mean the garment will last your lifetime. Lifetime of a product is determined by the amount and type of use plus care of the garment. All garments eventually show signs of wear, and wear-and-tear is not covered under Spyder's Limited Lifetime Warranty.
Does Spyder warranty on duct tape?
Damage to water repellent coatings due to duct tape application, melting, or abrasion. Spyder does not warranty purchases through consumer resale sites such as Craig's List, or eBay. Counterfeit and Sample products.
Is Spyder warranty valid?
Spyder's warranty is only valid on items purchased through an Authorized Spyder Dealer to the original purchaser, and the purchaser must provide an original receipt for purchase.
Does Spyder cover shipping?
Spyder will cover return shipping and cost of repair on qualifying warranty claims. Shipping to Spyder is your responsibility. Spyder recommends shipping with a service that can provide tracking information, we are not responsible for packages lost in transit to Spyder.
How long does it take to get a return label from Spyder?
Spyder Auto will only issue a return label within the 30 day period.
How long is Spyder Auto warranty?
Any Spyder Auto products that are found to be defective are covered for a period of 1 year following the original purchase date to VENDOR ONLY not the end user. End users must abide by the warranty set by the vendor. Spyder Auto does not offer any warranty to end users.
How long does it take for a Spyder credit to be issued?
Credits will be issued within 45 days from receipt of returned goods. Credits must not be taken until authorized and issued by Spyder Auto. Credit will be issued only after inspection of returned product. Credit will be issued at the lowest billed net acquisition price for the previous year.
Does Spyder Auto accept returns?
Spyder Auto does not accept collect shipments for any returns. Any overages of product received but not listed on the RMA will not be credited. Product that is returned and determined to be non Spyder Auto product will not be credited, nor returned to the point of origin. Parts will be scrapped.
Is Spyder Auto responsible for non operable vehicles?
Spyder Auto is not responsible for costs incurred for non operable vehicles due to defect. The vendors have the option to either order a new set and have the defective item be inspected or have the item returned and once credited order a new set. Cost of installation and labor is not covered in the warranty.
Does Spyder Auto cover shipping?
Any item shipped using Spyder Auto’s accounts without insurance will not be covered for any damages incurred during transit. Any item shipped using Spyder Auto’s accounts with insurance is subject to the carriers final decision for amount reimbursed. Spyder Auto does not reimburse any shipping/duties/customs fees.
Is Spyder Auto shipping refundable?
Shipping fees are non-refundable. Customer is responsible for shipping charges incurred to and from Spyder Auto. Returned items must be boxed and shipped in a manner so as not to be damaged in transit. Damage to boxes or product due to packaging will result in a re-box charge or loss of credit for that product.
