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Does Hanes accept returns?
If you need to make a return, please send back any unused items within 45 days of purchase. Your refund will be issued to your original form of payment. We'll keep you informed with status emails the whole way.
What are the returns policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
How do I contact Hanes customer service?
Email: hanes.customer@hanes.com. Mail: WebMaster, HanesBrands Inc., P.O. Box 748, Rural Hall, NC 27098. Telephone: (800) 832-0594.
Can I return something I just bought?
Often, you can return an item for a full refund if you have a receipt. You might also want to exchange the item or ask for store credit. However, the store ultimately decides whether to take the item back and whether to give you something in return.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I cancel a Hanes order?
Can I cancel or change my order? If you were signed into your account when you placed your order, you can cancel your order within 30 minutes of placing it. If you want to change your order within the 30 minute time frame, cancel the original order and place a new one with the changes you would like to make.
Does Hanes have catalog?
It's the Hanes brands way. Shop the Hanes catalog or the Hanes store online for America's favorite underwear and comfort clothing, featuring men's underwear and undershirts, sweats, pajamas, loungewear, tees and casual wear for sport and every day.
How do I contact Fruit of the Loom?
855-253-4534Fruit of the Loom / Customer service
Can I return a product if I'm not happy with it?
You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.
Can I return something because I don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Is it illegal to buy something use it and return it?
You would be arrested for fraud.
What does the Consumer Protection Act say about refunds?
Does the Consumer Protection Act (CPA) require the retailer to refund unopened goods bought in error with a slip, two days after purchase? No. Legally, retailers aren't compelled to take back non-defective goods at all. The CPA doesn't cover the return of non-defective goods, at all.
Is it legal to not accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
How do I make a return policy?
15 Great Return Policy ExamplesUnderstand the purpose of your return policy. ... Keep it easy to understand. ... Make it easy to find. ... Be upfront about all of the conditions and set expectations. ... Give them enough time. ... Consider offering free returns. ... Help customers help themselves. ... Think “effortless” and low effort.More items...
Where to drop off a package?
Simply place your package in your mailbox or drop it off at any post office.
Is shipping fee refundable?
Original shipping fees are not refundable unless your item (s) were damaged, defective, or not what you ordered.
How long does it take to return a product from Hanes Supply?
If you are an account customer, product returns must be made within 30 days from the date of purchase. Proof of purchase is required, and the products must be in original packaging, unused, undamaged and in saleable condition. Product returns may be denied, or made subject to re-stocking fees. Customer satisfaction is our goal at Hanes Supply Inc.
What is the phone number for Hanes?
For assistance with returns, call Hanes customer service at 888-426-3755.
Does Hanes accept cash on delivery?
Ship the package to the nearest Hanes Supply branch location. Please prepay shipping. Hanes does not accept Cash on Delivery (C.O.D). For assistance with returns, call Hanes customer service at 888-426-3755.
Can you return a sling from Hanes Supply?
Merchandise may be returned only upon the consent of Hanes Supply Inc., and Hanes Supply Inc. reserves the right to charge the buyer a reasonable restock charge. Slings and other custom made to order products are not returnable. Product return for account customers:
What is the restocking fee for a non quality return?
Non–quality–related returns are subject to a 25% restocking fee, and shipping costs will not be refunded.
Can you return Hanes products?
Customer satisfaction is important to Hanes, and we realize that there may be circumstances in which you need to return product. Refunds for products featured on HanesFabrics.com are subject to the following requirements and limits:
Can Hanes refund a freight claim?
Unsubstantiated claims will not be refunded. For product shipped freight collect, it is the responsibility of the customer to file a claim with the carrier, and Hanes will not refund the shipment.
Can you return items that are not salable?
Items found to be in non-salable condition will not be refunded and will be returned to the customer at their expense.
Can you get a refund for a quality return?
Quality-related returns that have been properly authorized and properly packaged by the customer for return shipment will be refunded for the quantity received and for original freight charges.
Does Hanes have coupons?
Shopping tip: Hanes also offers coupons and promo codes .
Does Hanes offer curbside pickup?
No. Based on our last check on May 7, 2021, Hanes was not offering in-store pickup. Check the full discussion for updated information.
Does Hanes offer free shipping?
Yes. As of -, Hanes does offer free shipping policies. View the discussion thread for more details.
How long does Haynes take to replace merchandise?
Should Haynes be unable to replace the merchandise within 30 days, Haynes will offer you an in-store credit.
How much is a Haynes cancellation fee?
As soon as Haynes is informed of a change in the arrival date of your order, Haynes will advise you. Special orders are subject to a 50% cancellation fee unless the cancellation is made prior to the commencement of production of the merchandise. Please see the special order agreement for complete details.
What time does Haynes deliver?
DELIVERY: Haynes is pleased to provide delivery for our customers. Our delivery hours are 8 am to 9 pm. Haynes will contact you the afternoon before your scheduled delivery to provide you with a three hour estimated time frame. Haynes will make every effort to complete your delivery within this time frame. However, delivery times are estimates and you must be available the entire day your delivery is scheduled. Due to delays on the road there may be occasions when Haynes is unable to meet this time frame. Should this happen, you will be notified of the delay and given a revised delivery window. Requested time frames are available for an additional fee. Customers are not obligated to use the delivery services provided by Haynes and may secure delivery via another company (deliveries made by such other companies will be treated as a customer pickup). Refused deliveries (including, but not limited to, no-fits, customer not-at-home and on-the-road-reschedules) shall be subject to an additional redelivery charge.
What are Haynes collection costs?
COLLECTION COSTS (INCLUDING ATTORNEY FEES): In the event there is an unpaid balance due Haynes or any of its affiliates or you otherwise breach your agreement with Haynes or any of its affiliates, you agree to pay costs of collection, including attorney’s fees of 33 1/3% of all amounts owed.
How long does Haynes require you to report a defect?
Any latent damage must be reported within 24 hours of delivery.
What is Haynes's dispute resolution?
DISPUTE RESOLUTION: Any controversy, claim or dispute relating in any way to this purchase, directly or indirectly, shall be brought in Virginia state court in the jurisdiction in which you made the purchase, and you agree to the exclusive jurisdiction of the state courts of the jurisdiction in which you made the purchase. Your agreement with Haynes concerning or relating to this purchase shall be governed by, and construed in accordance with, the laws of the state of Virginia. You agree that any claim for loss or damage that you bring against Haynes in connection with this purchase must be instituted in Virginia state court in the jurisdiction in which you made the purchase within one (1) year of the date you incurred the alleged loss or damage, regardless of whether you were then aware of the alleged loss or damage. You agree to waive any right to a trial by jury in any action relating in any way to this purchase, directly or indirectly, and you agree that this waiver of any right to a trial by jury shall not be waivable by you or Haynes. If you bring an action against Haynes for any controversy, claim or dispute relating in any way to this purchase, directly or indirectly, and Haynes prevails at any pre-trial dispositive motion, at trial, or at any subsequent appeal and/or retrial, you agree to reimburse Haynes for the reasonable attorney’s fees and costs Haynes incurs in defending itself in the action.
What is the entire agreement of Haynes?
ENTIRE AGREEMENT: These Terms and Conditions and the sales invoice on the reverse side contain the entire agreement and understanding of the parties concerning the transaction. These Terms and Conditions may not be modified, canceled, rescinded or revoked, in whole or in part, except in writing and, in the case of Haynes, signed by an officer of Haynes. If any part hereof is determined to be invalid by a court of competent jurisdiction, the remaining Terms and Conditions will remain in full force and effect. No waivers or statements made by representatives of Haynes will be binding unless set forth in writing.
