HexClad Refund Policy
- Returns: We offer a risk-free 30-day money back guarantee.* If you're not happy, we're not happy. ...
- Refunds: If you are not completely satisfied with your purchase, we’re here to help. ...
- Late or missing refunds: If you haven’t received a refund yet, first check your bank account again. ...
- Exchanges: We only replace items if they are defective or damaged. ...
Full Answer
Does hexclad cookware have negative reviews?
This Hexclad Cookware Review couldn’t find any low ratings on their site, even with a lower rating filter, so, it’s possible that they do not publish negative reviews on their main site. The cookware is highly praised on third-party sites as well. On Amazon, the 12” Hybrid Pan received 4.3/5 stars out of 138 reviews.
Do I need to season hexclad?
Like most fine cookware, HexClad should be seasoned before its first use. You do not need to season your pans before every use. Heat your pan to medium-low and spread 1 teaspoon of vegetable oil around the interior of the pan.
How do I season my hexclad hybrid cookware?
Heat your pan to medium-low and spread 1 teaspoon of vegetable oil around the interior of the pan. Leave the pan on the heat for 1-2 minutes. Now you're ready to cook. Simple as that! Over the first few weeks of use, your HexClad Hybrid cookware will perform better as it re-seasons from the fats in the food you are cooking.
Will my hexclad pans scratch?
Will my HexClad pans Scratch? Yes, even a diamond can scratch! Metal spatulas, whisks, spoons, and other metal utensils are fine, but sharp utensils could leave a scratch. If this happens it is only cosmetic, and it will not affect the performance or safety of the cookware.
What is HexClad return policy?
HexClad Refund Policy We offer a risk-free 30-day money back guarantee. * If you're not happy, we're not happy. We are confident that you will absolutely love your HexClad cookware and if you do not we will be happy to refund you within our 30-day return window. *Customer is responsible for paying return shipping.
Does HexClad have a lifetime warranty?
HexClad cookware has a lifetime warranty against manufacturer's defects. Damage occurring from improper use, including but not limited to excessive heat, abuse, neglect, improper storage, misuse of sharp utensils, improper cleaning or lack of seasoning, is not covered by our lifetime warranty.
Why is food sticking to my HexClad pan?
Sticking usually occurs because the heat is too high. LOW HEAT is key! HexClad technology allows our cookware to heat up faster and distribute heat more evenly than most cookware. We recommend cooking things like eggs on medium-low.
How long does HexClad last?
20 to 30 yearsIt's scraping against the metal.” He estimates HexClad pans should last 20 to 30 years.
How do I claim my HexClad warranty?
You can activate your lifetime warranty by completing the warranty and replacement form below. HexClad will replace any warrantied items that are found to be damaged or defective; however, the customer will be held responsible for return shipping fees.
How do you clean a burnt HexClad?
0:030:44HexClad Tips | Cleaning Your Cookware - YouTubeYouTubeStart of suggested clipEnd of suggested clipSafe however they clean up so easily you really don't need to put them in the dishwasher. When i'mMoreSafe however they clean up so easily you really don't need to put them in the dishwasher. When i'm cleaning my pans at home i wait till they cool down and i simply just take a scotch brite pad.
Does Gordon Ramsay own HexClad?
HexClad Pans and Gordon Ramsay Team Up Danny Winer, co-founder and CEO of HexClad, added, “With Gordon's culinary genius and global reach, we're excited to introduce our innovative hybrid concept.”
What non-stick pan does Gordon Ramsay use?
Gordon Ramsay uses ScanPan pans. ScanPan makes high-quality, heavy-duty pans with a PFOA-free non-stick coating. Gordon Ramsay used these pans in his cooking series MasterClass.
Is HexClad made in China?
HexClad cookware is designed in California, but it's manufactured in China.
Does HexClad wear out?
High heat, is a huge no-no for any PTFE pan, which Hexclad is. You may not notice the PTFE coating wearing out because of the lattice overlay, but it definitely will wear out, because that's what PTFE does.
Do HexClad pans warp?
The patented HexClad design includes a slightly raised center in the pan. This will even out over time, through the induction process while cooking on low to medium heat. This design is intentional through years of perfecting our product to avoid warping.
Is HexClad a Teflon?
The non-stick chemical compound used on HexClad pans is polytetrafluoroethylene (PFTE), which is more commonly known as Teflon. This is the most common non-stick coating used on commercial pans.
How do I contact HexClad?
Contact Email info@hexclad.com.Phone Number 1 877-838-3868.
Can you use barkeepers friend on HexClad?
A: Some pan discoloration is normal with any cookware! For tougher stains, we recommend soaking your pans in warm soapy water for a few minutes. Depending on how tough the stain is, we recommend using Barkeepers friend or even stainless steel scouring pads to scrub off tough stains.
How do you get oil stains out of HexClad?
Since our pans are metal utensil safe it allows you to use more abrasive sponges likes steel wool. For tougher stains, allow your pans to soak in warm soapy water for 10-15 minutes followed by a scrub with a more abrasive sponge. Barkeeper's friend works great too!
Do I need to register my HexClad?
REGISTER YOUR PURCHASE. The first thing to do is register your purchase to enable the lifetime warranty. Using HexClad for the first time, pan seasoning, maintaining the non-stick surface and more.
What is hexclad technology?
HexClad technology allows our cookware to heat up faster and distribute heat more evenly than most cookware. We recommend cooking things like eggs on medium-low. Our pans do require just a little bit of oil since they are hybrid pans. Don't forget to season your pans once before use!
How long to cook on a hexclad?
Leave the pan on the heat for 1-2 minutes. Now you're ready to cook. Simple as that! Over the first few weeks of use, your HexClad Hybrid cookware will perform better as it re-seasons from the fats in the food you are cooking.
Do you need to season a hexclad pan?
Don't forget to season your pans once before use! Like most fine cookware, HexClad should be seasoned before its first use. You do not need to season your pans before every use. Heat your pan to medium-low and spread 1 teaspoon of vegetable oil around the interior of the pan. Leave the pan on the heat for 1-2 minutes.
About Hexclad
HexClad is an American non-stick cookware company, making products for both professional and at-home novice chefs. If you’re tired of replacing your pots and pans every year because they’ve gotten all scratched up, these sets might just put an end to that cycle.
Overview of Hexclad
Co-founders Danny Winer and Cole Mecray brought the HexClad technology to the US market, and began launching and selling cookware in 2017. They aimed to make durable pots and pans that last a lifetime.
Hexclad Cookware Review
Sticking to traditional, non-stick cookware, HexClad hybrid cookware has a simple but beautiful black and silver, stainless steel design. The technology is quite innovative, though.
How long does HexClad last?
HexClad’s CEO himself estimates that the cookware can last up to between 20 and 30 years. This is a relatively new company as well—they only started selling pans in 2017. So, it’s hard to accurately gauge how long the products will function as intended.
What is the coating on HexClad?
The HexClad pans have a “laser-etched, hexagon design”. The stainless steel surface features a Japanese ceramic, non-stick coating. This protective layer also contains diamond dust for extra durability, even heat distribution, and good sears on food.
Is HexClad PFOA-free?
For those who are new to the terminology, PFOA stands for perfluorooctanoic acid—a chemical commonly used in the creation of non-stick cookware. It’s also found in stain-resistant carpets, water-repelling clothes, and more. Products containing PFOA can last long in the environment.
Hexclad Reviews: What Do Customers Think?
This Hexclad Cookware Review was curious to see what buyers were saying about their purchases. With all its coverage in the press, the company seems to be well-received by many people!