Returns By Mail:
- Our return policies are always subject to local, state and federal restrictions.
- You may return Merchandise purchased online to any open Sierra store within 40 days of your order date.
- Alternatively, merchandise purchased online can be returned using our return-by-mail option.
Full Answer
What is the return policy at Sierra Trading Post?
Sierra Trading Post Return Policy—The Conditions You can file a return request with Sierra either online or in-store. If you wish to file a return request online, you have to do so within 40 days of the purchase date. For in-store returns, there’s a 30-day deadline.
How do I return an item to High Sierra?
Items must be returned in brand new, unused condition, with all hang tags and packaging intact. Please ship returned items to the address on the return authorization form. The original freight charges will not be reimbursed. The customer is responsible for return freight to High Sierra.
How do I file a return request with Sierra?
You can file a return request with Sierra either online or in-store. If you wish to file a return request online, you have to do so within 40 days of the purchase date. For in-store returns, there’s a 30-day deadline.
What happens if my High Sierra product is not repairable?
If the product is repairable and covered under warranty, the product will be repaired at High Sierra's expense and returned to you. If the product is not repairable and is covered under warranty, your will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you.
What is the return policy for Sierra?
You may return Merchandise purchased online to any open Sierra store within 40 days of your order date. Alternatively, merchandise purchased online can be returned using our return-by-mail option. Our return policies are always subject to local, state and federal restrictions.
Does Sierra com do returns?
Yes. We accept returns from Sierra.com at any of our retail locations. Please bring your invoice or receipt.
Can Sierra orders be returned to TJ Maxx?
The companies are owned by a parent company TJX in which Sierra's trading post was included in 2012 and in 2020 was rebranded as Sierra. The companies do not accept returns from stores of another company. So it is not possible for you to exchange or return the goods from the Sierra trading post to the TJ Maxx store.
Can I return something from Sierra to Marshalls?
Note that Sierra accepts its products only. You can't file a return request for one of its sister brands' products (T.J. Maxx, Homesense, HomeGoods, and Marshalls).
Is Sierra owned by TJ Maxx?
Originally named Sierra Trading Post, Sierra was acquired by TJX in 2012 and launched its e-commerce site in 1998. The retail chain rebranded to Sierra in 2018.
Is Sierra a legitimate website?
Real brands, real savings, really Sierra is an off-price retailer, selling almost everything you might need when you are outside, whether you are exploring the world or enjoying time in your backyard with family. For us, value is a combination of brand, desirability, price, and quality.
Can I return TJ Maxx to HomeGoods?
Do Marshalls or HomeGoods accept TJ Maxx returns? You cannot return your TJ Maxx items to Marshalls or HomeGoods. If the item was purchased at a TJ Maxx store or online it must be returned to a TJ Maxx store only.
Can I return to TJ Maxx after 30 days?
You have 30 days from the date of purchase to bring back any items to a TJ Maxx location for a return or exchange. After 30 days, returns with a receipt (and often without a receipt too) will be given store credit for the item's current price.
Are TJ Maxx and Marshalls the same?
TJX acquires Marshalls, the second largest off-price retailer in the U.S. At this time, Marshalls has 496 stores and offers brand name family apparel, including a broad selection of footwear and menswear. Combined, T.J. Maxx and Marshalls operate more than 1,000 stores nationwide.
Can I return to Marshalls after 30 days?
Marshalls returns are accepted after 30 days Returns made after 30-days are also accepted, but your refund will be in the form of a store credit.
Can I return a HomeGoods purchase to Marshalls?
You cannot return any items purchased from HomeGoods to TJ Maxx or Marshalls. If the item is a HomeGoods purchase it must be returned only at HomeGoods. According to the TJ Maxx return policy and Marshalls return policy, all items purchased at these stores must be returned to the same type of store.
Can you return clearance items at Sierra Trading Post?
Yes. Everything can be returned.
What is TJ Maxx return policy?
Maxx return policy gives you 30 days. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. Just make sure you make your return within 30 days.
How do I cancel an order on Sierra Trading Post?
How do I cancel or return my purchase? If the order has not shipped to the Retail Store, it may still be possible to adjust the order. Contact customer service at 1-800-713-4534 as soon as you can. We cannot guarantee that the order may be changed.
How many times can you return to TJ Maxx without a receipt?
TJ Maxx has a strict 30-day limit on returns with or without a receipt. Once that time is up, your items will be tossed in the garbage. You can either get store credit for what you paid (if you have a cashier's slip) or an exchange for merchandise at full price.
How long does it take for Sierra to return merchandise?
Merchandise purchased in-store or online between 2/14/20 and 3/19/20 can be returned to any Sierra store for up to 30 days after your store reopens for a Refund or Store Credit. Sierra is currently not accepting returns by mail.
What is Sierra return policy?
What is return policy for different products? Sierra follows a very simple and specific return policy for all its products if you wish to return any item the policy is the same for all kind of merchandise. If you are returning after completion of return timelines, you are eligible to get merchandise credit.
What is Sierra Trading Post?
Sierra (earlier known as Sierra Trading Post) is an online and brick-and-mortar retailer of off-price merchandise; the firm is currently operated by the TJX Companies. Sierra has a very seamless and simplistic return policy. The company allows you to return the defected products instantly, while for the products that have other issues can also be ...
How long does it take to return a Sierra product?
The period for return – 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. You have bought some items from Sierra and you aren’t satisfied with your product, you may return or exchange your product.
How to return a target product?
When you know your target store to return your product, pack your product in the original packing. Accompany your product with an original slip. Store personnel will help you in processing your return. Your refund will be immediately processed to your original form of payment.
How long does a Sierra credit last?
When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days).
How long does it take to get a refund from Amazon?
To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store.
Does High Sierra carry a lifetime warranty?
High Sierra bags carry a limited lifetime warranty to the original owner against defects in materials ...
Can you dispose of a product that is not repairable?
If the product is not repairable and not covered under warranty, you can elect to have the Authorized Repair Center send the product back to you un-repaired, or you may ask the Authorized Repair Center to dispose of the product. This will be communicated to you by the Authorized Repair Center via email.
Does High Sierra cover normal wear and tear?
It does not cover normal wear and tear, accidents, normal fading, abuse, negligence and misuse or airline damage. High Sierra’s sole obligation under its warranties, and at its sole discretion, is to repair or replace the product.
Sierra Trading Post Return Policy for Online Returns
The process for filing an online return request with Sierra consists of four steps. You need to:
Sierra Trading Post Return Policy for In-Store Returns
Regardless of whether you’ve bought an item online or in-store, you can visit your local Sierra store to return it. If you don’t know where to find one, you can visit its Store Locations page. All you need to do is bring the item to the store, provide all the necessary information, and Sierra will handle your request immediately.
Using DoNotPay To File a Return Request With Sierra
The Sierra return process is usually time-consuming whether you file it online or waste hours going to a store. With DoNotPay, you can cut the whole ordeal short and avoid having to deal with all the paperwork yourself. We can help you take care of your return in a matter of minutes.
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