Full Answer
Can you get a refund on dog food from Hill's?
Change of diet A change in diet isn’t covered under the Hill’s Guarantee, as there is nothing wrong with the food - it’s just no longer the right clinical choice for your pet. If you have any unopened products, your retailer may be willing to refund you under their own returns policy.
Does Hill’s guarantee cover a diet that is not suitable for my Pet?
Efficacy isn’t covered by our Hill’s Guarantee - it covers quality, consistency and palatability. As there is nothing wrong with the diet (it’s just not the right clinical choice for your pet) this wouldn’t be covered. Wrong product ordered
Can I get a refund if I Change my Pet's diet?
A change in diet isn’t covered under the Hill’s Guarantee, as there is nothing wrong with the food - it’s just no longer the right clinical choice for your pet. If you have any unopened products, your retailer may be willing to refund you under their own returns policy.
Is Hill's dog food good quality?
As it states, "Hill's is 100% guaranteed for quality, consistency and taste, or your money back." if there is visibly something wrong with the food or packaging that was not caused by incorrect storage after opening. if your pet refuses to eat our food after a suitable transition.
Can you return Hills dog food?
Hill's Pet Nutrition 100% Satisfaction Guarantee At Hill's, we're dedicated to making foods your pet will love and stand behind our products as well as the quality controls throughout our authorized sales channels. If you're not satisfied for any reason, simply return it to the place of purchase for your money back.
Is there a problem with Hills dog food?
What is the Problem? The FDA has become aware of reports of vitamin D toxicity in dogs that ate certain canned dog foods manufactured by Hill's Pet Nutrition and marketed under the Hill's Science Diet and Hill's Prescription Diet brands.
Is there a recall on Hills dog food?
Unfortunately, that has now changed. On January 31, Hills Pet Food has announced a recall of a wide variety of products due to potential elevated levels of Vitamin D....Hills Dog Food Recall.Product NameSKU NumberLot Code/Date CodeHill's® Prescription Diet® Derm Defense® Canine Chicken & Vegetable Stew 12.5oz10509102020T0553 more rows
Is Hills owned by Purina?
Hill's Science Diet is owned by Colgate-Palmolive. They have four brands: Science Diet, Prescription Diet, Ideal Balance, and Healthy Advantage.
What dog foods are killing dogs?
According to the FDA, the 16 brands most commonly being fed to pets who developed heart problems from 2014–2019 were:Acana (named in 67 reports)Zignature (64)Taste of the Wild (53)4health (32)Earthborn Holistic (32)Blue Buffalo (31)Nature's Domain (29)Fromm (24)More items...•
How many times has Hill's Science Diet been recalled?
Hill's Prescription Diet has had 2 recalls that we are aware of. Most recently, in January 2019, Hill's Pet Nutrition issued a massive, worldwide recall of 33 different varieties of its canned dog foods — 22 million cans recalled in all — because of toxic levels of Vitamin D, which Hill's blamed on a “supplier error.”
Why is there a shortage of Hills dog food?
A surge in demand has led to several Hill's pet foods being out of stock. We know how frustrating this is for many of you. As fellow pet lovers, we want to make sure your pet gets a nutritious and satisfying meal. Here are some transition tips you can try at home.
Is Science Diet Made in China?
Hill's Science Diet is owned by the Colgate-Palmolive Company, and it's made in Topeka, Kansas.
Is Hill's Science Diet worth it?
Our Rating of Hill's Science Diet Adult Dog Food Hill's Science Diet Adult is a grain-inclusive dry dog food using a moderate amount of named meat meals as its dominant source of animal protein, thus earning the brand 3.5 stars. Recommended.
Is Purina better than hills?
Purina Pro Plan tends to have higher protein and energy content than Hill's Science Diet, which is better for some dogs but unsuitable for others. Science Diet tends to be more open about their ingredients and the source of meat by-products which might appeal to some consumers.
Is Hills Science Diet vet recommended?
As a leader in cutting edge food science and research, Hill's is honored to be the US #1 Veterinarian Recommended brand. If you are not satisfied with this product purchased from your authorized retailer, return the unused portion to them for a full refund or replacement.
Where is Hills dog food manufactured?
Hill's operates major manufacturing and warehousing facilities in Bowling Green, Kentucky; Topeka, Kansas; Emporia, Kansas; and Richmond, Indiana, USA. Its primary research center is located in Topeka, Kansas, USA.
What is the best dog food recommended by vets?
18 Best Vet Recommended Healthy Dog Food Brands: Dry and Wet [Updated] (2022)Wellness Natural Food for Dogs.Castor & Pollux.Kirkland Pet Foods.Nutro Ultra.The Honest Kitchen.Natural Balance.Royal Canin.Purina Pro Plan.More items...
What company owns Hill's Science Diet?
Colgate-PalmoliveHill's Pet Nutrition / Parent organizationColgate-Palmolive Company is an American multinational consumer products company headquartered on Park Avenue in Midtown Manhattan, New York City. It specializes in the production, distribution and provision of household, health care, personal care and veterinary products. Wikipedia
Did Hill's Science Diet change their formula?
Hill's Pet Nutrition, Inc., one of several prescription pet food producers, has announced changes to their formulas for two of their canine chicken flavor dry foods, G/D (Aging Care) and L/D (Liver Care). The new formulas will be available in the late June/early July 2021 timeframe.
Is Hills dog food made in the USA?
The food is made in Topeka, Kansas, and each recipe is overseen by a staff of veterinarians and nutritional specialists.
What is the difference between science diet and prescription diet?
Science Diet ® brand pet foods are formulated to meet the needs of healthy pets during various life stages. Prescription Diet ® foods are available through your pet's veterinarian, while Science Diet ® foods are available through your veterinarian and at pet specialty stores, feed stores and some pet grooming facilities. We do not make Science Diet ® products that serve as substitutions for Prescription Diet ® products.
How to feed dry dog food?
If you are feeding your pet dry food, try hand-feeding by holding the kibbles of food in your hand and feeding it to your pet in small portions for the first few feedings. Add a couple of tablespoons of warm (not hot) water to one serving of your pet's dry food.
What is the phone number for the Minnesota Urolith Center?
The Minnesota Urolith Center’s website is www.urolithcenter.org and the phone number is 612-625-4221; you need to set up an online account before you can use the website to check the status of a urolith.
Why is it important to know your pet's weight?
It's important to be aware of your pet's weight, as proper growth and weight can help prevent many diseases and disorders associated with obesity, as well as growth-related skeletal disease . If you do notice any of these warning signs, your veterinarian can help recommend changes to keep your pet healthy and fit.
How many days to transition a pet to a new food?
If you are starting to feed your pet a new food, refer to the 7-Day Transition Schedule. A gradual transition from the current food to a new food helps wean your pet from one food to another.
What grade of corn is used in Hill's pet food?
Hill's ® uses grades 1 and 2 corn for our pet foods, which are the grades traditionally used for human food products.
How long can you keep rice in the fridge?
In general, refrigerated canned foods should be used within five to seven days after opening. Canned products with high amounts of rice often have separation of water from the other canned product (free water will be seen at the bottom or around the side of the can) within a few days.
What is Hill's 100% satisfaction guarantee?
We offer a 100% Satisfaction Guarantee for quality, consistency and taste for all of our products. If you or your pet are not completely satisfied with the quality, consistency or taste of any Hill’s diet, you can get your money back.
How to claim a product?
How to Claim. 1. Get in touch with your retailer or vet clinic and let them know you would like to make a claim. 2. Your retailer or vet clinic will need the manufacturing code and stock number on the packaging and will advise you to either return or retain the product. 3.
Can you return food from the Hill's Guarantee?
An error in ordering isn’t covered under the Hill’s Guarantee. If the clinic has ordered the wrong food for you, they will be able to refund you or replace the food under their own return policy. If you have ordered the wrong food, then we would recommend speaking to your retailer and asking them if it’s possible to return it.
Is Hill's Guarantee covered by Hill's Guarantee?
The efficacy of a diet- how well it works for your pet- isn’t covered by the Hill’s Guarantee. Not all pet foods will work for every issue a pet might be experiencing, so as there is nothing wrong with the diet (it’s just not the right clinical choice) this wouldn’t be covered.
Is it normal for a dog to refuse new food?
In general, dogs and cats tend to be creatures of habit and may require some help when changing foods, especially if they are used to eating a single type of food; it is quite normal for cats and dogs to refuse new food when it is first offered.
Is there a change in diet on Hill's Guarantee?
A Change of Diet. A change in diet isn’t covered under the Hill’s Guarantee, as there is nothing wrong with the food - it’s just no longer the right clinical choice for your pet. If you have any unopened products, your retailer may be willing to refund you under their own returns policy.
How long does it take for Hill's diet to work?
Mix the new food with the current food, slowly increasing the amount until only the new food is fed. For Hill’s Prescription Diet foods a 7-20 day period is recommended, as it can take longer for the pet to adjust to the new food.
Is there a change in diet on Hill's Guarantee?
Change of diet. A change in diet isn’t covered under the Hill’s Guarantee, as there is nothing wrong with the food - it’s just no longer the right clinical choice for your pet. If you have any unopened products, your retailer may be willing to refund you under their own returns policy.
Does Hill's guarantee cover effectiveness?
Efficacy isn’t covered by our Hill’s Guarantee - it covers quality, consistency and palatability. As there is nothing wrong with the diet (it’s just not the right clinical choice for your pet) this wouldn’t be covered.
What is Hill's diet?
Hill's™ Prescription Diet ™ brand pet foods are formulated to address specific medical conditions that can develop in pets. Prescription Diet foods are available through your pet's veterinarian, or through authorized online retailers. If you have a pet with a medical condition, please speak to your veterinarian to see if a Prescription Diet pet food is right for your dog or cat. Prescription Diet is clinical nutrition to improve quality of life™.
How to feed dry dog food?
If you are feeding your pet dry food, try hand-feeding by holding the kibbles of food in your hand and feeding it to your pet in small portions for the first few feedings.
How to mix dry pet food with gravy?
You can make pet food gravy to mix with the dry food by adding a few tablespoons of warm (not hot) water to the equivalent canned pet food. Spoon the gravy over the dry food and serve. Be sure to only make enough for one serving at a time so the food doesn't spoil.
What is Hill's science diet?
Hill's™ Science Diet ™ brand pet foods are formulated to meet the needs of healthy pets during various life stages. Science Diet healthy pet food offers clinically proven benefits that promote vitality and well-being at any age or lifestyle with a full range of precisely balanced products. Science Diet has 100% of what pets need, 0% of what they don't. Science Diet has the finest natural ingredients your pet will love to help ensure that your pet lives a happy, healthy life.
Why is it important to know your pet's weight?
It's important to be aware of your pet's weight, as proper growth and weight can help prevent many diseases and disorders associated with obesity, as well as growth-related skeletal disease . If you do notice any of these warning signs, your veterinarian can help recommend changes to keep your pet healthy and fit.
Does Hill's use cookies?
Hill's has limited use of cookies on its site so that we can offer the best possible website experience to our visitors.
Does Hill's pet food have a feeding guide?
Just as eating amounts vary from person to person, eating amounts vary from pet to pet. Most Hill's ™ pet foods have a feeding guide on the package to help you determine the proper amount to feed your pet. However, the feeding guide is intended only as a starting point. It's critical to your pet's health that his or her physical condition be monitored regularly and the feeding amount adjusted as needed. To access the suggested feeding guide for the Hill's ™ brand pet food that you feed your pet, refer to our product selector.
Is Hill's 100% guaranteed?
Hill's is 100% guaranteed for quality, consistency and taste, or your money back. These words are stated on all our bags and although we receive a very small number of 100% MBG claims, we take them very seriously:
Is Hill's food quality guaranteed?
As it states, "Hill's is 100% guaranteed for quality, consistency and taste, or your money back."